Everything

Stayed in December 2023

Rooms are small but most rooms in tokyo are

Robots are a great novelty feature. They dont do much but again something quirky. There are no staff which add to the robot theme. Staff will only appear if requested. Fridge, kettle wtc are in the room. Great shower etc

Stayed in December 2023

The double rooms are very very small compared to the twin rooms. The staff at reception was not willing to accept our luggage beforehand. The rooms were a bit dirty, compared to the cleanliness in other Japanese hotels.

The location of the hotel is superb - a lot of transport options and restaurants nearby. The twin rooms is a good, standard size for Japan. Breakfast had a lot of diversity of food. The price was fair!

Stayed in October 2023

Rooms were a bit on the small side, check in process didn’t work so well as we had 2 rooms under the same name which confused the robots! :)

Clean, convenient comfortable, very close to the train station, modern room with great facilities!

Stayed in December 2023

The location of the hotel to the station is near but the area of asakusabashi itself is kind of quiet and nothing much to explore.

The technology offered in this hotel is amazing

Stayed in December 2023

Very small room, better not book when you have a lot of luggage. Because it is kind of unmanned you can’t ask anybody for help e.g. calling a taxi for you

Close to Akiba and close to a subway station. Convenience store around the corner. The robots were funny. It’s something you can tell people about when you ge back from your trip. Check in didn’t work well but there is always back up staff that’s helping you out, they were very nice.

Stayed in November 2023

Bed was uncomfortable and and room was very cramped for 4 luggages..but we managed to make-do with the space

It was very close to the train station and location was unique, first time experience a hotel with robots at the front desk. Although there’s staff at the property who is there to assist us.

Stayed in October 2023

Bed was very hard, mattress was thin with wooden frame which often felt like you were just sleeping on the floor.

Quick check in, the staff we did see were very friendly and accommodating. Bathroom was a good size and room was decent. Great location.

Stayed in November 2023

I would like to have someone to talk to. not the robot.

The hotel is clean.

Stayed in November 2023

The "staff" is interesting

Stayed in November 2023

Rooms could have been bigger - but considering it was Tokyo, probably par for the price.

Breakfast and facilities were good, and the location was decent - quiet and within walking distance to the metro.

Stayed in September 2023

The beds were unfortunately very hard so it was a little uncomfortable, but this is very usual/common for any Japanese hotel. The rooms are also very small, but again this is also super common for any Japanese hotel.

The facilities are fantastic - they provide a lot of amenities like toothbrush, pyjamas, slippers, shampoo/condition, etc. The location is amazing, really close to Akihabara and easy to travel to anywhere to Tokyo. Getting from Haneda Airport to the hotel is one easy simple straight train too.

Stayed in November 2023

The only complaint I have was the bed. Everything else was fine, but the bed mattress was super thin. It felt like we were sleeping on a big piece of wood with a blanket down for padding. Now, we're easy going enough, but I wanted to put that out there for anyone who that might concern.

Very cool experience, just for the robot staff alone. (For those of you who are a little unsure about having no human reception, there are people on site and available through phone at the check in counter.) The room was pretty normal sized for Tokyo and the station was an easy 5min walk from most things.

Stayed in November 2023

Room size was extremely small.

Stayed in November 2023

17m room should feel roomier but the hallway cuts into this. That's the only negative.

Location was good. Close to train station & within walking distance of Akihabara.

Stayed in November 2023

Hotel staff lost my dental hygiene product during cleaning session. It was never found. Room is quite small. Edges of the mattress had litter stuffed in the crack.

Location was great

Stayed in October 2023

1. We had trouble checking in maybe because I booked two rooms under my name. The self checkin computer couldn’t process my checkin and said to wait for staff. It was 10pm and we waited about an hour for staff to help us check in. 2. Dryer took 2 hours to dry a small load of clothes!

Location-close to JR lines, great restaurants and supermarkets. Cleanliness, amenities and facilities Fast wifi and multiple usb ports

Stayed in November 2023

rooms very small

nice quite area close to railway station

Stayed in November 2023

Now to the negatives. You can tell the hotel has started to age and requires some renovations. Signs of usage everywhere, and in our first room there was an issue with the electricity and more damage in the bathroom (we were immediately offered a new room though, and they brought over our suitcases by themselves while we were away for a day trip to Hakone). Cleanliness is so-so as well. Very dusty, and we found a lot of questionable white spots/stains on the walls next to the bed. The beds, while alright for us, might be too hard for others. The breakfast is half Indian/half traditional Japanese. We enjoyed this, but others might not. So the hotel isn't a total catastrophe, especially when you're just there to sleep, but it's far from being excellent.

First of all, a big complement to the staff of the hotel. They were all very friendly, accommodating, and did their best to help us when things went wrong/weren't satisfying. On top of that, the location of the hotel is very good. A lot of eating options, supermarkets and a train/subway station nearby. Size of the room, for Tokyo, was decent too. The LG styler for freshening up one's clothes is helpful as well.

Stayed in October 2023

Great sized room and bathroom. The room and hotel itself was clean and had great staff. Great location a short walk from both metro and JR lines as well as good restaurants and convenience stores nearby. The robots were a bit gimmicky and did not work well (we had to call for staff to check us in as the machines weren't working). However, overall we had a great experience.

Stayed in October 2023

The firm mattresses were not that good for my back.

The shower and bath were reaaally nice and I enjoyed talking to the robots!

Stayed in October 2023

clothes dryers was not hot.

nice place to stay. Environmental around the hotel is OK. Walk from JR and or subway around 5 mins. Too many restaurants , especial izakaya in there. Hotel staff was hospitality .

Stayed in October 2023

Affordable, clean, near train station and friendly staff

Stayed in September 2023

The location was great. Close to train stop.

Stayed in October 2023

The small robots were not in the room, which was a shame.

The robots a check in!

Stayed in September 2023