Hotel location is good and the room is comfortable. The staff is nice and the front desk is so cool.

Stayed in January 2023

The dinosaurs are a gimmick. No obvious staff in the morning at check out time. There is a not so obvious phone to call them to assist. They do not offer luggage forwarding but a kuroneko office is very nearby so we forwarded luggage from there.

Very close to Haneda. Only 2000 yen in at taxi at 9pm at night. Twin room a good size. Immaculate bathroom. The TV projector was fun.

Stayed in January 2023

No safe closed-off area to store luggage

Breakfast was excellent with Indian food options

Stayed in January 2023

- Great location - Free shuttle service from airport

Stayed in January 2023

Free airport shuttle bus service, freindly staff, good location from Haneda airport, nearby nice izakaya and restaurant

Stayed in January 2023

Wish there had been more information about the free airport shuttle. No idea when it runs or how often. No staff to ask since it's self check in

Very close to the airport. Still has decent amount of restaurants, etc. Wouldn't stay more than 1 night. Self check in was easy.

Stayed in January 2023

Check in by robot/dinosaur and self service terminal was not great. Had to call for human assistance to sort the second room key as instructions were inadequate

Great location for getting to Haneda Airport. Metro gets you there in 4 mins and the hotel is about 5 min walk to the train station.

Stayed in January 2023

The vending machines were very handy, but it would be nice to have a few more options for snacks when you get to the hotel late.

We knew our flight would get us to Tokyo late so we planned to stay a night close to the airport on our first night of travel. The Henn na Hotel Tokyo Haneda was an excellent choice because the free shuttle bus took us to the hotel in about 10 minutes and we immediately felt the excitement of being in Japan as we were greeted by the dinosaurs. When we had a bit of trouble checking in, there was a staff member on site immediately to sort it out for us. The rooms were a reasonable size and were very clean. Check out was very easy and quick and the staff were able to order a taxi for us. There was a manga library which looked interesting.

Stayed in January 2023

The location is great. This hotel could be a good option for a budget traveler who has a morning flight from Haneda Airport, reachable within less than half an hour by train from the hotel.

Stayed in January 2023

Do not rely on airport shuttle. Never arrived at pick up point at airport and left hotel early.

Very clean room with nice amenities.

Stayed in December 2022

overall looks or the

Stayed in January 2023

Some instructions were not very clear as in where to check in and where to check out since that was a self-check out.

The breakfast was amazing! The shuttle bus service was lit!

Stayed in December 2022

dinosaurs are really cool and it’s very close to the airport

Stayed in January 2023

Small room

Good location

Stayed in January 2023

The check in was a little confusing and I had a hard time finding the check out time. Some more clear instructions would be nice.

The location was easy to find and the room was very clean. Check in staff were dinosaurs which was a shock but also hilarious.

Stayed in January 2023

5.45am hotel shuttle was cancelled. Not a problem as station only 5 mins walk and three stops from Haneda,, but could be problematic for others.

Cheap, had a good night's sleep prior to flying home. Close to station, convenience store etc.

Stayed in January 2023

Nothing.

Location is close to nearest train station, about 7 mins walk. So getting from airport terminal three is very easy. On arrival, we used the train because we had just missed the hotel shuttle bus but used the bus the next morning. Room was very clean and bed was good. Linen was nice. Hotel is very good value and convenient for short stays between flights. The checkin process is reasonably easy and for a foreigner unique. My son loved the talking dinosaurs.

Stayed in January 2023

very very small room

zero staff contact checkin and out is computerised with dinosaurs! free airport shuttle

Stayed in January 2023

nothing about the rooms You can't get on the bus to the airport unless you line up 30 minutes before. However, even if you can't ride, you can also go by train because the station is close.

Near train station Airport transfer service Robot receptionist

Stayed in November 2022

It was fine. The staff was helpful if we needed it.

We are an American family of 5 and enjoyed our stay for what it was. We needed to stay near Haneda Airport and the hotel is right near the Otorri stop on the train line and has an airport shuttle. The Indian breakfast place adjacent to the lobby was delicious with both traditional Japanese breakfast fare and some Indian curry dishes. We had to get two hotel rooms as the "small double bed" was really a wider twin bed, not even as wide as a full size bed. Getting two rooms was a smart move for our family harmony. :)

Stayed in December 2022

the lid of toilet is open whenever I open the door of the bathroom.

breakfast spring of bed. Comfortable

Stayed in December 2022

only thing that that wasn’t comfortable was the pillows which were hard styrofoam beads

overall clean and cozy with nice staff!

Stayed in December 2022

Nothing

Great for a place near Haneda Airport. All perfectly acceptable at a reasonable price, the free shuttle bus is handy, but is also very close (5-10 minute walk) to Otorii station on Keikyu line which connects to the airport and main transfer stations in Tokyo.

Stayed in December 2022

got there in the evening and needed to eat and put the kids to bed. no food on site but loads of local Japanese options close by.

close to the airport. bus very prompt, but get there well before time to get a seat.

Stayed in December 2022

Rooms were small. Calling the hotel before arrival was a no brainer. Automated phone was in Japanese and there was no way to reach anyone or front desk directly

location

Stayed in December 2022