874-0934 Oita, Beppu, 2-6 Ekimae Honmachi, Japan
#2 of 88 hotels in Beppu
Guests' ChoiceBased on 280 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.5
Staff
9.2
Value for money
8.7
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 30, 2024
Ekim
LuxembourgWhile the hotel has many positive aspects, it's worth noting that it can get quite crowded, especially during peak season. Additionally, due to its central location, it may be more touristy than some travelers prefer. However, if you're looking for a clean, affordable, and conveniently located hotel in Beppu, Beppu Hatto Onyado Nono is definitely worth considering.
Beppu Hatto Onyado Nono was a delightful surprise during our recent trip to Beppu. The hotel's central location made it easy to explore the city's attractions and soak in the local culture. The rooms were clean and comfortable, and the staff was friendly and helpful. One of the biggest draws of this hotel is its excellent value for money. The prices are reasonable, especially considering its prime location. Its Onsen facilities were also enjoyable, offering a relaxing way to unwind after a day of sightseeing.
Stayed in September 2024
Reviewed: September 27, 2024
Xavier
FranceThe location,the quality of service,the wonderful building with a gentle music and a wood smell everywhere,the hot spring, the breakfast
Stayed in September 2024
Reviewed: September 22, 2024
Christina
United StatesThere was a slight strange smell in the elevators. Couldn’t figure it out
The amenities were fabulous and the extra little things that they provided, like the first washing machining load for free, was over and beyond
Stayed in September 2024
Reviewed: September 20, 2024
Elza
JapanI had an excellent stay at Beppu Hatto Onyado Nono Beppu. The room was clean, beautifully designed, and very comfortable. I especially enjoyed the private onsen, which was a relaxing highlight of my stay. The tatami floors throughout the property added a unique and authentic Japanese touch. There were also so many great free amenities, like ramen at night, free coffee and matcha, as well as probiotic drinks and ice pops, which were a nice bonus. The staff were very accommodating and made me feel welcome throughout my stay. I would highly recommend this property to anyone looking for a relaxing and enjoyable experience in Beppu.
Stayed in September 2024
Reviewed: September 7, 2024
Yewchin
SingaporeService staff could be more friendly .
Excellent onsen facilities
Stayed in August 2024
Reviewed: August 28, 2024
Alex
CanadaN/A
Everything , location excellent, onsen excellent
Stayed in August 2024
Reviewed: August 27, 2024
Alex
CanadaKyoto one Breakfast is better than beppu location.
The brand hotel never make me disappointed. I will stay again when I back to Beppu
Stayed in August 2024
Reviewed: August 17, 2024
John
United StatesIt’s very popular hotel among tourists, but the staff is super efficient, so everything runs smoothly.
Great location Clean and comfortable rooms Wonderful onsen (and outdoor bath)
Stayed in August 2024
Reviewed: August 15, 2024
Crystal
JapanThe parking was difficult to find and access. Ended up using nearby parking as it was easier access and cheaper.
I appreciated that the separated bath rooms with open air did not require any reservations. The free icecream and mango pudding were also a very pleasant surprise. The decor was very nice and everything was very clean.
Stayed in August 2024
Reviewed: August 4, 2024
Thomas
Germanythere was a Cacoroche in one of the bath. but I didn’t tell staff so i maybe should not complain.
as most other reviews say, it’s basically perfect.
Stayed in July 2024
Reviewed: July 27, 2024
Hak
Hong KongMay not sleep well due to the environment
Clean and different Onsen, but the smell of environment like bamboo may not adapt when sleeping.
Stayed in July 2024
Reviewed: July 10, 2024
Adele
SingaporeMany onsens to choose from. Room is spacious and clean. Fantastic stay!
Stayed in May 2024
Reviewed: July 3, 2024
Eshrak
United Arab EmiratesEverything was good, but i hoped they had a vegetable noodle option for muslim travellers.
Free ice cream, 1 min away from station, walking freely around the hotel without shoes on , friendly staff,, free noodle at night
Stayed in June 2024
Reviewed: June 24, 2024
Shinohara
BangladeshThere are too many foreign tourists and they don't read the signs to use the public baths. Japanese are the minority of guests and don't feel comfortable due to foreign manners.
The breakfast was amazing. Definitely I will try again if I use it again. The service and quality were amazing and reasonable. It is better than other hotels around the beppu station.
