It was a bit hard to navigate at night to reach the hotel. But we found it. Check-in and check-out were self served. The onsen is located on 2/F, a restaurant is there serving lunch and dinner, very convenient indeed. We chose this hotel for we needed to catch an early flight the next day.

Stayed in April 2025

Poor opening hours of the restaurant. Closes early in the evening and opens late in the morning. As an ”airport hotel”, this is very poor service

The onsen

Stayed in March 2025

It's a fun experience at the check-in with the dinosaurs. Very clean. Convenient location close to Rinku-Station.

Stayed in April 2025

Convenient location and nice onsen over looking the sea

Stayed in March 2025

Clean comfortable and good value for money

Stayed in March 2025

Signage to the restaurant could be better. We literally did not speak to a single staff member except the lady who checked our room information for breakfast.

Easy access from the airport (1 train stop + 10min walk) with late checkin. The robot dinosaurs are a great gimmick and put us in great spirits after the 9hr flight. Room was comfortable and projector was a good distraction for my son. There was a good range of Japanese options for breakfast.

Stayed in February 2025

Access from the parking to hotel reception without wetting in rainy weather would be nice.

I love the hotel with Onsen. Room is clean & comfortable.

Stayed in March 2025

No problems

Close toKIX airport , only 1 train stop.Novel Reception “ Robots” Great onset after a long flight.

Stayed in March 2025

Stayed only for one night. The check-in was intuitive and room was well cleaned before we arrived. Unfortunately didnt have time to try out the spa, if I am leaving from KIX next visit I definitely will though!

Stayed in March 2025

Far from Osaka main city.

It was the perfect location for a quick stop over after arriving at the airport. Staff were quick to assist if the dinosaur robots couldn't complete the check-in.

Stayed in February 2025

None

Public bath and the sea view is the highlight of the entire stay

Stayed in February 2025

Breakfast was horrible. The morning staff at breakfast was not amazing. The automations at the counter were a good gimmick but if you are at the counter long like us it gets annoying hearing the same 3 phrases over and over. Mark that the car can be stopped at the hotel entrance and where the entrance is… because if you don’t know, bringing the bags in sucks.

The themes were good. The bath was big and the outside bath was good. It was clean

Stayed in February 2025

pretty shaby fitness and not great process to access

Nice location by the bay, nice onsen, good breakfast.

Stayed in January 2025

Location was perfect for what we required.

Stayed in February 2025

I didn't have time to explore though the surrounding location is little grey and not much to look at. You nay choose other side near Outlet, Shopping Centre, Big Wheel if you prefer.

It's close to Rinku Town Station about 10 minutes walk. This hotel and station is on mainland Osaka, is convenient for Osaka International Airport by excellent trains (don't use taxi to avoid expensive Bridge Toll) , if your flight arrival or departure is at night or early morning. The check in / out reception is fully automated with mechanical dinosaurs. Within your room via telephone human staff is available and friendly. I didn't use Spa though I guess it's a n excellent Japanese style public bath separated male / female. The room is nicely decorated with Japanese / Western style and kimono style pyjama and slippers free to use. Vending machines for snacks or breakfast. (I didn't book one as my flight was far too early) Good value for your Yen.

Stayed in January 2025

Not a big fan of the zany entrance but that's a detail.

Great location right next to the airport, decent breakfast, nice onsen.

Stayed in December 2024

Hard yo find ground staff when you're in a rush.

Staffs super responsive via Booking.com messages.

Stayed in February 2025

It’s a tricky location to walk to from the station with suitcases. Best to catch a cab.

Our room had great views to the ocean. The spa area is free for guests. The hotel restaurant is excellent and meant we didn’t have to go into the town for dinner.

Stayed in January 2025

The room we booked was dark and had a strange, musky smell. It was ok for one night. The washing machine only accepts 100yen coins.

It’s a quirky and fun hotel - not experienced anything like it. At least the robot dinosaurs can speak English :)

Stayed in January 2025

Bed can be a bit on the hard side and only one pillow per person which wasn't really that comfortable ..

Staffs were exceptional in being robot dinosaurs, they even speak at least 5 different languages!

Stayed in January 2025

Nothing

Great location close to airport. About 10 minute walk from the station. Easy check in from a computer screen. Spa is fabulous too.

Stayed in January 2025

Self check in

Onsen

Stayed in January 2025

The breakfast was some of the worst food I've ever had, not just counting hotel breakfasts They have 8 types of bread, all with extra sugar Eggs? With sugar Fish. With sugar Beans - with sugar Ridiculous Add to that that they don't change items day to day, so it gets old super fast

The Onsen is great, overlooking the ocean and the airport

Stayed in January 2025

The check in staff were cool and polite, self check-in was beyond easy. I definitely get why it's called Henn na now :) Honestly for the price and location one stop away from KIX, cannot complain at all.

Stayed in January 2025