Super friendly and the view from the terrace is great. I got a full rundown on where to go in Suwa and was well prepared for the few hours I had exploring the vicinity.

Stayed in July 2024

The staff is kind. The bathroom is clean; Wi-Fi is suitable for connection and use.

Stayed in November 2023

The check-in time is a little bit late (4:00pm) while he check-out time is too early (9:00am). As the hostel does not provide luggages keeping service, I may have to pick all of my family luggages down hill and find a place to store if I want to stay one more afternoon in Suwa. It would be more customer-considerate to revise the check-in and check-out time to 3:00pm and 11:00am respectively. Or at least providing luggage keeping service to customers.

The tidiness of the hostel as well as the hospitality of the hostel owner.

Stayed in August 2023

The bed is rock hard and the accommodation is up a hill, which is inconvenient if you have big and heavy bags

It’s a relatively good location - close to the train station and nice hotels/ bars - and the owner was very friendly

Stayed in July 2023

No towels provided for a shower and toilet door was very difficult to close.

The owner was lovely

Stayed in July 2023

Location is hard to find.

The staff is very friendly and place is traditional Japanese hostel. I loved the stay

Stayed in February 2023

There is no flexibility in timing. .

The owner was so friendly and caring to every customer. Great ambience like staying in a home and experiencing a piece of typical Japanese culture. The view is also cool and relaxing.

Stayed in June 2022

the walk up the hill to the property is pretty tough.

the price was affordable and the staff was very friendly. it wasn’t too far from the station. the sheets and bedding were clean and fresh and I got plenty of sleep

Stayed in May 2022

Toilets weren't clean with piss on it when I arrived while I was the only guest and I had to clean it. Lots of hair in the showers and room. I don't understand why but even with the AC on the box was so cold and didn't warm at all. Lucky enough I got a blanket and could sleep. Overall it was not that bad just way to expensive. You expect more for this range of price.

The host is welcoming. The accommodation is really near to kami-suwa station, less than 10 min by foot. And the view from the accommodation is wonderful.

Stayed in March 2025

Nothing remarkable.

The owner is incredibly kind and it was the most comfortable bed I used in Japan

Stayed in January 2025

Location is about a 10 minute walk from the closest station but is located on a steep hill with several flights of stair. Bed was hard and difficult to sleep in.

Prime location for visiting Lake Suwa, pricing for the location was not bad either.

Stayed in August 2024

The house rule of not being able to stay during the day is completely stupid!! We paid so much for this accomodation and then we get kicked out of the place every morning. That was very annoying. From 9-16h you can't enter, not even to pick up something of your stuff or have a little rest. Also the showed you're just allowed to use until 8 o clock. S in my holiday i had to set an alarm to be able to shower. Staff is kind but very inflexible with these rules. And they speak very little English. The space is very small. The triple room was almost worse than the dormitory because you kind of have to step over the person sleeping on the ground and there's very little space for luggage.

The location of the inn was good for what we wanted to do in suwa if you don't mind climbing up the stairs. There's a small terrace with a beautiful view.

Stayed in August 2024

By far the worst experience ever. You can't stay in the house from 9:00 to 16:00. What a ridiculous rule is this?! You have to check in before 19:00. No towels, no toothbrushes, no cups. Showering is practically impossible if you don't bring your own towels. Loud talking in the early morning. The owner opened my room door without permission.

Stayed in September 2023

Checkin/checkout time is not friendly to the travelers

The host are very friendly, the view is amazing. Really enjoy the stay!

Stayed in August 2023

The room was not clean. There was dust in the corners and the blinds which we had to touch to close the window (which the owner had left open) were filthy. The room was tiny and it was just two thin futon mattresses on the floor but nothing else. We knew it was futons but it was so basic. It was also so expensive for what we got (we travelled Japan for a month and this was the worst place we stayed yet one of the most expensive. We stayed in places with onsens and with swimming pools for the same price as this! The woman was quite controlling about stipulating times that we should be in and out. She said we had to check-out by 9am. This was fine on the actual check-out day as I would expect to have a check-out time. But I do not expect a check-out time for the day before, when we are not even checking out. On this day, we were filling up our water bottles and getting ready to go out for the day. We left for our day out about 9:15am but she charged us 600 Yen for "late check-out".

