Couldn’t figure out any

Just few mins walk from train station, staff was helpful and nice, both dinner and breakfast were delicious

Stayed in February 2025

I didn’t like that I stayed for only one night. Suggest staying longer.

The entire experience was phenomenal. Check in, choosing the yukata, the room, the food, the private bath.

Stayed in March 2025

I wish I knew the best time to make a reservation for breakfast.

Everything was amazing! I loved the room and the dark blue walls went so well with the wood and tatami floor. It had everything we needed for a comfortable stay in kinosaki.

Stayed in February 2025

Great location and lovely facilities.

Stayed in December 2024

Stairs to climb if staying on level two or three. Signage is not very obvious so easy to miss the entrance.

Traditional feel stay in onsen town. Location is very near station. Onsen pass for access to another 5 public onsen.

Stayed in November 2024

Wonderful ryokan. Offered us beautiful youkata to wear around the town. Private bath was excellent and the having a property bed was so nice for someone from North America!

Stayed in November 2024

It’s located right next to the train station. The staff are very nice and accommodating.

Stayed in November 2024

Nothing. Far exceeded expectations.

Exceptional hospitality, clean and trim room and facilities.

Stayed in October 2024

Absolutely fantastic stay with the most welcoming and hospitable staff. Location is perfect, just a hop skip from the station and easy walk to the river. Room, amenities, private onsen, beautiful selection of yukatas to pick from, ryokan in itself - 10 out of 10! Not sure if it's publicly advertised but theres was a private photo room in the ryokan (found out about it on their website prior to trip. You're welcome!) and it's just a fun extra added perk to staying here! Last bit certainly not least - the staff! They go above and beyond to ensure you have the absolute best time. Their kindness and warm energy was felt with every encounter and I can't suggest this place enough for your stay! Loved it and was sad to leave

Stayed in September 2024

Amazing breakfast, it varied each day, very generous and delicious, a high point of my stay. The location was excellent easy distance to Public Baths, restaurants and attractions. It exceeded my expectations.

Stayed in June 2024

Gracious friendly staff who were patient with us. The location was perfect. The room was comfortable and quiet.

Stayed in July 2024

Nothing

We loved how big and central the room was in Kinosaki. The host would help us with our schedule for the evening, when we can visit the private onsen and when to best have dinner. Everything was perfect. If we had the money, we would stay another night.

Stayed in June 2024

Owner was very accommodating and used translation help when needed. Was great at recommending areas to visit. Food was excellent for both dinner and breakfast.

Stayed in June 2024

Convenient and clean and cozy ryokan.

Stayed in June 2024

The ceilings are low as you go up the stairs, be careful with your head.

Incredible multi-course meals for breakfast and dinner, the private onsen had me feeling renewed and refreshed, the staff were kind and helpful, I loved wearing the provided yukata and wooden sandals and walking around town. They give you a pass to the public bath houses so you don't have to pay to get into 7-8 other onsen. The room was comfortable, and the bathroom products provided were excellent.

Stayed in May 2024

location was great, owner and his wife and other staff were super friendly. Welcome drink was tasty, my sister a bottle of that as a gift to home. I will chose here if I would come again.

Stayed in April 2024

Amazing personal service. Amazing Dinner and breakfast with many courses. Japanese meals with fish and crab.

Stayed in April 2024

Kinosakionsen is a highly overrated place. With restaurant opening hours that don't match with its status. The Japanese style hotels (they aren't all ryokans) cater for visitors who like to dress up in kimono's to roam the streets; unpaid actors in kinosaki's sales pitch. So Hanakouji Sangei offers their guests kimono's that match their hefty room price (even though that is comparatively low). We joined the locals in not wearing the outdoor kimono's. Aesthetically the hotel is perfect. The room is spacious. It has a table (with leg heating for in winter) and two chairs and an excellent double bed with small pillows (which we prefer). The bamboo rolling curtains don't keep the daylight from waking us up around 6:30. (and it isn't summer yet). You can book the private onsen on the ground floor, so why parade to a public one (even though the hotel gives you a free ticket to an onsen of your choice on arrival)? If you want a ryokan experience without futons, but with all the other impractical humdrum, don't hesitate to book this place. I had my bit since 1977 and we just needed some place close to the station. Hectic Kyoto would have been the alternative.

