Reviews of Henn na Hotel Tokyo Akasaka 3 stars
107-0052 Tokyo-to, Minato-ku Akasaka 2-6-14, Japan
#612 of 1,459 hotels in Tokyo
Guests' ChoiceReview score
Based on 599 hotel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.9
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Facilities
8.4
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Staff
8.4
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Value for money
8.4
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Free WiFi
8.8
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Reviewed: 21 April 2025
Gemma
United Kingdom8 reviews7.0“Good price, clean, good location and Irish Bar next door.”- • Leisure trip
- • People with friends
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Breakfast is actually in the Irish bar so a little odd it's but it kinda works. There is no seating area downstairs unlike other Henn na hotels we stayed at but I guess again they use the bar for that. But be nice to have a breakout area even if small to make a phone call or to get space from the small rooms.
Rooms are small but to be expected, bathroom area has 2 rooms so that seemed more spacious. Super clean. Good location, area seemed much nicer than the previous part of Tokyo that we stayed. It was also nice after 3 weeks of traveling around, to have an Irish Bar right next door to chill out and have a drink if you wanted to get out the room. Also a 7/11 is a 30 seconds walk.
Stayed in April 2025
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Reviewed: 21 April 2025
Roy
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
No drastic negatives at all.
Very good location. Small room but bigger than rooms at APA. Everything in the room that you need. Good bed. Good air-conditioning. Good shower. Integrated clothes steamer. No humans at reception,only robots, but check in and out were straight forward. Convenience shops nearby as is a good onsen. Book early for good prices.
Stayed in April 2025
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Reviewed: 20 April 2025
Deborah
Australia22 reviews8.0“Lovely”- • Leisure trip
- • Family with young children
- • Triple Room - (LG Styler) - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The room was very small for three people
The location was great
Stayed in April 2025
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Reviewed: 20 April 2025
Anna
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Would have liked to have a little more storage space (perhaps under the bed?) but otherwise it was great!
Cute room with efficient use of space. Not a lot of storage options, but it was cozy amd worked well for us for a couple of days.
Stayed in April 2025
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Reviewed: 15 April 2025
George
Canada17 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 14 nights
- • Submitted via mobile
Breakfast we got sick.
Very clean hotel
Stayed in April 2025
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Reviewed: 12 April 2025
Stephen
United Kingdom30 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
nothing
Good location, 5 min walk to one metro about 10 min to another meaning much of Tokyo within one train journey. Breakfast quite good, decent selection of food. 7 eleven withinv50 metres. Would use again.
Stayed in April 2025
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Reviewed: 12 April 2025
Ghunter93
United Kingdom14 reviews8.0Very good- • Leisure trip
- • People with friends
- • Triple Room - (LG Styler) - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Fantastic staff cleaners where such nice people little small and the beds where lake sleeping on concrete but overall stay was nice.
Stayed in April 2025
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Reviewed: 11 April 2025
Diane
United States131 reviews14 helpful votes9.0“Great location”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
All good
Convenient
Stayed in April 2025
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Reviewed: 5 April 2025
Albert
Australia6 reviews8.0“will use again”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 8 nights
none
Within easy walking distance from the train station on Ginza line makes it a good location because I can switch train lines to go to all the places of interests. Towels are provided daily. Security lock safe.
Stayed in April 2025
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Reviewed: 30 March 2025
Tammy
United Kingdom8 reviews8.0“Cheap and cheerful hotel”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Could have done with more than one pillow each as my personal preference. The room temperature also didn't seem to go below 20C but that might be a user error. Room was pokey but to be honest we didn't mind as we didn't spend too much time there.
Location was perfect and so close to the metro for the ginza line. Very cheap and cheerful. The LG styler was fun to use. Shower was very powerful. Really enjoyed the robot receptionists.
Stayed in March 2025
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Reviewed: 28 March 2025
Elena
Greece32 reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Twin Room - (LG Styler) - Non-Smoking - Non-Smoking
- • Stayed 6 nights
we did not use the robots, I not sure if they are working, very small room. No amenities at all.
very value for money hotel, decent stay in Tokyo in a very nice location.