The location (once you have climbed the horrendous stairs) is good as it is close to Lake Suwa and the town. The woman had lots of information to give us about Kami-Suwa, such as a restaurant that we liked and information about the fireworks.

Stayed in August 2023

there`s a rule about charging extra for checking in after 19pm. since the check-in time is from 16pm-19pm, this almost feels like extorsion. even though it is summer and the house is close to nature, there were too many insects inside. m wife found a worm on her bed lining and we saw a couple big flyes on the kitchen. some facilities were old and almost non-functional, for example the kitchen is very small and has no space to actually cook. only a small fridge, toaster and microwave available. if i had a longer stay, that would have been a big problem for me. room was extremely hot in the middle of the night. lastly, another rule is that everyone has to go to bed at 23pm. i think it makes some sense due to the lack of staff and poor sound proof on the house, but the reality was that i woke up after midnight with a lot of noises going on (alerts from the air conditioner, some kind of maintenance or cleaning going on another room, heavy steps).

room layout is interesting. apparently, it is an old house with some modern touches. it was only guest house available on the date of my trip.

Stayed in August 2023

Although it was no problem for me, reaching the hostel requires to follow a path with stairs for a bit.

The location was very nice and quiet, and the views of Suwa lake spectacular. The sleeping boxes were quite spacious, and their privacy was good. On the other hand, I can't thank enough the owner for their kindness and help. The owner even told me about a firefly event and helped me see it. I am very happy I stayed there, and hope I have another chance to go in the future.

Stayed in June 2023

I guess I didn't realize when I booked that this place was up a bunch of stairs so just keep that in mind when you book. This wasn't my issue about the place though. The moment we arrived, no one was there to help us check in. We had to call out for her and I think eventually found a bell to ring. This woman comes over to us in a frenzy apologizing for the wait. As soon as she sees our suitcases she says "this isn't a hotel". I'm sorry but I never asked you if you were. I just happened to be travelling with a suitcase. We check in, she puts bags on the floor for our luggage to protect the tatami mats which is completely understandable. All is good. I probably had one of my worst nights of sleep here because the futons were so thin that I might as well have slept directly on the floor. I've slept on many futons in Japan on past and present trips but this was by far the worst one. Then the next morning, she doesn't even knock! She just opens our door at 6:50am acting like she was so sorry to bother us but that check out is at 9am. There are signs all over the guest house informing us what time check out is at so I don't see why you would barge into our room that early in the morning to let us know. Then my friend asks about a towel. "Not a hotel!!" Yes, understood but even all of the hostels and guest houses I've stayed at have towels for rent. Then she gives us hand towels and asks us for 300 yen. An absurd price for a towel that's not even a towel. Wether or not you are a hotel, I don't know too many people who travel with their own towel. Besides all of this, the entire building was freezing! Nothing was pleasant about our stay and I don't understand how everyone speaks highly of the host. We felt like we were being negatively judged and that she was breathing down our necks the entire time. Total micro managing. I could not wait to leave! Definitely not worth the price.

The only positive thing I can say about this place is that the view was nice. I'm not one to leave negative reviews but I just feel like I need to share my experience since it was probably one of my worst stays anywhere and people need the heads up.

Stayed in March 2023

Little cold in room during the night, but blankets keep you warm.

The kindness and goodness of the host

Stayed in March 2023

The kitchen is too small which is not even enough to accommodate more than 3 people.

The room is clean.

Stayed in August 2022

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Stayed in February 2025

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Stayed in October 2024

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Stayed in October 2024

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Stayed in June 2024