Hot Springs is wonderful , I Will come back soon.

Stayed in September 2024

It was so bothersome to get to the onsen. You have to have your key then a separate QR paper to enter. Should have a smoking room. There was no coffee or English tea and no table to put our bags on. Onsen opened too late and closes too early.

Didn't have breakfast. Location was far from Rinko town then mentioned but the view was great. Staff were friendly.

Stayed in September 2024

Easy check-in at Midnight thanks to the pre check-in and the two friendly robo-dinos.

Stayed in September 2024

The AC is taking so long to get cold

I like the hotel it's clean and comfortable

Stayed in August 2024

Very far from the city. Made travel difficult

Proximity to the airport. Jooz counter, laundry and vending machines were good

Stayed in August 2024

the Dinosaur in the reception counter are horrible

walking distance from the metro

Stayed in August 2024

Everything else is actually just average, probably due to the price you are paying for it. The double room with 2 beds (and an extra bed) is too small honestly and there was very limited space to keep luggage. The beds were too squishy as well for our liking.

We took the hotel for the close proximity to the station and KIX airport. Definitely the best cheap option in that department. Check-in process is literally handled by a couple of cute dinos (literally). Staff is also there, but they aren't actively present. One needs to call them using the button on the check in counter. It's a good option due to it's location and potentially the spa, but otherwise do not consider if there are more than 2 people traveling.

Stayed in August 2024

The breakfast options are poor, it was really difficult to use my card when checking in and the staff didnt help at all

The hotel was simple and clean, the Spa was nice

Stayed in August 2024

The bed isn't that comfortable. Toilet is a bit small, even for average people, but worth the budget. No taxi stand nearby, so had to walk to the station (500m) to get to the taxi stand. The 4star rate for the hotel doesnt really represent the hotel overall.

The location of hotel is further compared to other hotels that are nearer to the train station. But there is a 24hrs food joint (joyfull) and a 24 hours supermarket (trial) nearby (250m). There is a self service laundry machine, vending machines and ice machine. You can get your basic amenities at the ground floor (razor, body towel, hair brush, toothbrush and nightwears) Just make sure to pre-check in to save the hassle of having to pay at the 'dinosaurs'!

Stayed in September 2024

Staff was not friendly

Stayed in August 2024

Everything is good; they even keep your luggage before check-in and after check-out.

It is always a pleasure to return to this hotel. The rooms are spacious, the restaurant serves delicious food, and it has a coffee shop and a hot spring. All are within reach of the airport. The train is a 5-minute walk away and super easy if you do not have big luggage. Can't recommend it enough.

Stayed in August 2024

No airport shuttle. Taxi to airport cost more than 4000 yen even though it’s not far. The walk to the train station is far, especially with luggage. The walk to the “nearby” outlets is also far.

The 180 degree bay view onsen and included breakfast with the same amazing view.

Stayed in August 2024

As a hotel who wants to try out new things and has also a lot of foreign tourists, they should allow tattoos in the onsen. At least in the evening when only hotels guests are there.

The hotel is just one stop by train from the airport. There is a huge outlet store in walking distance to spend a few hours if you arrive early. I also liked the onset in the hotel.

Stayed in August 2024

Onsen and restaurant are wonderful. They are essentially part of the hotel and you can go to both in your yukata.

Stayed in July 2024

Arrived from the airport very late at night It was too dark outside to easily navigate ourselves from the station. You must have your instructions and the map ready as there's no signs as soon as you leave the ststion and no one to ask. Checking in wasn't smooth at all. It took ages and the staff would come out to help every time I got stuck but disappeared every time. I think the nearest convenience stores were all around the station area so you probably want to shop before you set off to the hotel.

Nice sea view from the room. Not too far to walk from the station. Very clean room. Helpful staff.

Stayed in July 2024

The hot spa was a bonus.

Stayed in August 2024

the number of the washing machine with dryer is not enough, suggest to add more washing machine without dryer

the location is not far away from the station the onsen is good and relax the room is comfortable with seaview

Stayed in August 2024

- The relaxation area closes with the onsen. So you can't sit there as long as you like. - I don't have Tattoos, but I think the way it's written that people with Tattoos are not allowed to enter the onsen is really shameful: Anti-social forces or related persons, those with Tattoos, or those who are heavily intoxicated are strictly prohibited from entering. It’s written like that in one sentence… the worst is that you’re getting this message after booking. Why so offending?. Writing into the important informations (before booking), that there is a possibility that people can’t enter the Onsen is here not clear enough formulated since there is absolutely NO possibility. -The dinos are cool, but there is no service to do normal things like call a cab. Could be a problem if your flight is very early or if you have to carry heavy luggage. - There were instructions for a robot in the room but the robot was not there.

+The view from the window of the room is phenomenal. +Clean and comfortable room +You can buy fresh orange juice for little money +Cool dinos +Area to relax and read manga. +It's nice to have direct access to the spa area including onsen. I loved the relaxing atmosphere at night and the view during the day. +I don't smoke, but it's good that there is a smoking area for those in need, so the environment stays clean (even though the place might be too windy, but at least there is one).

Stayed in July 2024

Non

Funny robot check in and robot in the room but not speaking English. Restaurant and spa next door were a plus. 15min from airport. easy access with rental car.

Stayed in July 2024

Onsen area is absolutely magical, with stunning view from the Bath with hot water. While doing check in you can feel like in a movie, once you come here, you'll understand :)

Stayed in May 2024

Nice hotel with well facilities although I took 11 mins walk from the station.

Stayed in July 2024

unfortunately for me as I have tattoos, I wasn't able to use the onsen because it's a public onsen attached to a hotel and not a hotel onsen. I wasn't aware of that until I received an email from the hotel a few days before our stay. I understand it's a cultural thing in Japan but next time, I will prioritise a tattoo friendly hotel with onsen

it's a nice hotel, I loved the robot dinosaurs at the reception. The room was clean and bright and location convenient, a short walk away from the station.

Stayed in July 2024

The booking site had 11Am check out time but they told us to check out at 10 and it was a little difficult to check out hour earlier with kids

Stayed in July 2024

There's no family market around the area, you have to walk to the train station for the nearest 7/11

It was clean and comfortable

Stayed in May 2024

It was kind of far from everything.

The indoor hot springs was a nice touch.

Stayed in July 2024