N/a

Very clean room, LG styler really helped when our airline lost our luggage, bed was comfortable

Stayed in May 2023

200Y charged for keeping our luggage on the day of arrival

Robot check in Location

Stayed in June 2023

Great location, friendly staff if you need assistance, room was very comfortable for 2 adults and a toddler. Highly recommend.

Stayed in May 2023

Hated it! Would never come back! The reception is made of robots, the room was small, the air conditioner too strong and the cleaning service was horrible! They said that they are eco friendly so they didn't change the cups for more than 2 days until i told them, wouldn't fold properly the sheets of the bed and wouldn't clean the floor! Cleaning service, very bad!

Stayed in May 2023

everything was great, maybe small wardrobe would be nice

a good płace for a reasonable amount of money. Very clean room, amazing location

Stayed in June 2023

Hello, When I booked this place I was quite unsure due to the whole robot thing, but I was SOO wrong! I stayed in two different hotels while in tokyo and I liked this one so much I canceled days on the other one to return here. While I was staying we suffered from an earthquake and the staff was so calm and attentive to us! The beds are comfortable and clean. The rooms are samall but you will see that all over japan so it was not a bother to us. Location wise is really convinient, its near Ginza and Akihabara, its near two stations and you can get pretty much everywhere through the ginza line or the asakuza line, which both are just a block away. At the last day of our stay here we discovered that just a block away was a buzzing bar and restaurant area! We wish we knew haha! I really recommend this place I would certainly come back whenever I am in Tokyo.

Stayed in May 2023

great location and the bed & pillows were very comfortable

Stayed in May 2023

We had a room with two beds and a sofabed. It was simply to small for 3 people and the sofa bed was unfortable.

Great location. Great breakfast at pub next door. Clean place and friendly staff. Good place for a few days for 2 people.

Stayed in May 2023

Our view was the side of another building, but it’s not a big deal!

Amazing stay!

Stayed in May 2023

Nothing, I really enjoy my stay on the hotel. I would have appreciated if some of the mangas were in English language!

The room was comfortable, clean and quiet. The hotel is located on a street with restaurants and convenience stores and near two metro station with very good connections to the city, also is close to the Hie Shrine (a must go!). The breakfast was good, with different options to suit your taste. The robot check-in was funny, a curious experience I recommend. The hotel has an open acess library with a wide variety of mangas on the 1st floor.

Stayed in April 2023

very small room, lees of the website size. Robert reception. breakfast very poor.

Near everywhere, nice area , Tourism Europe area , 24hours they are working the supermarket very close of all transportation stations , nice hotel staff .

Stayed in May 2023

Robots, they are a little bit creepy 😆

Everything

Stayed in May 2023

The rooms are quite tight for 2 people with their luggage (more suitable for 1 person). However, this is generally the case for many hotel rooms in Japan. Nevertheless, the bathroom is big enough and even has a bathtub!

The location in Akasaka is very convenient to explore also other areas in Tokyo. Although the Check-in and Check-out is supposed to be managed by the robots if you have any further questions or difficulties you can still contact the staff and ask them for their help. They were also very friendly and let us leave our bags with them (for free) as we checked-out early and had some time to spare for our flight. And of course the very good amenities are provided (e.g. sleeping gown).

Stayed in May 2023

the room was actually small, just enough to get around the bed and the toilet so opening a big luggage was difficult. It doesn't have a cupboard to put our clothes as well. also the receptionist robot was creepy. Location wise, it was very close to where we wanted to go but it has good transport links around. If your here for business rather than a holiday, area might be good for you.

it was clean

Stayed in April 2023

The room is EXTREMELY small, there's almost no space for your bags and certainly no place to keep your stuff (no closets at all). The bathroom was more spacious than the room. There are many "safety measures" that are a bit of a nuisance: using a card to operate the elevator, putting the card to keep the lights on the room, etc.

It is well located.

Stayed in May 2023

I wished the electricity was not tied to the mini fridge as it was of no use when I was out of the room

The rooms were clean, quite and I loved that check in and put process.

Stayed in April 2023

Would have liked a slightly bigger room and larger fridge

the robot check in

Stayed in May 2023

the check in procedure and glad a woman was close by to help as it wasn’t very clear

great value for Tokyo

Stayed in April 2023

The bed was big and comfortable. The staff was very helpful with calling a taxi and disposing of items we no longer needed.

Stayed in April 2023

Room was slightly smaller than photos augmented but still overall good

Comfortable beds, clean room and amenities and great location.

Stayed in April 2023

the room was the size of the bed. the breakfast was really poor and there was almost no coffee for the entire stay

Stayed in April 2023

Slight "stale" water smell in the bathroom, but nothing else really.

Super location (quiet but close to everything), facilities good for the price.

Stayed in April 2023

That you have to remove the key a.d electric does out on mini fridge

The room was spotless and the fro t desk was so helpful. I liked that I could be accommodated for my stay amd the location is not too far from the hp cafe!

Stayed in April 2023

It's all good at this hotel. I would stay at this location again.

I like the location, restaurants close by, and close to places I visited. The hotel is very clean. I would recommend this hotel. Staff very helpful. The AC works very good and kept the room cool. Easy access to the elevator.

Stayed in April 2023

the check-in process was a bit confusing but staff were quick to attend

It close to many metro lines which was convenient during our stay.

Stayed in April 2023