Stayed in June 2024
Reviewed: June 20, 2024
Celestine
SingaporeYou'll have to be quick to get a spot in one of the private onsen rooms, there's almost no chance no grab one during peak hours. The public baths get extremely crowded during those hours as well.
Simply fantastic, we had a wonderful time here. Room was clean and large, and breakfast was delicious with a wide variety of Japanese cuisine. Location was great, barely a 5 minute walk from Beppu station. Amenities are very guest-friendly, and you can even check the availability of the private onsen baths with their television. A comfortable and modernized stay.
Stayed in May 2024
Reviewed: June 18, 2024
Rheds
SingaporeNothing.
The hotsprings and the room are really nice. The staff is fluent in english. Would definitely recommend. Tattoo friendly as they have private hotsprings. Do take note that there are wait times for the private ones.
Stayed in May 2024
Reviewed: June 15, 2024
Roy
United KingdomThe room itself was a little small which is not unusual in Japan, but I thought that maybe our appearance led them to give us one of the not so good rooms in the hotel. However, it is an excellent hotel
Beppu is a large town so the location right next to the railway station and bus terminus is excellent. It is also on a lively street with bars and restaurants nearby. Most of the Onsen are a short bus ride or drive away. I really enjoyed the Japanese styling and tradition of the hotel. It is the first hotel I have ever stayed at where they make you clean the wheels of your luggage before entering. it is exceptionally clean. The rooftop onsen are a nice touch. Free coffee and ice creams are also available for everyone. I would book it in a heartbeat over a western branded hotel chain.
Stayed in May 2024
Reviewed: June 12, 2024
Darunee
ThailandNo.
Hotel is very cozy, clean , comfortable and good amenities. Onsen are available in private room and public. Hotel has free ice cream or yakult after onsen and free noodle serve at night
Stayed in June 2024
Reviewed: June 10, 2024
Joanne
SingaporeNothing
Very clean & provides very thoughtful amenities.
Stayed in June 2024
Reviewed: June 9, 2024
Gary
AustraliaBreakfast options were limited. Okay if you like eastern style breakfast. Rooftop bath was nice but atmosphere was spoilt by some guests who don't get the onsen culture. Felt more like a water theme park than a relaxation area.
Close to the station, room was clean and comfortable.
Stayed in June 2024
Reviewed: June 4, 2024
Nancy
SingaporeNo extra pillow provided.
Staff were friendly and helpful. Freshly brewed coffee and water are available at the reception area. Very tidy and neat hotel. Super location. Good breakfast spread.
Stayed in May 2024
Reviewed: May 30, 2024
Elizabeth
ThailandNothing.
Everything about this hotel from start to finish was wonderful. I arrived right at 3pm for check-in. The staff was welcoming. I put my shoes in the shoe locker and walked on tatami mats throughout the hotel in the Japanese socks they provided. My room was absolutely spotless, well-equipped with standard Japanese hotel room items and included a towel rack which was helpful after going to the onsens and it also had a great view. I put on my loungewear and headed to the onsens. Both group and 7 private onsens were varied with open-air and white water and different sizes. A few massage chairs were also available and free snacks were provided throughout the day. The location of this hotel is perfect. It's a two-minute walk from Beppu train station. There were plenty of cute restaurants, shops, bars, convenience stores and even a movie theatre in the immediate area. My bed was comfortable and the room was quiet. The next morning was an incredible breakfast buffet. There was an unbelievable variety it was delicious. The hotel appears to be new. I would highly recommend anyone to stay here if you are coming to Beppu. Location, cleanliness, delicious food, lovely onsens, and comfortable bed. Everything was fabulous. I would gladly stay there again.
Stayed in May 2024
Reviewed: May 29, 2024
Butsaree
ThailandNothing
Everything
Stayed in May 2024
Reviewed: May 25, 2024
Kwoksing
AustraliaEverything was great 👍very friendly staff, breakfast was good
Stayed in May 2024
Reviewed: May 24, 2024
Carolyn
CanadaGreat location steps from Beppu Station JR and close to many restos and shopping. Waterfront was a 5 min walk. The inhouse onsens were the highlight - outdoor and indoor AND private onsens for use. I didn't even use the shower in my room at all. Free washing. Loved the tatami all over the hotel. Staff was super friendly.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content