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Reviews of White House Onsen Guesthouse

059-0642 Hokkaido, Shiraoi, 北海道白老郡白老町 竹浦字111-29, Japan

#19 of 26 hotels in Shiraoi

Guests' Choice

Review Score

Based on 29 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    7.5

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: February 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    It was quiet when we came and so it was like a private onsen and the onsen water was very nice! Also the owner was very nice and kind.

    Stayed in February 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Well maintained, clean, comfortable bedsheets, onsen, delicious breakfast, welcoming and kknd host.

    Stayed in December 2024

  • Reviewed: September 16, 2024

    7.0
    Good value for money. Good friendly hosts. Beware no air conditioning
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The advert do state shared bathroom, but it's a shared bathroom in the Onsen where male and female are separate but it's an open plan shower room. For those who want private enclosed shower cubicle then it's not available. The futon was a single layer and so was rather hard on the mats. My mistake to assume it has air conditioning, but this accommodation didn't have air conditioning, luckily it was not really hot when we stayed..

    Quiet. Value for money. Host very friendly. Extremely clean

    Stayed in September 2024

  • Reviewed: August 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to find

    Stayed in July 2024

  • Reviewed: August 10, 2024

    7.0
    Adequate, but some minor things to note
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There was no air conditioning, so we did melt away a bit overnight. Also, the location is pretty remote. It's okay if you're traveling by car (like we did), but we imagine it would be tricky for people who use public transportation. A trip to the convenience store would be a half-hour walk (return trip). Finally, the onsen is nice, but do be aware that this is your only bathing option: there are no separate shower stalls.

    The room was comfortable and clean, and the shared spaces were nice. Free parking.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Although the young host was very friendly and helpful we felt micro-managed at times. We were told off twice for very minor things. We also came back to the guesthouse one afternoon and could not go back in as a key was not provided and the hosts were not at home so we had to wait outside for a considerable amount of time.

    The room was quite nice. The in-house onsen is great and we appreciated all the shared facilities.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Location is a bit in the middle of nowhere

    Super clean. Nice staff. Beds were comfy enough. Private onsen.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    9.0
    Comfortable and pleasant stay in an exciting area
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    It took us a long time to get to by local trains from Sapporo airport. Our flight from Tokyo was delayed and we didn’t arrive in Sapporo airport until about 20.00. We Found the trains confusing even with Google Maps which seemed to play tricks on us. By the time we arrived in Noboribetsu station it was about 22.30. There were no taxies in sight and we couldn’t download a taxi app as we only had pur japanese esims. We eventually managed to get a taxi by asking a friendly person in a ryokan 300 metres up the road from the station and arrived at our ryokan at about 23.15 - 15 minutes before it closed for the night.

    Comfortable room, pleasant building, friendly host, interesting area, easy access to buses to Shiraoi (where we visited the excellent Upopoy Ainu museum) and Noboribetsu Onsen (where we visited the volcanic caldera and followed the wonderful trails in the magical, surounding forest).

    Stayed in July 2024

  • Reviewed: July 12, 2024

    8.0
    Cosy place to stay, reasonably priced.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The walls were thin, you can hear everyone in the living room.

    It’s a very new guesthouse. The staff was super friendly and will give you suggestions on where to go. Another great thing is you can use the kitchen which you don’t get at the hotel.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    9.0
    Chilled out 2 day vacation.
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Towel sizes need to be bigger for big people. Location is not well marked on Google and becomes expensive to reach in the evening once public transport stops for the day. Rooms get a little warm as there is no AC.

    Brilliantly designed house. Superb onsen. Very pleasant and helpful owner. Pacific ocean is next door almost.

    Stayed in July 2024

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, comfortable and good prices. The staff was nice. I got alone 3 times in the onsen it was a real pleasure.

    Stayed in May 2024

  • Reviewed: February 9, 2025

    10
    Welcoming stay .
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Host welcomed us in late as our flight was delayed, was kind to stay up to welcome us. Very friendly and welcoming, we felt at home as soon as we arrived. Comfy beds, nice clean room and common areas, 10/10 would recommend.

    Stayed in February 2025

  • Reviewed: January 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    We were the only family when we visited this house. It is very nice renovated Japanese house, with direct connection of Onsen water! We very enjoyed our stay, and host is very nice and friendly.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Because it's a homestay, the service staff have been monitoring us and always think we're trying to steal things. If you're so nervous, we suggest not opening a homestay anymore. This is my first evaluation and also the first time I have felt very uncomfortable!

    Stayed in December 2024

  • Reviewed: November 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Situated almost in the middle between two train stops, you can't take a taxi from them. The bus runs infrequently. I had to walk. So this accommodation is more suitable for those traveling by car. But I can't say that this limitation is very significant even without a car. Very close to the guesthouse is a bus stop that goes directly to Noboribetsu Onsen, the main tourist spot in this area. Convenient trip at 8 a

    Everything was perfect: a friendly owner, a new, very thoughtful and lovingly built house, a comfortable room and a common area with a kitchen.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    from the description it wasn't clear what kind of onsen it would be (common and separated by gender or privatly usable for couples / families).

    the host was very friendly and tried his best to talk to us using google translate since he didn't really speak English.

    Stayed in October 2024

  • Reviewed: August 4, 2024

    6.0
    Modern building with terrible tatami bedding
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The futon in the tatami room is paperthin and the Tami itself is rock hard. We had 3 futon beds in this trip and this was by far the worst. Worst nights of our trip, we ended up stacking our futons to make it bearable. The host also asks a laundry fee per item of clothing which was very odd. Doing our washing ended up totaling costing us 1300yen. Even though it doesn't get as hot in Hokkaido summer, the humidity did make me miss having AC. We booked the room knowing it wasn't there so there is no fault on the host end, just something to keep in mind if traveling in the summer.

    The Onsen-style bath is really great and it was very clean everywhere. The building was new with modern amenities (excluding AC).

    Stayed in July 2024

  • Reviewed: July 8, 2024

    10
    Would highly recommend this place to anyone!
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Wish we could have had more padding under the futon.

    Great location, beautiful facility!

    Stayed in July 2024

  • Reviewed: June 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Really enjoyed our stay in this cozy family-run guesthouse

    Stayed in May 2024

  • Reviewed: February 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: September 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: July 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: July 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: March 13, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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