Amazing experience, made the whole town even better being in the center of town and right next to the river. Also wonderful to access a private onsen in the hotel, and getting a traditional Japanese breakfast. Staff was awesome, helpful with my many questions about public onsen, also very hardworking to make experience great. Doing everything right!

Stayed in April 2025

The booking wasn’t very clear about what to expect as far as showers are concerned. The room did not have a shower. You had to book a private 90 minute sauna in order to take a shower which cost 5000 yen and was booked until so late that we didn’t want to shower anymore. It is only open for guests with no reservations in the morning; which was when we were visiting the nearby onsens. So, we didn’t use a shower at the hotel.

The location is amazing. The rooms were extremely comfortable with great views. Breakfast exceeded our expectations. Best breakfast we’ve had in the 2 weeks in Japan so far. The staff were helpful with making dinner reservations and accommodating our travel needs.

Stayed in April 2025

The location is very convenient and I really enjoyed the view of the river and willow trees from our room. The athmosphere in the hotel is tranquil and calming, and the staff were extremely kind and helpful. Thank you very much for a wonderful stay!

Stayed in April 2025

Beautiful facility, wonderful staff, delicious traditional Japanese breakfast, so happy with the quality.

Stayed in April 2025

Private onzen cost a bit high.

Recent renovations, look likes brand new.

Stayed in March 2025

We visited during very cold days and if we open the windows shades cold air gets in the room. We wished there would be better insulation. Better light blockers would be great too, it was very bright at night

Property wad perfectly located and amenities were great. We enjoyed the sauna and private bath!

Stayed in February 2025

just a gorgeous ryokan. so new and exquisitely crafted. a perfect stay in kinosakionsen! The breakfast was also so delicious~

Stayed in January 2025

The yukata provided may not be suitable for winter.

Nice room and breakfast.

Stayed in February 2025

Amazing location, beatiful hotel, delicious breakfast. Amazing onsen. They were also flexible on dropping our bags before check in. I have only good things to say!

Stayed in November 2024

If you want to use the in-house-bath in the evening you have to pay an extra fee….considering what you already pay for the room, I find this ridiculous. Besides, one of the in total six onsens in Kinosaki is literally next door…..just as easy to go there.

The hotel is very centrally located…the onsens, shops and restaurants are all in walking distance. Breakfast was excellent. The hotel/rooms must have been recently renovated….everything looked and even smelled new….all very stylish.

Stayed in January 2025

Our stay at Akaishiya Ryokan was truly the highlight of our month-long honeymoon in Japan. From the moment we arrived—amid heavy snowfall and quite late due to the lack of direct trains to Kinosaki Onsen—we were met with unparalleled hospitality. The ryokan’s location is ideal, just a short 5-minute walk from Kinosaki Onsen Station, making it incredibly convenient even in the snow. Upon arrival, the reception team went above and beyond to ensure our comfort. Despite the late hour, the receptionist promptly replied to our inquiries during transit and stayed up late to personally check us in—a level of service you rarely find elsewhere, especially in Japan, where many stays have fixed reception hours. Our room was stunning, offering a serene view of the river that was even more magical in the snow. The atmosphere was cozy, clean, and well-appointed with all the amenities we needed for a relaxing stay. Breakfast at Akaishiya was absolutely delicious and thoughtfully prepared. Each morning, we were treated to a delightful spread of traditional Japanese dishes, beautifully presented and bursting with flavor. It was the perfect way to start our day of exploring the town’s famous onsen. The ryokan’s attention to detail made our stay even more comfortable. They provided yukatas, boots, and umbrellas for us to use while going around town, which was incredibly helpful given the heavy snow. It allowed us to enjoy the charm of Kinosaki Onsen without any inconvenience. What truly set Akaishiya apart was the exceptional service. The receptionist, in particular, deserves special recognition. Not only did he assist us during check-in and throughout our stay, but he also went out of his way to help with our luggage transport. Since the ryokan didn’t arrange it, he personally went with us, helped bring our bags to Family Mart, and helped process the transport. This level of care and dedication is something we’ll never forget.

Stayed in January 2025

Great Location! Super friendly staff and tasty breakfast. Also loved the private onsen. Definitely worth checking out early am when it’s public or reserving it. Steam room, big cold pool and hot spring. Breakfast was also very good!

Stayed in December 2024

Excellent location, next to a local Ryokan and opposite a konbini. Great kaiseki breakfast

Stayed in November 2024

No shower in the hotel room and no Kaiseiki meal. I wish they open the private Onsen at night as well like from 9 pm - 12 am.

Excellent location. Newly built. Great Onsen. Sweet staff but not much English. Lovely dining area. Beautiful selection of Yukatas and all new.

Stayed in November 2024

The only thing was that there was a bit of noise, since my room was right above the Main Street. The windows didn’t do much for the noise and the weather got really bad at night too so I heard some of that. Not a big issue for me really and not something that could be helped anyway!

The design of the ryokan was gorgeous, mostly traditional but very sleek. The staff were extremely helpful with all questions, plus I was given written instructions on how to wear my provided yukata, book the private bath, and generally about my stay. A couple of maps were provided as well. Breakfast was provided and I actually couldn’t eat all of it! It was so generous and very very tasty. The lady in the dining area was friendly and welcoming too. My room was spacious and comfortable and came with a selection of yukata sizes and obi. I had a great view of the Main Street as well.

Stayed in December 2024

Price

Location, staff, clean, helpfull.

Stayed in December 2024

Very nice

Stayed in November 2024

It would be perfect if they have dinner service. But there are lots of restaurants around so it's no big deal.

The location is top notch. Only 5 mins walk from station and just right by the river. Staffs are very friendly. Room is bigger than we expected and super clean. Also, the view from our window is spectacular.

Stayed in November 2024

Our stay was exceptional, the hotel is absolutely immaculate and beautifully decorated. The location is perfect, close to the train station in the centre of Kinosaki and great location to visit all of the onsen. Our favourite hotel during our stay in Japan, wish we could’ve stayed longer!!

Stayed in October 2024

I wish the spa areas were free just a little longer past 10am.

The location was spot on. It was such a relaxing experience from beginning to end. They were so considerate of me being pescatarian. The hotel was nice with new amenities, smelled fresh, and was peaceful. I was very pleased with my stay especially after the hustle and bustle of the cities.

Stayed in October 2024

New facilities Great stuff Good location

Stayed in September 2024

The staff were very friendly and welcoming, the whole Ryokan was beautiful inside and out. The rooms were really well sized too and the beds were very comfy. The breakfast was a very tasty traditional Japanese breakfast which kept us filled for most of the day.

Stayed in August 2024

Excellent attention to detail from the moment we arrived. Helpful guidance around the onsen’s rules for non-Japanese speakers. Peaceful atmosphere; the place does have a private Onsen and great staff and food. Surpassed our expectations.

Stayed in August 2024

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Stayed in March 2025