Nothing!

Small but awesome ryokan with awesome staff! Main staff was able to speak very good English, and was very accommodating with requests, as much as possible. Really recommended to stay!

Stayed in January 2025

It was a littly chilly in the area where we ate food but it wasn't too bad.

Great vibe, friendly staff, amazing food. The room had a very traditional Japanese style and was quite comfy. The meals were great (both in taste and portions). Also quite close to the ropeway.

Stayed in December 2024

Friendly staff and relaxing comfortable room. Onsen was fantastic.

Stayed in December 2024

Very nice welcoming

Stayed in November 2024

Nothing

I like everything about the place 🙂

Stayed in November 2024

Nothing!

We had a peaceful and comfortable stay at Hakuunso. The traditional rooms were well-maintained, and the lady hostess was very sweet and accommodating. The outdoor onsens were also very beautiful. Would recommend!

Stayed in November 2024

The location was next to a road with nothing really around.

Great private onsen, very friendly staff, good atmosphere. Easy to get there with bus from Takayama.

Stayed in October 2024

Everything

Stayed in October 2024

Does not apply. Everything was as it should have been.

Beautiful place with amazing hot springs (for private use). Perfect for a relaxing stay, rooms were very comfortable and service was excellent! Tao (hope I’m spelling that right) was very sweet and attentive. We also had dinner and breakfast and food was delicious and very reasonably priced. Would definitely recommend this place! 👍

Stayed in October 2024

The place was beautiful, clean, comfortable, good food and the staff were very friendly. The outdoor private Onsens were just amazing

Stayed in October 2024

Delightful staff, delicious dinner of Hida beef & happy to have the option of western breakfast. Private onsen was a great experience. Location is a short drive to the Shin Hokada Ropeway.

Stayed in October 2024

This place is absolutely enchanting. If you're looking for an authentic mountain onsen ryokan experience, this is it in every detail.

Stayed in July 2024

There was nothing that we didn't like about our stay.

A little oasis in this beautiful valley. We enjoyed our short stay of one night. The onsen facilities are private and very pretty.Perfect to rest our bodies. We enjoyed spotting wildlife on a walk close by. The dinner was one of the best ones we had during our stay in Japan, delicious. The host was very kind and let us store our bags upon early arrival.

Stayed in May 2024

A bit expensive but it is usual price of ryokan.

Nice and polite staff. They are very helpful. Nice compact hotel with private onsens, two outdoor and two indoor. But the outdoor one you can see a house so we go for indoor one. 6-7 parking lots are available in front of the hotel. Good for the ones who drive. One more thing, staff is very active in chat and response us so fast.

Stayed in November 2023

Onsen not perfect. Too many insect at all.

staff are very polite and helpful. Food are really good.

Stayed in November 2023

Minor repairs or upgrades can be done on the ensuite but still very functional

Authentic Japanese ryokan that offers private onsen for people with tattoo. Clean and very peaceful.

Stayed in October 2023

Saw a few Japanese hornets outside! To be expected though.

Lovely authentic experience! Hot springs were lovely and staff very helpful!

Stayed in October 2023

It’s not a complaint, but it is a bit remote. So if you plan to do things in a city nearby, keep an eye on the bus schedule

The onsen was amazing with a few options if you wanted something outside or indoors. The hostess was extremely helpful and friendly, and cooked great meals. The decor is fantastic and was everything I had hoped for when coming to Japan.

Stayed in October 2023

Very nice ryokan with 4 private onsen (2 outside) and one shared onsen. Big beautiful rooms and private dining areas. Everything you might need for bathing is provided. Lovely, helpful hostess who speaks great English. She was waiting for me at the bus stop , which is next to the house. She was flexible with me changing times for breakfast and very helpful in general. Tastefull food that you can choose from a menu. 12 minute bus ride (every hour) to the Nishihotake Ropeway Station that gets you up the mountains, from where great views if the weather permits. From there it’s also possible to do a shorter or longer hike, I did the 2km, but rather steep climb to the Nishiho Hut. I walked back, but it’s also possible to hike 4km to Kamikochi and take a bus back. Recommend!

Stayed in August 2023

The hotel is located 30 min from Kamikochi bus stop, near a thermal water source. The hotel has 3 different onsen baths that you can reserve and are private, beautiful. We tried also the dinner and it was a well served Japanese style dinner with fish and vegetables. The owner is very kind and in case she is speaking English!

Stayed in July 2023

The private hot spring allows my tattooed husband to enjoy with me and my son at anytime we want. The staff prepared HALAL HIDA BEEF and HALAL BREAKFAST as we requested prior to our arrival. They also helped me to pay the luggage delivery from osaka as i didnt pay in previous hotel. I pay it upon arrival.

Stayed in July 2023

A bit far from kamikochi

Calm, clean, onsen available to tatooed person, host very kind and helpfull

Stayed in June 2023

maybe that for breakfast they didn’t have a lot of options but that’s because I am from Mexico and we have lots of breakfast options

I love the kindness of the staff ! they treated me like a princess! ans the private hot spring! wooow

Stayed in May 2023

Great location, lovely host, and amazing onsen! Highly recommend.

Stayed in May 2023