There was a miscommunication which meant we were woken up at 4.30am with a phone call from hotel staff advising that our taxi was arriving. However we hadn't booked a taxi (we were asleep!) so we weren't sure what happened there.

The view

Stayed in March 2023

It was a bit difficult to access to the hotel from train station. Taxi was not available sometimes. It's walking distance from station but if it's raining and you have a lot of luggage, it can be inconvenient a bit.

Nice hot spring and clean room!

Stayed in March 2023

Location was good, it will be better if you can have airport transfer services

Stayed in March 2023

the room and toilet are small, not close to convenience stores.

sea view is good and has the onsen.

Stayed in February 2023

The reception, living up to the hotel's name, were "dino-ed" by two velociraptors. The self-check-in system was difficult to handle as it only utilizes standard Japanese conversion systems. In other words, if you live in an area of Japan with an impossible kanji, good luck finding it as you try to input your address details. The main gripe we had with the room however was the "smart concierge" robot placed in the room. Why would anyone place something with a CAMERA in a hotel room where guests are at their most vulnerable? For those with privacy concerns, this is a hotel to avoid. There were also many spots that had dusts, including the air ventilation in the bathroom and the hair dryer.

In terms of value, Henn na Hotel has exceeded our expectations. The room was comfortable, with a fabulous view of the waters between the town of Izumisano and Kansai International Airport. Breakfast was the standard Japanese styled (rice, miso-soup, fish, salad) breakfast. Special commendation should be given to the grilled fish which suited both my partner's and my palette.

Stayed in March 2023

the signage was a bit confusing for the restaurant. you have to go through what looks like the spa doors to get to the restaurant, gift shop and spa

Staff were friendly, clean, close to the airport and Rinku Town Premium shopping outlet.

Stayed in March 2023

There is no food in the hotel nor nearby at night after 930pm. Booked an extra bed but towels are chargeable.

cool check in at reception- although we still need human intervention. Hotel is clean, and the onSen is good for after a long day. rooms are ok, slightly bigger than normal Japan hotels.

Stayed in February 2023

Can easily hear noise from the walk way. Had kids running up and down and it was quite loud from inside our room

Clean, easy access, great facilities.

Stayed in February 2023

Less human contact. All done thru online and on our own.

Good location, clean

Stayed in March 2023

The robot, RoBoHon, in the room can be a little difficult to stop when he gets chatty! He does stay quiet once you find out how to tell him though.

Beds were comfortable, Onsen was great and the view is quite nice if you have time to enjoy while transiting at the nearby airport.

Stayed in December 2022

Breakfast view & easy checking in and out processes alto there's no receptionist. Friendly to foreign visitors.

Stayed in March 2023

The self check-in was a bit complicated because we had to type in a lot of information.

The seaview in the room and onsen were great. The breakfast in the restaurant was very delicious, with excellent seaview and music.

Stayed in January 2023

The location.Rather isolated among a sea of long term car parks. No airport shuttle.

New and with excellent onsen. Ice ring next door has potential.

Stayed in March 2023

room size and no free car parking

sea view is good, have onsen and location is near the station.

Stayed in February 2023

I found the furniture to be very low, for me it was below knee height. Perhaps this how furniture is made in Japan.

The hotel is very close to the airport and nicely collected to the airport. The check-in process is very interesting... I will not ruin the surprise for future visitors.

Stayed in January 2023

Airport shuttle service not available.

The dinosaurs who checked us in! Clean rooms. Good location for train station to airport.

Stayed in February 2023

Breakfast was a set meal with no choice. I didn't feel like fish or soup and would have preferred the option to choose the meal.

I liked the room and the ocean view was amazing.

Stayed in February 2023

The beds are hard for a westerner who is accustomed to soft beds, but the beds are mostly the same everywhere.

Located in a quiet area, and had a great outlook onto the river. Loved having a little bath, matcha green tea sachets, and a humidifier. Also, free access to a lovely public bath that also has views of the water. Oh, and did I mention the robot dinosaur staff?! They are lots of fun!

Stayed in February 2023

No more shuttle bus service to Kansai airport

The onsen

Stayed in February 2023

the pillow

location and spa

Stayed in February 2023

Not much.

This is in a central location about a 10 minute walk from the rail station. The room was clean and a typical hotel room. It was comfortable and suitable for a 1-2 night stay. We had a lovely view of the bay which enhanced the room’s appeal. The breakfast was very good.

Stayed in February 2023

No shuttle service to and from the airport but it wasn't clear from their website or their answering machine (it said to look on their website for the bus schedule). We didn't see a single employee at the hotel and nobody picks up the phone.

The bath. The interesting welcome to the hotel. The free access to the mangas.

Stayed in January 2023

the breakfast

the new onsen

Stayed in January 2023

The breakfast only JP food, no choice and not really good taste. Check in with the Dino Robert quite terrible...esp. in the nighttime.

Projector screen TV.

Stayed in January 2023

a bit expensive without bus to the airport

I really like the onsen there!!! the onsen is not that big, but it is clean, well organized, and comfortable. also, the location is really nice. you can walk to Rinku outlet.

Stayed in February 2023