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Reviews of Henn na Hotel Kyoto Hachijoguchi 4 stars

601-8004 Kyoto, Kyoto, Minami-ku Higashikujo Higashi Sannoucho 15, Japan

#435 of 691 hotels in Kyoto

Guests' Choice

Review score

Based on 974 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 15 April 2025

    8.0
    Convenient stay for the station
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, very convenient to the station and Stones restaurant was great Breakfast was basic, no fruit or yoghurt

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Basic sleepover hotel
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location, 5min walk to station. It has automated check in, which won’t let you check in before 3pm. Dinosaurs will get angry if you try! Breakfast buffet is limited.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    7.0
    Good location, good bagage storage, late check out at 11 was good.
    • Leisure trip
    • People with friends
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The dinosaurs were all dressed up and covered so could not see them clearly.

    Good location and great baggage storage.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    9.0
    Fun and clean
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The uniqueness was awesome. Being able to store our luggage was great. Would be perfect if there was an express machine in the lobby.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Loved it, would stay again.
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    In comparison to other hotels we stayed at in Japan, There wasn’t that many breakfast options, would have loved some fresh fruit and yoghurt and there weren’t as many free amenities.

    Check in was fun but needed staff assistance. Loved the location close to the station and the price point was good with breakfast included. Comfy big beds although not much room for bags.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    7.0
    Nice location barebone facilities
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No tableware provided. No microwave in the room. The beds were two twins joined together which created a gap

    Location. Walking distance from Kyoto Station.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds were not as comfortable as I would have liked - the mattresses were quite hard and after very long days full of ALOT of walking - a nice comfy bed at the end of the day would have been wonderful

    Property was in an excellent location - close to convenience stores, restaurants and trains

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Request multiple cards in case you need to go down or laundry at the lower floor.

    Free baggage counter

    Stayed in February 2025

  • Reviewed: 8 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Phiten Single Room
    • Stayed 1 night
    • Submitted via mobile

    The dinosaurs and the ease of check in and out

    Stayed in April 2025

  • Reviewed: 8 April 2025

    9.0
    We had a good stay at this place
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Overall it’s good

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    8.0
    Robotic Charm
    • Leisure trip
    • Solo traveller
    • Phiten Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very cute hotel. Very nice location. Was a fun experience having robotic dinosaurs welcome you to the hotel. The lockers in the lobby were also a great touch for the early arrival and the need to store bags until flying out. Just one thing I thought weird was wanting to charge me to use the vacuum cleaner. I wanted to quickly use the vacuum cleaner to vacuum seal my travel bags and the hotel wanted to charge me. Room was very clean, the staff member I did interact with was very helpful. Would definitely return when in Kyoto

    Stayed in January 2025

  • Reviewed: 28 March 2025

    8.0
    Excellent value stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Whilst it was soundproofed to a point, we could still hear the consistent shinkansen rolling past, I didn't mind that but it wasn't fully sound proofed.

    I liked the dinosaur check in, as well as the peacefulness not having to speak with anyone. I also couldn't hear anyone from any other room

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Great location right by station, value for money with the added bonus of a great bar, The Stones
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 10 nights

    Functional room in an excellent location. The Stones bar with it's host Davide made us very welcome.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is extremely ok. They have negligible vegetarian options and the staff at the Breakfast restaurant is not so happy to help with extra bread or juice.

    The room is big, well lit and bed is ultra comfortable. Location is opposite Kyoto station. The bathroom has awesome bath tub. Loved the room size. They have storage for bags and keep our luggage for the day after checkout. The robots check you in and out and it's super easy.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    Good location, very near Kyoto Station. It’s clean and comfortable.

    Stayed in February 2025

  • Reviewed: 5 March 2025

    8.0
    Kyoto base
    • Leisure trip
    • Solo traveller
    • Hollywood Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    My room was a little noisy

    Located next to kyoto station. Very convenient for day trips.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is very convenient just mins walk from train station.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    7.0
    Great place to stay would go again.
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really felt appropriate for the price, comfortable

    Location was right near train station, restaurants and 7/11. Room felt spacious for Japan for a twin. Room was clean and comfortable. Facilities cleaned with towels as requested daily. All remote contact with the robots doing all the check in and check out. Also great spots to leave your luggage secured during the day.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Close to train/shinkansen station. Dinosaurs receptionists, free storage, foot massage machine, comfortable bed, enough space in the room.

    Stayed in February 2025

  • Reviewed: 11 February 2025

    9.0
    Good price and commfy room.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The front desk a bit scary with the dinos instead of real people.

    Room is great and nice. Really close to the rail station. Great price.

    Stayed in January 2025

  • Reviewed: 7 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room will not be entirely clean on daily, dust can be seen.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Spacious and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Inlove the fact that this hotel only 550m from Kyoto station, a minute walk to 711 and less than 1km to Kamo river. The room is quite spacious for Japan standard, so clean and every primary needs is available. I only stay for a night but I love it!

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Good location with reasonable pricing but not for the fussy.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Despite the spacious room size, there is no wardrobe provided. There are only a few hooks mounted on the wall for hanging of cothes which is not enough especially during winter with jackets. The room is not very clean, I spotted dust and dead flies on the bedframe. The pillows are also very soft and looks like they have been used for a long time.

    Good location, only a few minutes walk to Kyoto station. The staff are helpful. Compare to other smaller hotels in Japan the room is quite spacious.

    Stayed in December 2024

Showing 1 – 25

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