377-1711 Gunma, Kusatsu, Kusatsu-machi 570-1, Japan
#4 of 6 B&Bs and Inns in Kusatsu
Guests' ChoiceBased on 152 hotel reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
9.3
Value for money
9.1
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2025
Thijs
New ZealandThe host was super friendly - immediately gave a super welcoming vibe. I’d go back in a heartbeat.
Stayed in March 2025
Reviewed: 2 March 2025
Nishijima
JapanNothing
I liked the location and the staff told me about the town and some good restaurants.
Stayed in March 2025
Reviewed: 25 February 2025
Tasi
AustraliaOwner was very welcoming and very friendly! Great value room for the money we spent as a group of 4, good location, place had a cool style and nice vibe, and had a kosatsu table
Stayed in February 2025
Reviewed: 13 January 2025
Patel
JapanThere was no toothbrush or towels, and the shower room lacked a lock, making it inconvenient for females.
The staff is very friendly.
Stayed in January 2025
Reviewed: 10 January 2025
Laraine
United StatesNo luggage storage before checking in
Cleanliness, Value and location
Stayed in January 2025
Reviewed: 10 January 2025
Cecilia
AustraliaThere are no amenities, so you have to bring your own towels, toothbrushes, etc. It would have been good if they had made this clear beforehand, but it wasn't a huge issue as you can buy them at nearby convenience stores.
I liked the staff - the manager/owner was very friendly and welcoming. The futon was also very comfortable and I slept very well.
Stayed in January 2025
Reviewed: 6 January 2025
Rmsu
SingaporeNo options of towels (or have any available for sale)
Knowledgeable inn keeper with good recommendations.
Stayed in January 2025
Reviewed: 3 January 2025
Eliza
JapanI wish there were curtains or something separating each bed as there was no privacy in the dormitory
The staff were very welcoming and the bed was comfortable
Stayed in January 2025
Reviewed: 31 December 2024
Dania
JapanIt’s a bit uphill to reach the location.
Super friendly host, the location is within 5 mins walking distance to Yubatake, facility is complete and comfortable.
Stayed in December 2024
Reviewed: 2 December 2024
Gabrielle
BrazilI booked the hostel very last minute, so it was my fault not having checked the details properly, but you cannot leave your luggage at the hostel beforehand. I didn't know that, so I went all the way to the hostel up the hill with all my heavy luggage just to turn back to the station to leave my bags in the locker, and then having to pick it up and bring it again to the hostel once the check in started. Also, the bunker beds have no curtains or anything to give a little bit of privacy or protection from the light. I have zero problems with mixed dorms, but not having a curtain in this case was a bit bothersome. I'm not a super picky person so none of those things were major issues, but it's something to consider while booking it.
The place was clean and well kept, the beds were comfortable, and the staff was super helpful and had great tips of where to go and what to eat. For an overnight stay, it was good, especially for the price paid. Thank you!
Stayed in November 2024
Reviewed: 21 November 2024
Susan
United StatesClean, comfortable, lovely host
Stayed in November 2024
Reviewed: 19 November 2024
Nadin
ItalyNo private/free parking
Great location, the room was clean and the host very friendly
Stayed in October 2024
Reviewed: 29 October 2024
Zied
United KingdomNothing, all good
Good location and the owner is perfect, very friendly he will do everything to ensure you have a good time. He gives lot of addresses for food and always free a conversation
Stayed in October 2024
Reviewed: 28 October 2024
Abbiegail
Philippinesit's not really something that I didn't like or a bad thing but more of something that would help to know. The staff tells you right away so expectations were set that there's no ammenities like towels, disposable toothbrush, etc but there are hairdryers, showers, soaps, shampoos and conditioner available. also you will need to put the covers on your bedding which I kinda liked since it was a cute experience. Overall it was a fantastic stay.
it was nice and comfy. we booked the quad room but ended up getting the whole room to ourselves! the kotatsu was really nice and the staff was all friendly. they gave some great recommendations on where to eat and which onsens to check out.They're very nice and would chat with you if you stay at the lobby. it's located close to some of the main attractions but distanced enough that it's quite peaceful and away from the crowds. Although we didn't bring much luggage there was still ample storage space in our room. There's also lockers there but no locks (I'm not sure if the front desk would lend any since we didn't bother asking as we had the room to ourselves). We quite liked our stay there so we might book it again when we go back to Kusatsu!
Stayed in October 2024
Reviewed: 30 September 2024
Huang-da
JapanNot much I can think of.
Very friendly staff with good tips around the facilities in kusatsu. Comfortable stay which was a short 5 minutes away from the main area. Nice authentic Japanese guesthouse stay with tatami mat room, futons and such. Great value as well.
Stayed in September 2024
Reviewed: 22 August 2024
Bradley
United StatesN/A
Very helpful and kind staff, gave great recommendations for local Onsens. Room was very nice, had the feel of a Ryokan without the steep price.
Stayed in August 2024
Reviewed: 17 August 2024
Philip
JapanGreat shower/bath room decorated with real stone. Try it at least once between all the onsens!
Stayed in August 2024
Reviewed: 18 July 2024
Honelyn
JapanThere is no parking available. We can hear noises when other guests pass by our room, including loud footsteps. Additionally, we chose not to use the shower room because it is small and the bathtub appears dirty.
The location is close to the tourist spots
Stayed in July 2024
Reviewed: 13 June 2024
Sow
JapanThe host is very nice! It’s friendly for foreigners to stay! And it’s very near to Yubatake!
Stayed in June 2024
Reviewed: 2 June 2024
Nazareta
United StatesVery accomodating staff, love the value for money. Inwent for a short stay but wouldve extended if given the chance!
Stayed in June 2024
Reviewed: 22 May 2024
Tommaso
ItalyGood vibes with mao !
Stayed in May 2024
Reviewed: 25 March 2024
Wing
Hong KongWish the place could offer car pick up or other help since we got stuck in the snow storm
Location was less than 10 mins walk to the main centre unless there's heavy snow
Stayed in March 2024
Reviewed: 17 March 2024
Shui
Hong KongCosy guesthouse close to city centre, clean and tidy, a room with a view , birds singing in the morning, affordable accommodation for budget travellers
Stayed in March 2024
Reviewed: 13 March 2024
Mike
CanadaWe came in a rental car and it was very hard to determine the parking options. This must happen all the time and they should be prepared for the question.
We had a private room for 3. Everything was fine. Not out-of-this world, but fine.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content