The location was excellent. The rooms were comfortable. The breakfast was a great offering and we liked the soda fountain. Also liked that you could open the windows. The entrance was a bit cramped and limited seating.

Stayed in April 2025

Very good location, spacious shower, free drinks, afternoon snacks, self-storage for luggage. But small rooms with a sink in the room and no windows.

Stayed in April 2025

Great quirky experience whilst in Japan. Can’t fault the dinosaur staff! Basic breakfast but good value for money - and a free whiskey on an evening! Location a 10 min walk to main Dotombori

Stayed in April 2025

The light coming in the window (was basically a sheet for a curtain), there weren't enough tables for everyone at breakfast, found quite a bit of dust in the bathroom so cleanliness was lacking

Dinosaur reception, suprisingly filling breakfast, compact room that was small but didn't feel that way, great location

Stayed in April 2025

Great hotel, fantastic location near to all main attractions but down a quiet street so not noisy. Staff friendly. Room as expected. Would recommend and stay again

Stayed in April 2025

Excellent location and value for money! Room was small but clean. Lobby got crowded during breakfast but the staff managing breakfast was very friendly. Had a good stay!

Stayed in March 2025

The carpet and the wall in my room hat many stains, which looked ugly. The little round table had ads stuck on its surface, which couldn't be removed - it was not nice to look at. The corner with the bathroom sink was very tight and there was nowhere to hang the towel.

The hotel is near the shopping area north of Namba, which was very convenient. The self-checkin was easy. The lounge area was small but with funny gimmicks and decorations. There was always something to snack and drink free of charge in the lounge, which was very nice. The staff was very friendly and spoke perfect English, which was a relief.

Stayed in March 2025

The room had a little bit of wear and tear but was clean and well stocked. Slight noise from the hallways but not bad unless you are a very light sleeper

The hotel was well located and had a great breakfast in the morning. It was also nice that they had a happy hour. The robot dinosaurs were a fun experience and check-in was easy!!

Stayed in March 2025

There are no water in the room. You can get free water frim the lobby, but the cup is so small it will not be enough for the whole night. I had to go to vending machine to buy my own water. Considering the price, it should be included. The breakfast is also not good. Just some onigiri and packed bread. I dont know why the review says “Good breakfast”. If you are in a group, don’t bother to eat at the lobby. It has less space.

The room was slightly bigger than ordinary business hotels. Expected for a twin room. It was clean. And I like that there are no receptionist, so I can checkin anytime without pressure.

Stayed in March 2025

Rooms are a little small, but otherwise everything else is great.

The Location is really great, easy to walk to anywhere. 7/11 is across the road, and only a few minutes walk from the train station.

Stayed in February 2025

The bed was a bit uncomfortable and the pillows were hard

It was a very stylish and unique hotel

Stayed in February 2025

Would have loved if our room had a hand towel holder or hook near the sink/vanity area. Was nowhere to put the towel after you dried your hands. The staff left new towels at our room everyday which isn’t great for the environment (washing/drying etc) and we personally don’t need new towels everyday. Would be great if you could opt in or out for that. The fan vents in our shower/toilet needed a quick vacuum/wipe as they were very dusty. And lastly, our room was right behind the hotel elevators so it was quite loud at night (lots of loud mechanical noises, we thought it was the construction site across the road, but we later realised it was inside our hotel). So would maybe recommend ear plugs, but we did get used to it after the first night.

Loved the dinosaur checking in system, such a novelty and only something you get to do in Japan (would maybe ask that their volume was turned up slightly as it was hard to hear them talking). The location was great, so close to a station and a 15min walk to Dotonburi. Also so close to a main strip of restaurants and shops! Loved the free snacks during the day (biscuits, drinks etc). All in all, a good value for money hotel and so close to a well located train station.

Stayed in February 2025

Hanging scale is provide but is not acruacy, i over weigh but airport check is under weight

Good location..

Stayed in February 2025

Laundry facilities

The hotel was close to all restaurants and shops. The only thing that would have helped would that the hotel could have had laundry facilities. The rooms were neat and the beds were comfortable.

Stayed in January 2025

Room was tired, cramped (although this was expected) but was serviceable for our needs.

Location to Dontonburi, Shopping and the metro.

Stayed in January 2025

The room was pretty small.

Great location and breakfast was included

Stayed in January 2025

The cakes for breakfast are horrible.

The dinosaurs are great. The location is excellent. There are drinks at the front desk at night.

Stayed in January 2025

Breakfast area Gould be in another room thank lobby (everything felt cluttered)

Free breakfast ! Portions were big. You could take two onigiris and two breads per person; everything else unlimited ! Also location is right in the heart of Osaka’s nightlife

Stayed in January 2025

The breakfast was really handy for travellers with packed schedules. Not too many verarities were served but acceptable, nothing I can complain about. The room was functional and clean.

Stayed in December 2024

Nothing, really

The location is excellent, very convenient with lots of convenient stores and popular shopping arcade within short walking distances. It is also close to a subway station. The room was of decent size and clean. Breakfast was pretty much the same things but there are different varieties of pastries, rice balls, and beverages so I didn’t have to eat the same things during my stay. What I appreciated the most is the staff at the hotel. Everyone was incredibly friendly and helpful. I wanted to give a shoutout to Ms. Pramudi, one of the staff there. Our family’s flight from Osaka to Tokyo was canceled just 4 hours before departure time. It was very stressful because we had to be in Tokyo to catch the flight back to the US. Ms. Pramudi, upon learning about our situation, lent us a phone to call the airlines, then helped us talk to the airlines in Japanese, waited and checked on us, gave us advice on how to get to the subway station to take the shinkansen back to Tokyo. After we left, she even sent us a message checking if we could make the trip. Her calm and supportive demeanor, as well as her help, made a stressful situation much more tolerable and I couldn’t emphasize my appreciation for her enough. If I come back to Osaka in the future, I’d choose to stay at this hotel again just because of staff like Ms. Pramudi.

Stayed in November 2024

I personally didn't find anything I didn't like at this hotel. If you find yourself wanting to stay in Osaka for the shopping experience and train day trips, definitely stay here!

The room I stayed in was super clean and quite modern, which was nice. The lobby and hallways were kept clean. They had coffee and cookies available in the lobby most of the day and night, which was super convenient & free alcohol from 7 pm for those who fancy a drink. The robotic dinosaurs in the lobby also add a fun-loving vibe to checking in and overall feel of the hotel. Also, it's just a 20/10 for location. It is so close to the train station and the shopping streets.

Stayed in December 2024

There are a few Henn Na hotels in Osaka, just make sure you book the one in the area you want.

Had a great experience and time at this hotel. The dinosaur robots greet you at the entrance and the check-in is easy and simple. The room was one of the best rooms I stayed in whilst in Japan. The staff were super nice and helpdul. The breakfast is simple, fresh and a good way to start the day. There is a free drinks bar in the afternoon with whiskey and mixers. The room big and beds very comfortable.

Stayed in December 2024

They don’t have a on-site laundromat. The layout of the room is a bit weird as the washroom sink was not connected to the washroom. Since the room is small, the layout made it a tad inconvenient with our luggages.

The location is excellent for food and shopping. The complimentary breakfast was delicious and convenience for daytrips. We booked the LG styler room which was a really nice addition for our long stay.

Stayed in November 2024

Very firm beds and noise from lifts

Great location and breakfast and staff were very helpful. Beds are firm but rooms are great and extra pillows were provided on request

Stayed in December 2024