Nothing

Right at the station. There is nothing we didn’t like.

Stayed in March 2025

There were a few amenities.

The location was great and there is a convenience store nearby and Kobe Station is nearby as well.

Stayed in March 2025

there was no separate tap for filling jugs, had to go to the ground floor to fill up. Also amenities on the ground floor to

place was warm

Stayed in February 2025

The room is a little bit small.

The hotel is not that old, it can be considered sustainable because it provided self served amenities. The location is very good very convenient to reach to shopping mall and the Harborland, it is also very closed to the JR Station.

Stayed in February 2025

My room did not come with breakfast. Breakfast is JPY2200 for each person. I did not check the food variety so I could not comment.

Location was just 100m from Kobe JR station. Super convenient. There are good amenities provided and the room is of good size. Would stay at this hotel for my next visit.

Stayed in January 2025

No fruits on breakfast buffet

Good location

Stayed in January 2025

Washing machine was good but the dryer was not powerful enough, need to dry at least 2 rounds.

Location is good and room is big.

Stayed in November 2024

We were familiar with the location so it suited us to know the area already. The room was great, beds comfortable and fabulous bathroom.

Stayed in October 2024

The rooms is a little small, but it’s normal in Japan

Location, very close Kobe station and shops restaurants

Stayed in November 2024

Beds were a bit firm.

Easy check in. Staff were friendly and helpful. Very convenient to train station, restaurants and shops. Staff helped me to forward my luggage. Breakfast was exceptional.

Stayed in November 2024

Laundry is not the best. No soap allowed (it is automatically added - too little). And the dryer takes too long.

Instead of the 40 m2 room we booked, we got two rooms. No problem at all, so we had two bathrooms. The staff is super friendly. We did not try the breakfast. The laundry is not recommendable, especially the dryer that takes about 4 hours to dry the clothes. Overall near the train station and the market is on the corner. 10 min from the port.

Stayed in October 2024

Decor a bit tired, hallway carpets stained, dim lighting in room. Thick quilt on bed so sweltered in the night unless we ran the air con on high.

A more spacious room than usual for Japan, lots of nice toiletries provided, very comfortable beds and a very short walk from Kobe station.

Stayed in October 2024

Room is not sound-proof, can hear the trains going by each time, wall in the corner of room is dusty

well-staffed to help when required, usually 3 staff at the same time, good location, 3 mins walk from Kobe station, value for money about SGD 95 per night, large TV but limited channels all Japanese

Stayed in October 2024

So close to Kobe station, 5 min walk to harborland, highly recommend

Stayed in September 2024

It is not really the fault of the hotel but there was a group of high school aged students staying that were noisy(running, screaming, knocking on doors)

It was very close to Kobe station as well other important landmarks, and restaurants

Stayed in August 2024

NIL

The hotel is very close to Kobe Station and Bus Station, it is convenient walking around and with good restaurants nearby.

Stayed in July 2024

There is someone knocking the door at 3am in the morning. It was uncomfortable and ruined my sleep. I heard also noises on the next room, I was thinking if they are cleaning room.

close to station and very accessible

Stayed in August 2024

Location is so good

Stayed in July 2024

This hotel in the center of Kobe was located in front of JR Kobe Station. It was convenient to have Harbor Place, waterfront, subway, bus hub, taxi stand, grocery stores, several convenience stores, Japanese restaurants, and a shopping arcade nearby. Underground, I could walk to the shopping mall at Harbor Place, which has a movie theater and many high-end stores, and enjoy waterfront dining, restaurant cruises, and stunning views of Kobe harbor and its port just below the Ferris wheel at Kobe Port. The nightly stroll around the harbor was fantastic.

Stayed in July 2024

Location is good very close to train station Staff very friendly and helpful Easy check-in and checkout

Stayed in July 2024

Beautiful breakfast and the location of the hotel is super convenient

Stayed in July 2024

The aircon was right over the bed and it kept cutting in and out all night long, so we were either hot or freezing. We booked connecting rooms for the kids, they were next to each other but not connecting.

Nice and clean, comfy beds. Check in people were nice.

Stayed in May 2024

(Several of these things have been mentioned by previous reviewers.) The decor was dark and dated. The window was difficult to open, and our view was of a very close wall--no sunlight. One of the beds was pushed up against the wall so that the curtain was hard to deal with. The air conditioner/fan was aimed down so that we could feel it when we slept. But, despite all of this, it was a good stay!

We stayed here comfortably for almost a week, despite a few things that could be improved. As other reviewers have mentioned, it is very close to the train station and its eateries and supermarkets. Our room was spacious, and the sofa was nice to have. The staff were very kind, and a couple of them were English speaking. The breakfast was an excellent variety of Japanese specialties. The beauty products provided were quite luxurious. The window opened.

Stayed in June 2024

None

All new properties are fully functional.

Stayed in June 2024