Stayed in April 2024

No elevator so you must take luggage up stairs.

The rental yukatas and hantens were the most stylish and unique compared to what guests at other ryokans were wearing. Location is excellent, close to train station and main street and onsens. Staff gave us an onsen pass for the 7 onsens in town. We also got a private booking at the bath in house. Staff provided an orientation to town and also provided excellent hospitality, including amazing food service. Rooms were traditional and a little old but comfortable and the bathroom had a Toto.

Stayed in April 2024

Really lovely spot with kind staff. Included in our stay was a session in their private onsen and we were given yukata to wear. The location is perfect for exploring Kinosaki onsen, and easy to find. The room was pretty (there are no showers in the rooms due to the prevalence of onsen!) and the bed very comfortable. Would recommend!

Stayed in February 2024

Nothing really, it is a really good value for money. The room had a toilet but no shower room, but it is an onsen town, so you go around to get a bath at onsen. They also schedule an hour of private onsen in the hotel bath.

The room was big and clean. The location is also good. It was near to the train station, restaurants and shops.

Stayed in January 2024

It said it was a double bed, but it was just two single beds put together. It would be nice if the mattresses didn't slide apart because when sleeping with my wife, one of us was always falling in the middle between the two beds.

Even though we couldn't get a reservation for the hotel's dinner or breakfast, the staff kindly gave advice for other nearby options. All of the staff were super kind and bilingual. Also the use of the umbrellas, geta and yukata, bags for our bath stuff and the pass for the baths helped to offset the price of the room.

Stayed in February 2024

No

Before commenting first I must apologize for the guest on the night of January 30th. Because my middle school daughter, who is in the rebellious stage, had a quarrel with her mother about a trivial matter at nearly nine o'clock that night, and her voice was loud and affected other guests. I am very sorry. I have stayed in no less than thirty hotels and hotels in Japan, and I think this hotel demonstrates the perfect balance of the three. The first balance is to combine Japanese tradition and modernity. While taking into account modern conveniences, it also shows the meticulousness of traditional Japanese culture. Exquisite Japanese antique decorations can be seen everywhere, giving people the illusion of being in Japan while integrating modern The amenities are well placed. The second one is the perfect balance between privacy and openness. There are seven public baths with different characteristics. However, for foreigners who are not used to bathing in public baths, the hotel also provides private reservation bathing venues, which can be used by foreigners who do not like to go to public baths. For us, we can also enjoy the wonderful experience of local hot springs. The third beautiful balance is the transportation experience. It is very close to the station and takes less than three minutes to walk, which is very convenient for foreigners. There are buses nearby that can go to unique scenic spots, and you can go to various nearby scenic spots in a short time.Finally, this hotel is more affordable than local hot spring hotels. I think it is a great value for money. The above is my true feeling. It is really great. If you want to experience a great value for money trip, I recommend you to stay in this hotel.

Stayed in January 2024

Strange rule: required to check in between 3-5pm only. Just 2 hours out of 24 hours to check in?This is absurd. Absolutely not reasonable as this is actually a remote area that is not easy to find especially for foreigner They “threatened” that they won’t wait after 6pm and our reservation will be regarded as CANCELLED if we can’t arrive within their required check in time range I’ve informed them that I might not able to arrive within their range but they keep ignoring my messages - although actually I was still managed to check in smoothly after 6pm but it wasn’t fun at all! I almost thought that I am going to sleep on the streets with no onsen opened to me

Lovely and big room Very clean and tidy up Wonderful private onsen (hot spring) place!

Stayed in December 2023