Reviews of Best Western Hotel Fino Shin-Yokohama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
222-0033 Kanagawa, Yokohama, Kohoku-ku, Shin-Yokohama 2-2-11, Japan
#29 of 143 hotels in Yokohama
Guests' ChoiceReview Score
Based on 368 hotel reviews
Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.3
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Facilities
8.6
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Staff
8.7
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Value for money
8.5
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Free Wifi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: February 18, 2025
Chris
United States36 Reviews3 helpful votes“Great for a night. Would use again!”Rooms are small and the parking is 2000¥ per night.
Very comfortable bed, friendly helpful staff.
Stayed in February 2025
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Reviewed: February 2, 2025
Sichao
China7 Reviews“I’d like to stay here again in the future”The room temp is a little bit too hot
Fantastic locations with shops and supermarket around, next to the Shin-Yokohama station.
Stayed in February 2025
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Reviewed: January 17, 2025
Craig
Australia28 ReviewsWonderfulBuffet breakfast was good and close proximity to Shin-Yokohama
Stayed in January 2025
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Reviewed: January 14, 2025
Jacquiline
United States2 Reviews1 helpful vote“Definitely you get what you paid for. Nothing fancy if you just need a place to sleep and shower up.”Definitely small if you have luggages just enough to walk by the bed to bathroom, door and back
Location and affordability
Stayed in January 2025
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Reviewed: January 5, 2025
Amanda
United Kingdom118 Reviews21 helpful votesGoodThey are very strict about the 3pm check in time which was surprising for a Best Western. We were extremely jet lagged when we arrived so even being let into the room even just an hour earlier would've made a world of difference to us.
Good location 5-10 minute walk from the main train station. Also, a 10 minute walk or less to the Ramen Museum. Clean and comfortable.
Stayed in January 2025
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Reviewed: December 30, 2024
Ling
Japan1 review“Good experience.”The size of the room is satisfactory. The staff checked me in a high floor room which meets my request. Breakfast is good.
Stayed in December 2024
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Reviewed: December 19, 2024
Tara
Denmark16 Reviews2 helpful votesWonderfulAlmost 450 meters to the station by foot. Near to Lawson, Starbucks, and other restaurants
Stayed in December 2024
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Reviewed: December 18, 2024
Pornpan
Thailand5 Reviews1 helpful vote“Thank you”The male staff provided poor service.
convenient
Stayed in November 2024
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Reviewed: December 16, 2024
Tran
Vietnam13 ReviewsVery GoodNear Shin-yokohama station and there are many restaurant nearby.
Stayed in December 2024
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Reviewed: December 11, 2024
Reiko
United States12 Reviews2 helpful votes“Suited the purpose of my trip”No closet or drawers to store my clothes
Location
Stayed in December 2024
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Reviewed: December 3, 2024
Robert
United States25 Reviews“A surprise - facility was well run and for the money, best bargain”No complains. Best bargain.
Very convenient location. Best bargain (lowest price of all the hotels I used during this trip) Very quiet place with very helpful staff.
Stayed in November 2024
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Reviewed: December 1, 2024
Augustino
New Zealand1 review“it was great.”The rooms were smaller than I thought which made it hard to move around plus having big bags didn't help. The beds felt great, but the bed sheets had stains, which some of my friends were unhappy about. Also, two washing machines can be a nightmare if you're not early with your laundry.
The location was great the hotel is next to the train/bus station and other nice convenience stores. Washing machines were good, they can wash and dry your clothes all at one time, but better not to do it with huge bulky clothes cause they won't be dry unless you pay extra. The staff were great and kind, they had rocky English but they did a great job handling jobs that came their way. They also have other good services but need to do your research on them, they also had a scale which was very helpful for me since I needed to measure the weight of my bags.
Stayed in November 2024
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Reviewed: November 28, 2024
Sichao
China7 Reviews“We’d like to stay here next time”Clean condition
Good location, warm stuff and fantastic price
Stayed in November 2024
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Reviewed: November 14, 2024
Vikas
India1 reviewVery GoodThere was no drinking water in room. only one sport on 2nd flower for drinking water. everybody has to go there to collect water.
staff was very helpful and friendly.
Stayed in November 2024
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Reviewed: November 10, 2024
Adam
Malaysia8 Reviews“Close by to everything”Air-conditioning was a bit warm even at the lowest possible temperature.
Location was very close to Shin-Yokohama station and very close to nearby Supermarket, Pharmacies, Fast food shops, and Convenience stores. Staff were very helpful and friendly.
Stayed in October 2024
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Reviewed: November 6, 2024
Rebecca
United Kingdom4 Reviews“Excellent Hotel for a week in Yokohama and Tokyo”The room was a little small so a bit difficult to open our suitcases, but other than that nothing to say here
The location of the hotel was really good, a 5 minute walk from Shin-Yokohama station. We had a very late arrival, which we informed the hotel about and they accommodated for it well. Staff were friendly, spoke great English and were able to help us book a taxi at the end of our stay when we struggled using the Go Taxi and Uber apps. There was also a nice selection of amenities that you could help yourself to
Stayed in November 2024
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Reviewed: November 4, 2024
Hong-chi
Taiwan183 Reviews5 helpful votes“Great place and good deal”Nothing
The staff was emotionless but friendly. The facilities were pretty much standard (if you have stayed with best western, it is pretty much what you could expect). The price was great given the holiday. Location is not the best but still quite close to the JR new yokohama
Stayed in November 2024
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Reviewed: November 2, 2024
Bejell
Japan19 Reviews1 helpful vote“very comfy”No Free bottled water
Bed is big
Stayed in October 2024
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Reviewed: October 31, 2024
Riccardo
New Zealand6 Reviews2 helpful votesGoodThe laundry machine. Didnt dry clothes properly. Spent about $20NZ just drying a small amount of clothes. Would not recommend using.
Stayed in October 2024
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Reviewed: October 26, 2024
Twynham
Japan6 Reviews“Good location and value”A tiny bit unclean, but generally tidy
Near to train and stadium
Stayed in October 2024
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Reviewed: October 22, 2024
Jeanette
Australia69 Reviews8 helpful votes“Overnight transit stay.”Nothing to dislike
Clean, comfortable bed, good sized room for Japan. Nice breakfast and staff gave us a takeaway box as we had an early train. Close to convenience stores, restaurants and station and a bus ride from Haneda Airport.
Stayed in October 2024
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Reviewed: October 8, 2024
Ronen
New Zealand7 ReviewsVery GoodThe drying machine is weak. Took me 3 times to make my (small amout) of clothing to be dry
The staff were great, and the room was clean
Stayed in October 2024
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Reviewed: September 30, 2024
Cecilia
Malaysia57 Reviews8 helpful votes“Good hotel in Shin Yokohama”Hotel only supply 2 strips of instant coffee daily. There is no welcome coffee or coffee machine in the lounge or reception.
Excellent location. Big room and very comfortable. Easy to get around by subway and metro Convenient as many eateries and supermarket in the vicinity. Tip go to subway counter to get a day pass for bus and subway. Cost 750 yen pp.
Stayed in September 2024
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Reviewed: September 26, 2024
Mami
United Kingdom4 Reviews“Good location and clean”N/A
Cleanness
Stayed in September 2024
