Great gig. Really friendly and helpful.

Stayed in April 2025

I enjoyed my time resting in the living room a lot! It’s cozy and warm. People had meals, chatted with each other, or just relaxed on their own here. The host creates a wonderful atmosphere! I slept well and got fully rest! I would love to come back again. Highly recommended!

Stayed in April 2025

Very good location, 5 min walk to JR station and 2 min to the nearest onsen. Staffs are very nice and helpful. Definitely will stay again if available.

Stayed in March 2025

The dorm room curtains only go half way and the lights are really bright for the top bunk. The private room was a bit cold even with the heater.

Location was very good, close and direct walk to Yuzawa Station East where all the ski resort shuttle buses are. The showers are clean and good water pressure.

Stayed in February 2025

What I’d like to see improved further is the cleanliness of the futon (mattress) and blankets. I completely understand that guests staying here have different standards when it comes to cleanliness, which makes maintaining hygiene a crucial aspect. However, ensuring continuous and detailed cleanliness is an even more challenging task. In the room I stayed in this time, I found a dried blood stain (likely from a menstrual period) on the futon. I’m aware that the cleaning has been done, but seeing a visible stain still left a sense of discomfort. I would suggest that Sansan Yuzawa Backpackers consider taking further measures regarding this issue, including addressing some unidentified stains on the pillows. While I know that pillowcases (or protective covers) are provided, that alone may not be the best solution. Please don’t wait until a customer points this out in a way that isn’t constructive criticism. I don’t want the staff to feel discouraged, but it’s important to address this before it becomes a bigger issue.

Sansan Yuzawa Backpackers – This is my second time staying here. On this visit, I noticed that many things remained the same, while some have changed, especially the staff, who are now almost entirely Chinese. This means communication is primarily in English. Fortunately, this isn’t an issue for me, but for Japanese guests, it might cause some initial concern. However, any worries would likely disappear after a conversation, as all the staff (including the cat) are incredibly friendly, cheerful, and always ready to help. I hope this aspect remains unchanged, as it’s a key charm that makes guests want to return.

Stayed in January 2025

We enjoy our time staying here. The staff is really nice. The shower room is super clean! It's near the station and convenient to take the bus to many ski resorts.

Stayed in December 2024

nothing

it was pretty cheap, very warm and comfortable with friendly staff and a very sweet cat 😄

Stayed in September 2024

The air-conditioning is a bit noisy.

Very friendly owner. Thank you very much for her hospitality. There is a public onsen two minute walk away. Very convenient.

Stayed in August 2024

Bed needs to be made by the customer.

The cats

Stayed in April 2024

Towel wasn't free. Laundry wasn't free. Had to dry clothes longer than they should have taken. Bunk curtain did not extend the entire length of bed, but some is better than none!

Great little stay. Bed had a small desk built in to store belongings on. Cozy common area with sink, fridge, microwave, usb chargers, heater, and cats. Receptionists were kind, often greeting you upon returning. There was a drying room, likely for ski wear... but I did not investigate it.

Stayed in February 2024

No

Nice stuff! Amazing location with Very reasonable price

Stayed in March 2024

Near railway station，room is cleaning and warm,and very convinent for guest to go to ski resorts around the town.

Stayed in February 2024

The bed mattresses are a bit thin, and the sheets do not easily cover the duvet, and I guess the duvets aren't washed.

The homely feel of the communal area was really nice, great to see other people and relax. The drying room is really handy, and I really appreciated being able to leave some of my luggage there for a few hours.

Stayed in December 2023

Not that I didn't like it because I loved everything about the hostel; I will def come back. I just maybe noticed the headspace of the bunkbeds (particularly the bottom bed) to be quite low.

loved it! The owner was really friendly and recommended shops we could visit. We also rented snowboarding gear from her friend's shop; they picked us up from the hostel and brought us back after snowboarding, so it honestly saved us time and made the entire trip easy for us.

Stayed in January 2024

Very clean and conveniently located near Echigo Yuzawa train Station + helpful and friendly staffs

Stayed in January 2024

None

The room is super clean and comfortable 😀 the value for money and helpful staffs (Kaori & Toshi)

Stayed in December 2023

None

Nice and clean with Japanese tradition style accommodation (tatami mattress). The staffs are SUPER helpful, especially Kaori and Toshi 🙏♥️🇯🇵 thank you the location is amazing and next to one of the best well known Yakiniku in the town.

Stayed in December 2023

The friendliness of the host, the location, the cleanliness and common room where we can make friends and chit chat with other guests.

Stayed in December 2023

Special appreciation to all Sansan members for offering nice place and warming services to us! Besides, two cute and lovey cats are the other reason you should visit it! It's the best backpacking hotel for skiers.

Stayed in January 2024

Few bahtrooms

Great location, staff, common room

Stayed in December 2023

Too few baht rooms

Great!

Stayed in December 2023

The owner Kaori was so friendly and accommodating. She spoke English very well too ! I loved the futon beds. Showers were convenient and clean as well. They also had free snacks in the shared area for guests which were great. Thank you for the good experience in Yuzawa !

Stayed in December 2023

The cats of course Especially echo who kept running away and being put in the car jail (his cage) The owner was nice and helpful with recommendations Nice rooms Plenty of common space Overall great facilities Also it's really close to the station

Stayed in September 2023

Cats are too cute and make me late... :(

Communication with the host is easy - she is friendly and speaks fluent English. This place is LIVELY -- you can feel the host's passion running this place! It is worth the price and the facilities are sufficient. Great stay in general

Stayed in June 2023