The self check in is little confusing and we had to pay ¥ 2000 for check in early.

Love the traditional breakfast with many choices, location is wonderful that only few minutes walk from Kyoto station.

Stayed in November 2022

Taqbin service only includes receiving and not sending out

Cute dinosaur receptionist. Beds are comfortable.

Stayed in December 2022

Spacious very clean room with all the amenities - very convenient location. Easy to check in and check out . .

Stayed in December 2022

None

1. near Kyoto Station 2. staff makes up your room upon request 3. room’s clean and perf for my boyfriend and me 4. clean bathroom and toilet has a multifunction bidet 5. staff is very helpful and foreigner-friendly

Stayed in December 2022

Bed too hard, no comfortable place to sit for long time

Good location, clean, quiet, efficient check in and out, fair price

Stayed in December 2022

Location is great, near Kyoto station can easily go to Arashiyama or Kansas airport.

Stayed in December 2022

checking

location and price

Stayed in December 2022

It was easy to check in and out. The staff were lovely and the room was clean .

Stayed in December 2022

Dinosaurs at reception.

Excellent position, good sized rooms. Staff v helpful

Stayed in December 2022

location from Kyoto station. Clean and at reasonable price. Need to state the breakfast is just a packed box.

Stayed in November 2022

No wardrobe. Lack of human interaction. No choice of pillows (one size don't fit all).

Good value for the location. Room was clean. Basic amenities worked (ie no issues with toilet and shower).

Stayed in December 2022

Located next to Kyoto station. Robots at the reception are cool and available in a range of languages.

Stayed in September 2022

No staff check in so quite cool

Stayed in November 2022

I was charged extra by the hotel. At other hotels in Booking.com I have never paid for extra as tax is included. I think booking.com needs to inform us in advance about this. It would be nice to have some coffee at the lobby while waiting for check-in.

Great location as it is just across the Kyoto Station and Airport Shuttle Bus Stop. Smooth checked-in and checked-out. The bathroom, toilet and wash basin are separated so it makes it easier for each of us to use it as no need to wait for other to finish using it. Nice shampoo and soap. We love the bento breakfast although it is simple.

Stayed in November 2022

Considering the price, I don't feel the skin care package was good value for money. Probably a translation error on my part but I thought there would be more to it.

Hands down the nicest staff. Every time I made a mistake they were able to fix it! Loved the dinosaurs. Great location if you want to catch a train to temples before the main crowd. Near lots of shops too. Room is bit more basic and less homely than other rooms I stayed in but still functional and clean. VR headset was awesome but factor in time to set it up and figure out how to change the language to English. Also the free games are a bit difficult to find. I enjoyed the free breakfast bento after an early morning temple hike.

Stayed in November 2022

Only one long desk. No table and only one chair. The bed has no head board to rest on. My head keeps on hitting against the wood sticking out, so quite uncomfortable. Should try to change the bed design.

Clean and tidy. Good location. Transport shopping and restaurant nearby. Affordable. I like the self service laundry.

Stayed in November 2022

I guess the washing facilities could have been better. For example you can only tumbledry your clothes, which my clothes couldn't handle.. but that's honestly very minor.

Loved staying there. Location was great, staff was friendly and helpful. Room was comfy and clean and the beds were nice. Would come here again :)

Stayed in November 2022

The room quality is not that good, no instant coffee, only one pillow a bed...pillow is quite small and uncomfortable

Price comes with breakfast, hassle free check in Location is very conveniently near the Kyoto station

Stayed in November 2022

Did not like the breakfast as it was given away in the boxes and had to eat in the room. it could be an option for others but not for us.. Lack of smoking room in the hotel.. Rooms pretty small

Very close to the bus/train station, about 7 minutes walking Cool check in system Close to the local shops and mall Free baggage lockers for all customers even before/after check in/out Rooms very clean with day2day cleaning service and free bottle of water if u not requiring bed/pajamas change

Stayed in November 2022

The convenience to the railway

Stayed in October 2022

The breakfast bento... all the reviews said a great breakfast buffett, so I was disappointed when I found out it was a bento. No coffee, and they didn't deliver it at the door.

The staff was wonderful and very nice.

Stayed in September 2022

nothing really

Excellent location 2 minute walk from the train/bus station, very friendly and helpful staff (robot dinos are a nice touch too), spacious and clean rooms

Stayed in August 2022

When I booked I was not told to bring my passport or AR. Then I had to wait longer for staff to copy my drivers licence.

Stayed in August 2022

spacious, quite, clean, location conveniences. extreme cleverly took the almost useless wardrobe space for wash basin create more open look, user friendly and more space for the bathroom.

Stayed in July 2022

-Had to get breakfast ticket each night from staff. -Robot receptionist didn't work well. -Wife thought mattress was two firm. -Morning breakfast was limited on costumers at a time, so meals are staggered. Arrived late first evening (and didn't check email to request time),so all our breakfasts were scheduled at not most preferred time.

-Comfort- Had the foot massager in room was nice after a long day of sightseeing on foot. -Storage- Day of checkout stored our luggage all day until ready to leave town. -Staff- Robot receptionist didn't work well so real people were very helpful. -Digital help- Had a help desk with local stuff to due with short description and QR code to Goggle Maps. -Location- very close to Kyoto Train station by 7eleven and a donkihote. -Security- needed key card to get elevator to floor.

Stayed in May 2022