Great location, comfortable, has car parking which appeared to be packaged into the room rate

Stayed in April 2025

Perfect stay staff was great and free drinks, ramen and ice cream + laundry and private onsen are proposed

Stayed in April 2025

very crowded at breakfast, had to take number to get in even at 6:40am

1) location very near Beppu station. Ease of travelling by train. 2) The 7 private onsen rooms. They were all different and nice to soak in. Has variety and clean. Also has a system to use it. 3) coin laundry facility. Washing is free and drying is 100 yen for 20 mins 4) Breakfast has nice sashimi. 5) no need to wear shoes in the hotel 6) Free provision of coffee n tea at lobby and free ice cream at onsen reception

Stayed in April 2025

Perfect place in Beppu!

Stayed in April 2025

Waited long enough for the private onsen,Too much people talking so loud in the common area

Hot onsen, free ramen, free yogurt drink,

Stayed in March 2025

Fabulous and comfortable. Onsen was great with lots of little touches to make it feel special. Rooms comfortable and spacious (for a Japanese hotel).

Stayed in March 2025

Not the property itself but do note that it is the choice of group tours and local travelers - as a result congestion is an issue that really kills the overall experience. Upon entering you are constantly greeted with noisy tourists. You would have to wait in line for breakfasts (lucky if you have a spot from 6:30-9:00am) and use of onsens. It could be the specific time we went on a weekend but my take is there are other choices available.

Excellent one of a kind modern hotel that keeps the traditional feel of a ryokan.

Stayed in March 2025

The property is excellent with a mixed Japanese and western style . The private onsens are the biggest Plus!! However, while using one of the private baths, my hand got badly bruised . The walls of the bath tub in the private bath were probably made of stone and were very sharp and rough!

Stayed in March 2025

Nothing to complain about.

Very near to Beppu station. Lotsa free stuffs like ramen, coffee, ice cream, Yakult, etc. Room is spacious and amenities are complete. No shoes in the hotel as all shoes are put in lockers at the entrance. In-house onsen is good.

Stayed in March 2025

The private onsens were (unsurprisingly) in high demand and worked on a first-come-first-served basis which meant it was difficult to get a spot. You could monitor the status on the TV in your room. I ended up getting up at 3am to try one.

Hotel was in a great location just a few steps away from the JR station and in the middle of town so easy to get around. There were shops, restaurants, convenience stores located nearby. I really liked the traditional look of the hotel and it was impeccably presented - it really made it feel like a great experience. The hotel has tatami throughout - you remove your shoes when you arrive at the hotel. Check-in was straightforward and efficient. My room was really comfortable and a good size with plenty of space for luggage. Yukata is provided which you can wear throughout the hotel. The highlight was the onsens on the top floor - the large public bath is great and I tried one of the private ones which was really nice too. The hotel has laundry facilities which were useful and worked well. Breakfast was good (although busy) and had lots of dishes including local specialities from the area, primarily focused on Japanese food but with some Western choices. The staff were friendly and efficient. It was a really nice stay in the heart of Beppu and it was a really nice, semi-traditional experience for not much more money than a standard hotel room.

Stayed in March 2025

The room windows didn’t allow for compete dark room. I have. A hard time sleeping in a bright room.

Where do I start? OnsenS on site? Public and family baths on site? A lounge with massage chairs FREE popsicles! No shoes property from the moment you walk in! It’s all about relaxation since you set your feet in. I don’t give it a complete perfect score because for me, I need complete darkness to sleep. The room was too bright at night but went to youme town round the corner and got heated eye mask the next night and I was completely relaxed. The private baths were absolute cute and my kids loved it. Totally recommend this place.

Stayed in March 2025

Nothing to complain. Just some customers having a heavy baggage with wear wheels causing the floor with dirt marks.

The 8 private hot baths are excellent! Free drinks, yakult drinks, ice lollies and evening noodles are served. Very happy experience in the hotel. Very nice room, nice staffs, clean environment. Convenient and close to JR and bus station. Customer needs to take off shoes making the environment very clean.

Stayed in March 2025

super nice hotel with osen. love the private osen. will definitely visit again.

Stayed in March 2025

The hotel was quite crowded during our stay. Did not really feel at ease. Long queue for private onsen and not tidy at the dressing area for public onsen. Pillow is too flat. Tatami mat in elevator got musky smell (it was a rainy day).

Good location. Easy parking available for ¥800. Attentive staffs at parking and reception. Plenty of laundry machines and dryers. Good breakfast.

Stayed in March 2025

It was a little more expensive than I was expecting. At times there were very large crowds at check in/check out/meal times that kept things from feeling tranquil. The hotel rooms were comfortable, but I could hear noise from the hallway.

Breakfast and onsen were very nice. On-site parking was incredibly convenient if you are coming by car. However, the hotel is also very close to the train station, certainly within walking distance. Many nice restaurants around, and it is close to the shore if you enjoy beautiful early morning walks.

Stayed in March 2025

Pillows a bit hard, massage chairs need some maintenance

The different private onsens available, breakfast, complimentary services like dessert and supper.

Stayed in March 2025

Very busy

Clean and helpful staff

Stayed in February 2025

Staff very helpful & attentive. Parking attendants very helpful.

Stayed in March 2025

Excellent hotel with private and public ones. Enjoyed the free soba and icecreams!

Stayed in February 2025

Rooms are small of course but if you’re here for 1 or 2 nights it’s no problem. The check in staff will not let you check in 1 minute before 3pm. Seems unnecessarily strict. We’re all sitting waiting for the 3pm queue to begin. In Europe if the room is ready/free you can check in whenever.

The 7 private onsens and the single sex communal onsens in the hotel are all excellent! The little extras .. removing your shoes at the door , the free ice creams, Yakult drink and evening ramen , just add to the feeling that this is somewhere special.

Stayed in February 2025

Free private baths

Stayed in February 2025

Absolutely love this hotel where you can truly immerse yourself in Japanese culture. The moment you take off your shoes at the front entrance, the ryokan experience awaits. The hotel offers both public and private onsens, massage chairs as well as complimentary ice cream, yakult and ramen. The staff were friendly and accommodating. We were happy to able to change our 2 rooms to a large family room. The hotel is also conveniently located, just a 2 minute walk from the train station.

Stayed in February 2025

A lot of loud guests

Unique hotel

Stayed in January 2025

Very good

Stayed in February 2025