Reviews of Citadines Harbour Front Yokohama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
231-0021 Kanagawa, Yokohama, 5-2 Nihon Odori, Naka-ku, Japan
#4 of 142 hotels in Yokohama
Guests' ChoiceReview Score
Based on 639 hotel reviews
Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.5
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Facilities
9.4
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Staff
9.4
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Value for money
9.0
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Free Wifi
8.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: October 20, 2024
Phuong
Australia6 Reviews1 helpful voteWonderfulLocation and very clean
Stayed in October 2024
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Reviewed: October 19, 2024
Kerly
Estonia7 Reviews2 helpful votesExceptionalEverything was good
I was positively surprised by how good the room was considering the price. Good location, room was very nice, free coffee and lounge area.
Stayed in October 2024
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Reviewed: October 19, 2024
Karen
Australia4 ReviewsVery GoodLocation and room facilities
Stayed in October 2024
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Reviewed: October 18, 2024
John
Australia3 Reviews“Excellent”Location was excellent as very close to cruise terminal. Staff were excellent. Always went out of their way when asked questions eg; directions, money exchange etc. Rooms were modern with up-to-date facilities and spotlessly clean. Would not hesitate to book again. Well done Citadines.
Stayed in August 2024
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Reviewed: October 18, 2024
Gillian
Ireland39 Reviews6 helpful votes“The comfiest beds!”Nothing. It was a great hotel.
We were not expecting the bedroom to be so big. It was a great surprise. The bed was extremely comfortable. The residents lounge was a lovely place to grab a coffee while eating breakfast from the konbini down stairs. Close to many attractions and restaurants.
Stayed in October 2024
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Reviewed: October 17, 2024
Ann
Australia34 Reviews4 helpful votesExceptionalLoved the large apartment on top floor.
Stayed in October 2024
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Reviewed: October 14, 2024
Joan
New Zealand46 Reviews4 helpful votesExceptionalNone
It's a very practical hotel. It has all the facilities we need: self service laundry, lovely lounge with nice coffee; room comes with microwave and good size fridge. We can see our cruise ship arriving at the pier. It's clean and looks new. It exceeded our expectations. Love it.
Stayed in October 2024
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Reviewed: October 14, 2024
Daniel
Australia31 Reviews4 helpful votes“Lovely introduction to Japan”Nothing to dislike
Great location, many attractions and dining options within walking distance. Room pristine and maintained in similar condition for the duration of our stay. Very welcoming on arrival, exceptionally helpful staff. Che kin and checkout a breeze.
Stayed in October 2024
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Reviewed: October 13, 2024
Karen
Australia2 Reviews“Enjoyable and would stay again”Bed was too hard
Location and great view
Stayed in September 2024
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Reviewed: October 12, 2024
Clare
New Zealand21 Reviews“A perfect little hotel and location in Yokohama”n/a
The location was fantastic pre and post cruise
Stayed in October 2024
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Reviewed: October 12, 2024
Philip
Australia5 Reviews“Great location for a short stay!”No restaurant on site but plenty within walking distance.
Hotel was in a great location next to the train station so easy to get around. Having 2 bedrooms was excellent with teenager to have extra room, 2 bathrooms living room and kitchen. Room was very well equipped and comfortable. Highly recommend the Citadines Yokohama.
Stayed in October 2024
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Reviewed: October 11, 2024
Anna
Latvia40 Reviews4 helpful votes“Great location with amazing service”We had breakfast included, but the options for the price felt limited for vegetarian options.
The hotel is gorgeous, we had a room with port view and the sunset was beautiful. The gym is small but has everything you need for a simple workout.
Stayed in October 2024
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Reviewed: October 11, 2024
Ronald
United States2 Reviews“Convenient location, staff helpful”Very good nice variety
Stayed in October 2024
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Reviewed: October 11, 2024
Dianne
Australia62 Reviews6 helpful votes“Fantastic stay, would definitely rebook next time I am in Yokohama.”Nothing, i liked everything.
I liked everything. Great rooms, spacious and well equipped. There was also a residents lounge where you could have coffee or get cold filtered water. The laundry had heaps of washing machines and driers. It was in a great location close to the harbour and right next to a subway station. Staff were helpful and friendly.
Stayed in October 2024
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Reviewed: October 10, 2024
Clare
New Zealand21 Reviews“I would highly recommend Cidadines Yokohama to anyone looking for a hotel in the area.”It was definitely value for money and the staff were fantastic.
The breakfast was just OK. The location was fantastic especially as we were going on a cruise so it was right near the port. It was also next to the subway train line for getting around Tokyo/ Yokohama.
Stayed in September 2024
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Reviewed: October 9, 2024
Ken
Australia25 Reviews5 helpful votes“Relaxing stay”Nothing
Great location easy walk to train station and shops. Had a communal area with free coffee and seats to relax and chat with and friends. Good coin laundry facilities.
Stayed in September 2024
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Reviewed: October 8, 2024
Sonia
Australia18 Reviews2 helpful votes“Great location for cruisers.”Nothing
Perfect location for cruisers. Port was walking distance if you didn’t have too many bags. Property was clean and we liked the laundry on level 7.
Stayed in September 2024
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Reviewed: October 7, 2024
Rosemary
United States6 ReviewsExceptionalAn authentic Japanese breakfast with American offerings too. It was very appealing besides maintainsed well.
Stayed in October 2024
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Reviewed: October 7, 2024
Maret
United States12 Reviews3 helpful votes“Excellent hotel with train access.”Nothing. It was perfect!!!!
Clean, modern, great location, excellent facilities such as laundrette, great breakfast, and staff friendly and helpful.
Stayed in October 2024
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Reviewed: October 6, 2024
Margaret
Australia6 ReviewsWonderfulLovely hotel and room. Even had mini kitchen. Just a pity I was not there long enough to take more advantage
Stayed in September 2024
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Reviewed: October 5, 2024
Roy
United Kingdom71 Reviews5 helpful votesWonderfulThe view from window could have been better.
Great location to both the harbour and Chinatown area, and yet also quiet. Nice breakfast area, looking directly onto street. We received a free upgrade.
Stayed in October 2024
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Reviewed: October 5, 2024
Rod
Australia10 Reviews1 helpful vote“Our stay was very comfortable”All good
Good service and amenities
Stayed in September 2024
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Reviewed: October 3, 2024
Paul
United States5 ReviewsWonderfulArrived early but could not check-in until 3:00 PM (knew in advance but still disappointing) without extra charge.
Ideal location. Close to train and walking distance to Red Brick Warehouse area and Yamashita park.
Stayed in September 2024
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Reviewed: October 3, 2024
Kenn
Australia2 Reviews“Superb hotel in every way”Nothing. It was a perfect stay
Location as it is 300 metres to the Cruise terminal. Mr Kentaro Ono was a first class manager.
Stayed in September 2024
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Reviewed: October 3, 2024
Susan
Philippines18 Reviews1 helpful vote“Lovely stay! I will recommend the hotel to friends.”I didn’t like that we have to buy a coupon to have breakfast. I prefer ala carte since I am not a heavy breakfast eater.
Stayed in October 2024