Stayed in March 2025
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Reviewed: 11 March 2025
Hbyers
United Kingdom15 reviews6 helpful votes9.0“Superb location, interesting robots and great pub!”- • Leisure trip
- • Group
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 3 nights
Directions to an onsen would have been good. there was a picture of an onsen in the room but the staff weren't able to confirm where it was.
Tiny room but comfortable. very clean facilities. Robots were interesting! Staff were needed a few times where the Robots couldn't help us. Location was superb, in a lovely area. Breakfast was nice with plenty of options
Stayed in March 2025
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Reviewed: 28 February 2025
Daniel
Australia7 reviews4 helpful votes9.0Superb- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 4 nights
The free lockers were great for locking our luggage up after our stay but before we went to the airport. Very easy and secure
Stayed in February 2025
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Reviewed: 24 February 2025
Olivia
Australia15 reviews2 helpful votes9.0“Great location and comfy room.”- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Check in process was a bit annoying. Robots don’t really check you in and the staff have to come out and assist the checkin.
Bed was big and comfy. It was a 2 min walk to a train station with the ginza line. This made travel so easy and accessible. Lots of amenities to help yourself to.
Stayed in February 2025
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Reviewed: 11 February 2025
Megan
United Kingdom6 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Nothing! Rooms were a little bit small but we expected this when we booked :)
Great location, lovely and clean, fantastic amenities.
Stayed in February 2025
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Reviewed: 4 February 2025
Nicholas
Australia12 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Rooms are small, although this would be expected I think with similar type hotels in Japan.
Comfortable, convenient and clean.
Stayed in January 2025
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Reviewed: 29 January 2025
Antonia
New Zealand3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 9 nights
- • Submitted via mobile
Nothing
Clean rooms, easy check in & out process. Free luggage storage on-site. Washing machine & dryer for guests to use (¥500 each) also close to a number of train stations and 7-11 two doors down.
Stayed in January 2025
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Reviewed: 15 January 2025
Joe
United States1 review7.0“Great location for a great price, with everything you need for your stay in Tokyo”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 8 nights
There could have been more bilingual support or directions to help international travelers, especially during check-in, since the hotel is mostly automated
Great price and great location, very accessible to most of Tokyo's major attractions. Hotel Room had all the necessities to accommodate my stay, and overall a very efficient hotel for the price.
Stayed in January 2025
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Reviewed: 5 January 2025
Todd
United States2 reviews9.0“Overall, my experience was good.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Would have liked the toilet separate from the sink. Not much immediately around the hotel.
Staff was extremely helpful.
Stayed in December 2024
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Reviewed: 4 January 2025
Oscar
Canada6 reviews9.0“Great location, friendly staff”- • Leisure trip
- • Couple
- • Triple Room - (LG Styler) - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Room little bit small
Great location, friendly staff
Stayed in December 2024
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Reviewed: 2 January 2025
Chris
Australia15 reviews8.0“Good option if you want a quieter location a bit out of the centre”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was ok
Quite location, close to Hei Shine & train station
Stayed in January 2025
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Reviewed: 20 December 2024
Ayca
Netherlands12 reviews6 helpful votes8.0“Comfortable, good location”- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The robot check in did not work, so we had to call the staff.
Comfortable room, good location. Easy to leave your luggage by yourself to the lockers.
Stayed in December 2024
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Reviewed: 18 December 2024
Chris
Australia12 reviews1 helpful vote7.0“Breakfast was adequate, the rooms were clean, neat and small as to be expected.”- • Leisure trip
- • Couple
- • Double Room - (LG Styler) - Non-Smoking
- • Stayed 1 night
If I have to say something here, just that the pillows are different to home ... firm with "beads" on one side. Not a problem, just different.
All the rooms in Japan that we experienced were very small (the bed up against a wall) but this was to be expected and not a problem. This hotel was typical of that.
Stayed in December 2024
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Reviewed: 18 December 2024
Steven
Switzerland5 reviews9.0“Very cool and cosy”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Sadly, you can’t check-in early and there is no lobby to wait the time after a long travel
Very cosy, chill and a lot of amenities if needed.
Stayed in December 2024
