The robots don’t do much. The room is very small and has no wardrobe. The bed wasn’t very comfortable.

Very close to Asakusabashi station. Everything was well maintained.

Stayed in October 2023

The location is very convenient n close to whole saler in bakurocho n etc.. JR sobu line west gate asakusabashi is 2 min walk so near. Hala food available downstair .. Use of LG styler machine is super convenient n professional.. Exceptional love for robohon singing n entertaining us.. Hope one day they are connected to AI n become even more fun n interactive. Just on caution side, pls lock door n do not open to stranger. We encounter one unknow stranger keep knocking profusely on the door n claim she was previous guest n lost money in our room 5 days ago, thus wanted to come into our room n look for it. We rejected n ask her to check with management. She insist management ask her to come up to check n we find her suspicious. We ignored her closed door. Hope this sharing will keep other guests more safe n vigilant. Hope everyone Enjoy the wonderful stay n trip.

Stayed in October 2023

Clean,comfortable,nice location

Stayed in October 2023

Quick easy check in and check out, all the info was in the room, close to asakusabashi station for ease of arriving late at night! Fabulous spot!

Stayed in October 2023

The location is great and it have laundry with coin machines to wash the clothes

Stayed in September 2023

Like other hotel in japan the room just very fit to 3 persons

The hotel was very near from the sub way and jr rail if we want to move to other city. Hotel was very clean and value for money

Stayed in September 2023

The check-in process was a disaster, we unfortunately arrived exactly at 3pm when check-in opened and found a very long queue of other travellers waiting to check in. The "robot" check-in didn't work for overseas tourists, so an actual person had to keep helping everyone enter their passport details into the computer which kind of defeated the point of this being a robot hotel and took forever. The hotel had a very youth hostel vibe (which I suppose can be expected at that price) and it took forever to catch the elevator as there were constantly people with luggage coming an going and blocking the elevators. The breakfast, which was included in our rate, was served in an Indian restaurant on the ground floor of the hotel, which was ok. They served Indian dishes like Tikka Masala and naan bread (which I find a bit odd for breakfast) but also just plain toast, jam and cereals, which were good, but the whole restaurant smelled very strongly of Indian food which I find offputting first thing in the morning. We thought it would be fun to stay in a robot hotel but it honestly was not worth the hype and we wouldn't book this again.

We booked this hotel for 1 night just for the experience and were disappointed. The hotel is conveniently located near Asakusabashi Station but that isn't anywhere near the more popular district of Asakusa or the Tokyo Sky Tree. The value for money was ok though and the rooms were functional.

Stayed in July 2023

Nothing

Clean and nearby subway and JR, good facilities in the room. Self check in and check out

Stayed in July 2023

Staff is friendly during check inn.

Robots are dancing, amazing.

Stayed in July 2023

Their washing machine needs an upgrade. Their separate dryer doesn’t even dry clothes. Apart from that amazing staff and hotel.

Staff was amazing. They helped me send my 3 luggages to Kansai airport. The staff who I forgot to ask his name, took extra time to process the delivery he even went to our room to update us. He was so nice and really helpful.

Stayed in July 2023

Very small space for one person.

The staff were very helpful. They spoke English and Japanese!

Stayed in June 2023

The room was the smallest I've been in for Japan, very cramped. Might work for one person but two people was a struggle. TV wasn't able to connect to Netflix, Youtube etc. The best was very uncomfortable, ultra firm, I was waking up from pain from sleeping on one side too long so I had to keep turning all night. Lack of staff caused issue in the evening with drunk violent guest, he was in the entrance and we had to wait until he was gone before entering the building.

The staff were helpful and stored our luggage for the day as we had a late flight. One stop away from Akihabara, there is a beautiful vegan cafe within 100m.

Stayed in July 2023

It was incredibly quiet, and the (non-robotic) staff members were very helpful and pleasant. The robots were very interesting!

Stayed in June 2023

Location is good and really convenient.

Stayed in June 2023

We booked a room for 2 adults and 2 kids ages 2yrs and 5yrs. They provided us with two pillow and two towels and refused to provide addition when we asked. The check in process is a nightmare with the robots. The male staff member was not friendly at all however the one female staff member we encountered was friendly enough. You can see that they do whatever they can to save money rather than service their guest so they will not get return custom based on this factor.

Location was great. Washer/dryer was also great although more expensive in comparison to other hotels we have stayed at in Tokyo.

Stayed in June 2023

The robots didn't work or were out of commission - which was the primary reason for coming. Not enough slots for storing luggage. All the automation was manually handled or assisted for checking in. Still a fun gimmick if they can get these things working right. It's neat to see.

Convenient to the metro, good Indian style breakfast. Quiet and comfortable.

Stayed in June 2023

Bed was uncomfortable and there was mold on shower curtain.

Easy to understand

Stayed in June 2023

The room was very dark

The location was very good minutes away from the train/metro station

Stayed in June 2023

Nothing

Excellent location, walkable to Asakusa (30 minsl, Akihabara (15 mins). PLENTY of eateries and little shops, 2 mins to JR and Metro line. Quiet but lively. Will look no further when visiting Tokyo again. Just loved it.

Stayed in June 2023

Breakfast and location were very good

Stayed in May 2023

Next to Asakusabashi station, easy to connect with everything. Very clean. Nice staff (including robots)

Stayed in May 2023

I stayed for the robots, because I wanted to check out how they worked. Both receptionist robots are definitely within the uncanny valley, and they were not impressive when it came to their functions. They would respond when standing in front of them, but only within check-in time. When approaching for check-out they did not react, and it was only when inserting the room card into the automate that the robot would respond. I tried to ask it for help, ut no reaction. The hotel should consider replacing the human like robots with either more mechanical or cuter robots. Now it's just spooky. Human staff were available in the back office, and you call on them via a phone in the reception. The room was small and a bit worn. It is similar to rooms at other similar hotels such as APA and the like. Compared to these hotels, the price was too high. For the same price I would have gotten a better room at a higher standard hotel.

Close to the Asakusabashi station. Lots of bars and restos under and around the train tracks.

Stayed in May 2023

Bed was like sleeping on rock, pillow also hard. My friend didn't mind her bed. Towels thin. Shelf tilted so things tended to slowly slide downward.. Air conditioner although on did not seem to work at all well.

Location good. Room good size and clean. Was able to leave luggage prior to check in.

Stayed in May 2023

The rooms were a bit small (but we knew that, so it wasn’t a problem)

The location and the robot thing

Stayed in May 2023

Beds are awful like sleeping in a plank of wood😞 Lights near beds are inoperative.

Stayed in May 2023