It is interesting that the check-in hotel staff was a dinosaur that can speak multi languages. Love the sea view at onsen and from the hotel room. Walkable distance from the station. I followed the information provided from this hotel so it was easy to find the way to walk to the hotel.

Stayed in March 2024

The ease of self check in was great after a long flight. Clean facilities and comfy room.

Stayed in March 2024

Nothing

Check in is very funny, must get sea view room. Short walk from designer outlet and lovely views and scenery on walk.

Stayed in March 2024

Weird reception, no staff, bad signage, twin room only, strange shower/bath combo

Size of room was unusually generous

Stayed in March 2024

Leaving early for a better hotel even that we had paid for 5 nights

Nothing not tourist friendly

Stayed in March 2024

I wish they had the shuttle service to the airport.

We loved the spa, foot massager in the room, and the restaurant!!!

Stayed in March 2024

Very convenient location, the spa was great, and the bed were comfortable. I was impressed by the number of languages the dinosaurs knew.

Stayed in February 2024

Although a tv was mentioned in my booking confirmation, upon turning up, we found it to be a projector. I appreciate a tv in our room isn’t a big deal; but this was the last day of our trip and we had travelled 4 hours from Kyoto to stay here, before we had to fly out very early next morning. My mum (60) was looking forward to resting for a little while and to find the advertised tv was a projector that was difficult to use, and could only see in the dark; it was disappointing. We discussed if there was a room with a tv, but we’re told we had to pay extra, even though our booking said we would have a tv. The rooms were also paper thin, so we’re disturbed the whole night by people walking up and down the hallways and hearing them talk next to us. Very stressful way to end what was a lovely trip to Japan .

Close to the airport. Clean. Well insulated. Fun entrance.

Stayed in March 2024

The extra bed we got is very uncomfortable

Weird front desk decoration. Glad that I saw the reviews about the dinosaurs at the front desk or else I would be having surprises. The front office is self serve with automated machines. But the price is good . Breakfast hall got nice Seaview. But choices not many. Very simple. But sufficient. They give hotel guests discount on the nearby parking lot. Make sure you get it done on the lobby machine.

Stayed in March 2024

I did not like the robot in the room with a camera on it. It is used to detect people to read stories and be a helpful assistant, but did not feel comfortable with the camera on it.

The property was extremely clean, very close to the airport with 10 minute walking from airport, the breakfast was exceptional with a beautiful view and cleanliness, and the entire hotel was perfect.

Stayed in February 2024

No

I like all this hotel facilitie and onsen

Stayed in February 2024

-

Easy to find, not too far from Rinku Town Station, self-check in, convenient

Stayed in February 2024

They don’t offer any kind of taxi services and it is not stated in the policy list on booking.com, we had to lug our luggages all the way to the airport. Worse of all my mother’s wallet got stolen and the staff refuses to let us see the cctv footage and could only say “no drop anything” over and over again

Close to the airport

Stayed in February 2024

Hot spring and sea view is awesome!

Stayed in January 2024

The reception was amazing. . The dinosaur robot are really awesome.. the hotel and room were warm and clean .. in a great location to shops and restaurants with train station to city and airport.

Stayed in February 2024

It is convenient to go to the next door SPA, which has a spectacular view toward the sea and Kansai airport.

Stayed in January 2024

Was woken up in the middle of the night at 2:30 AM by a fire alarm which (apparently) malfunctioned on the third floor.

Stayed in February 2024

Super friendly Staff and cute interior with dinosaurs. It is nearby an airport and very cleaned. Additionally, it is a reasonable price. It has enough space. I was amazed at this hotel since it is much better than I expected. The best hotel that I visited. I strongly recommend this hotel to tourists who are looking for cleaned hotel.

Stayed in January 2024

Robot check in is not simple. Staff do not assist with booking a taxi. Carpet in our room has lots of stains. Pillows are hard, like a piece of wood.

Convenient location for Kansai Airport. Good size room with a very nice view.

Stayed in January 2024

A little far from Rinku Town Station, if you have a lot of luggage.

Hot spring, the ocean view, cleanliness, washing machine, multilingual dinosaur, comic books (Japanese)

Stayed in January 2024

I loved the ocean view at the restaurant and the breakfast was really good. The rottenburo was the best part, I went late at night and enjoyed watching the planes flying amidst the city lights and also again in the morning so relax with the ocean view.

Stayed in January 2024

Close to the airport, you can see the view of osaka bay from there

Stayed in January 2024

Hard to follow instructions to get to breakfast

Close to the airport and the option to include breakfast

Stayed in December 2023

Unhelpful staff Weird robots

Clean

Stayed in January 2024

Entrance is interesting, and self check-in is really handy

Stayed in January 2024