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  5. Reviews of Henn na Hotel Kagoshima Tenmonkan

Reviews of Henn na Hotel Kagoshima Tenmonkan 4 stars

892-0842 Kagoshima, Kagoshima, Higashisengokucho 1-31, Japan

#8 of 65 hotels in Kagoshima

Guests' Choice

Review score

Based on 290 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    8.5

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easily the best budget hotel of my stay in Japan. Private clean normal hotel room in a great spot in kagoshima.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    The clean environment

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great public bath and location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    All good. One might dislike the lack of hotel staff around, but there is a telephone to call them and they come if needed

    The public bath was a great experience (be aware of Japanese bath rules). Room size was ok for Japan, bathroom rather small but also ok. No staff around as checkin is with machines. Area also great, right in the centre of the city, airport bus stop 50m from Hotel. Several convenient stores in the neighborhood and Donki on the other side of the streer

    Stayed in March 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    clean comfortable stay

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    A perfect budget hotel for a stay in Kagoshima
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Though the automated check in process worked fine, I'd much rather have a real person to check in with. The robot thing is very gimmicky and I'm not a fan. Cheaper parking nearby would be good too.

    It's a fine place to stay for a short visit to Kagoshima. The price is right and the rooms are adequately sized for a short stay. It's super close walking distance to most things in Kagoshima. The staff were very helpful with a few questions that we had as well. The public bath on the top floor also allows people with tattoos, which was nice.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    small hot spring and the door of connecting room can't keep opening.

    Self Service

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We loved the warm bath at the top floor, the virtual assistant at the check-in and check-out, nice queen sized bed, they even have USB charging and provide a cable with various outlets so you dont need your own charger

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Enthusiastic receptionist
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing negative to point out. If anything, it would be nice to see something in the room that reflects the "weird" vibe of the reception, a painting, a plushie, a rubber dinosaur for the bath 😂

    I've seen videos of this hotel chain in the past, but completely forgot about it so it was a big surprise when I got to the reception and was met by a 65 million year receptionist 😂 I booked a regular room, but apparently there are some rooms with funny decorations too and some dedicated to children, which sounds great if you're traveling as a family. The check-in process is fairly simple, you are greeted by your holographic host once you touch the screen. For foreigners, the system will tell you to insert your family name and given name in this order, but won't recognise it, it needs to be given name and then family name. Don't worry if you come to a stump or need some help, the system will automatically call someone or you can call them on the screen. Good facilities, massive common bath (very clean), two coin washer dryers, vending machines, spacious smoking room, microwave in the lobby and manga books as well. The standard room was simple, but enough for me as a solo traveler. Chargers by the bed side, good amenities in the room and extras in the lobby, just very normal. Location was great, very central, near bars and restaurants, walking distance to public transport and the ferry to Sakurajima.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 1 night
    • Submitted via mobile

    The self check in procedure aborted for a technical issue with no explanation and then worked on the second try. After a long train ride I would prefer it to be a little simpler.

    The beds were big and comfy. The Onsen on the top floor was nice for relaxation. The kids loved the front desk holograms.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good value for money business hotel. Quite soulless.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Great choice for a hotel in central Kagoshima
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The check in and out was strange. I checked in with a hologram ninja and out with a samurai. It was efficient, but just odd to have no human contact at the reception.

    The onsen was great. Rooms were comfortable and of fairly decent size. Clean and a perfect location to explore Kagoshima.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Excellent location and clean environment.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    You will need to be familiar with the machine to check-in and check-out by yourself. Although you can also call staff for help, it will be great to directly deal with people rather than the machine Robert.

    The lobby and the bathroom are both clean and cozy. There are the luggages lockers for you to ensure the luggages are safe after you’ve checked out.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The windows of quite a number of rooms seem to be facing the adjacent building, which stands very close to the hotel.

    Hotel is centrally located but not noisy and quiet at night. Room was well equipped and well insulated. It kept a comfortable temperature even with heating disabled. Bedding, towels, etc were of high standard. Everything was clean, staff was friendly. They have a public bath on the top floor which does NOT enforce anti tattoo rules.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed wasn't too comfortable

    Room size is decent and location is fantastic

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Value for money hotel, chic and cute check in/out, ideal location in tenmonkan with many food choices and airport li
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all!

    Seamless check in by the animated dinosaur which was so cute and simple. Step by step guide on the screen with english option and the whole process was less than 5mins. Check out is equally simple by slotting in the room cards. The hot bath is clean and reasonably big. Room is big for Jap standard, at least able to open up my large size luggage fully and lovely scent of the toiletries. Best is that the airport limousine is just less than a min way away on the same side of the hotel, so easy and least effort of getting myself and luggages to the bus stop which charge yen1400 for the single trip. Also love love the in room clothes sanitizer and drying machine, my jackets smelt so fresh and a few pieces dried within a few hours. Last but least, the little details of providing 2 different colored tooth brushes ( one black and one white), make it so easy to differentiate between mine and my hubby.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything well organised. Self check in and check out was easy. Easy access to all the locations including the airport.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No

    Location, value for money

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Excellent choice.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Check in is done by a machine. I personally prefer human contact!

    Clothe steam machine in the room, Onsen on 12th floor. Quality lighting in the room with different levels for day or evening.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The young girl who worked at the front desk was not nice.

    The location.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Teens loved the tech, great value stay at a good online price offer
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 1 night
    • Submitted via mobile

    A little tight for space in the room but not unusual for Japan

    Got an excellent price for 2 adjoining rooms for 1N which made it value for money in terms of location, modern and new room and hotel facilities. My teenagers were very keen to try the VR headsets for hire but we had regretfully checked in only at 9pm with early check-out the next day for our flight. We had the thrill of AI check in and out. Also appreciated how new the laundry machines were (often really old and outdated at hotels). The onsen on the top floor also looked inviting but we had just spent time at Ibusuki onsen so skipped using it.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Self Check-In. No serviceman at the front desk. Two machine wating for your check-in & Check-out.

    location

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Recommend
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is conveniently located in Tenmonkan, which has most of the shopping and nightlife in the city. The rooms are clean and a good size. I also like the onsen. The hotel offers a discount for parking at the building next door too.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Gimmicky check in is not enough to diver a difference for a customer experience.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room with no view. 1 metre view of the next building’s wall.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Great hotel
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Clean Great onsen

    Stayed in December 2023

Showing 76 – 100

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