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Reviews of Henn na Hotel Osaka Shinsaibashi 3 stars

542-0081 Osaka Prefecture, Osaka, Chuo-ku Minamisenba 3-5-2, Japan

#307 of 712 hotels in Osaka

Guests' Choice

Review score

Based on 460 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 151 – 175

  • Reviewed: 12 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms very small

    Close to metro station

    Stayed in April 2023

  • Reviewed: 11 May 2023

    8.0
    Well worth the money
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could provide separate dining area with more seats. The current dining area is right at the entrance

    Dinosaur robots and the tiny robots dancing

    Stayed in May 2023

  • Reviewed: 6 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast in the adjacent restaurant was ok. No variety though - 2 kinds of sandwiches; same kind everyday. But bonus points for having the option to pack the sandwiches to go. Although staff can be called if needed, property should have additional signs to let guests know where the staff is staying at.

    Very good location. 1 street away from Shinsaibashisuji. Access to the metro at the end of the street.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel location is great. The room is clean and convenient. The dino robot check-in experience is nice especially with kids.

    Stayed in April 2023

  • Reviewed: 29 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Really good location close to transport and main attractions. Room small but adequate size and well equipped. Friendly receptionists. Vending machine right outside for water at only ¥100

    Stayed in April 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size is a bit small. No lobby area, and you have to pick up pajamas by yourself at the ground floor everyday.

    The hotel location is very good, near to shopping area and subway, We stayed 3 person as familly , it good that we stayed together in 1 room as triple bed room type while you can't/ difficult to find triple bedroom type from other hotels. Room price is reasonable.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    8.0
    Short, clean, and convenient.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would prefer more variety in the menu, especially for those with food allergies. There were only two options to choose from, and both were very similar sandwiches.

    The sandwiches had a nice taste and were presented nicely.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    9.0
    Lovely modern hotel, great central location, everything you need
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room could have been a bit more spacious, but, to be honest for the price we paid I thought the size was perfectly reasonable. Everything else was great.

    Lovely modern hotel in a great location. Had everything we needed and was sufficiently spacious for two of us. The robot dinosaurs were a fun gimmick and actually check in was exceptionally smooth process! Great value for money also.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    7.0
    it was ok
    • Business trip
    • Family with young children
    • Twin Room - (LG Styler)
    • Stayed 2 nights
    • Submitted via mobile

    easy access

    closer to shopping mall

    Stayed in March 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler)
    • Stayed 2 nights
    • Submitted via mobile

    Felt a bit soulless. The dinosaurs were fun but do not replace a human greeting you.

    Clean rooms, great bathroom. They have a great way of locking your bags up so you can leave them there before booking in or after checking out.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    8.0
    Good.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The dinosaur receptionists were a bit scary LOL

    Room was clean and the hotel is in a great location- very close to the Shinsaibashi Train Station. Lugging a suitcase around wasn't so bad given it's close proximity to the station.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room doors could use some better soundproofing. Between the rooms were great, but you could easily hear people in the hallway. Breakfast options are also a bit limited, with only two options of toast, they were delicious, however!

    Loved the dinosaurs at the check in, very hard workers! The room was spacious and comfortable, and well maintained! Very well worth the price!

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    Nice, efficient hotel run by robot dinosaurs!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    The bed was a little hard. Needed some more storage for clothes.

    Great location, near the Shinsaibashi train station. Enjoyed the robots at the front desk. Nice big bed.

    Stayed in March 2023

  • Reviewed: 28 March 2023

    8.0
    Value for money, very close to Shinsaibashi shopping arcade.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Wasn't too sure of the automated check-in procedures and the dinosaurs were more of a gimmick than anything else. Had to call for human assistance, so you have to wait a bit if there were other travellers checking in.

    Modernish hotel located just across the street from Shinsabashi. Connected to Shinsaibashi Station Mido-Suji line subway via the underground shopping mall (come out at Exit 8 and you're right at the entrance of the lane leading to the hotel). Stay was comfortable and pleasant. The hotel is in a quiet office neighbourhood, with Family Marts just around the corner.

    Stayed in March 2023

  • Reviewed: 24 March 2023

    8.0
    Convenient, minimalist place to stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Bed and pillows were very firm.

    Close to food, shopping, and the train station. Easy to use.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    It was great, clean and location was amazing. Esthetics of hotel is nice
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Would be nice if there was somewhere to hang the hand towel, since sink is in the room and not bathroom. Also, I thought I booked room with big bed for 2, but we got 2single beds, which then staff member pulled together. Was ok in the end. It would be nice that dinosaurs greet people when they enter hotel, otherwise they are just programed for check in. But really nothing too bad. Just some comments for improvement :)

    Dinosaurus receptionists are very cute, and rooms are nice modern. Ok size as well. Location was really great!

    Stayed in March 2023

  • Reviewed: 16 March 2023

    9.0
    Original hotel experience in central Osaka
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Breakfast, served in a cafe' next door to the hotel, in limited in choice / quantity and quality should be improved.

    I was curious about this hotel experience with dinosaur robots, apart from other criterias. Actually robotic welcome is definitely interesting but quite limited, and you easily end in requesting a human support (always available). Hotel is in a nice location for shopping, sightseeing and public transport, and rooms are bigger then avarage for same price, so overall good price/quality ratio. Services are anyway quite limited. Staff is really helpful and met my expectations when facing an issue upon check-in.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    7.0
    Very cool and quite nice!
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints. :)

    The dinosaur staff are very cool. The human staff are quick to respond and very helpful. The room we stayed in was very nice and not too expensive. It was great!

    Stayed in March 2023

  • Reviewed: 8 March 2023

    9.0
    Love the hotel and would highly recommend it to those traveling light. if you’re looking for a unique, innovative stay w
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    it’s literally one of tiniest hotel ever. great for those traveling light! we had huge luggage so it was difficult to move around

    very good location and close to shinsaibashisuji and dotonburi. love the cleanliness and service also. really value for money

    Stayed in March 2023

  • Reviewed: 24 February 2023

    8.0
    Great!
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Staff on duty were friendly and helpful. A pleasant stay!

    Stayed in February 2023

  • Reviewed: 21 February 2023

    9.0
    Special gem
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dinosaur receptionists were very efficient. Dancing group of robots when you say 'dancu shite ne' was very memorable. There are also human staff that were very helpful and kind. Was cleanest bathroom in my opinion on our trip that is strange in design but worked out very good for us.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    8.0
    fun stay for one night, easy check in and check out - but I would probably try another hotel in Osaka next time (but wil
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I’m happy we got some special deal/discount, the full price would be overrated + pajamas was only in the form of night gown (not the most universal solution)

    cute mémorable check in with dinosaurs, super clean facilities, great location

    Stayed in February 2023

  • Reviewed: 11 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is really uncomfortable. The mattress bounces every time you move waking you up

    Stayed in February 2023

  • Reviewed: 10 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Easy check in and very clean.

    Stayed in February 2023

  • Reviewed: 1 February 2023

    8.0
    excellent spot for people wanna shopping
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The layout of the hotel is not easy to open up the luggage/baggage and the table is not really useful for who wanna eat some food

    Location is very convenient and nearby with a elevator exit from the MRT station which much easier to carry luggage to the hotel

    Stayed in January 2023

Showing 151 – 175

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