Reviews of Citadines Namba Osaka This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
556-0005 Osaka Prefecture, Osaka, Naniwa-ku Nippombashi 3-5-25, Japan
#15 of 710 hotels in Osaka
Guests' ChoiceReview Score
Based on 2054 hotel reviews
9.1Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.2
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Facilities
9.4
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Staff
9.4
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Value for money
9.0
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Free Wifi
9.2
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Reviewed: April 3, 2025
Hawley
United States3 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 7 nights
Breakfast was very good, although a little pricey for what could be found in the area
In house laundry, nice bar to enjoy a drink and good room size
Stayed in April 2025
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Reviewed: April 3, 2025
Alex
United Arab Emirates3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Executive Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room toilets could be modernised
Location and staff
Stayed in April 2025
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Reviewed: April 1, 2025
Andreas
Germany30 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Convenient location, spacious room which is modern and comfortable.
Stayed in March 2025
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Reviewed: March 31, 2025
Frankie
Singapore39 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Very clean rooms and facilities are great! Good service and friendly staff
Stayed in March 2025
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Reviewed: March 31, 2025
Amanda
United States12 Reviews4 helpful votes8.0“Nice, convenient, family friendly stay”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 6 nights
- • Submitted from a mobile device
The location was close to the market and not far from namba station, a bit of a walk from dotonbori, but it was convenient to many things. The room was clean and nice but there was no fan in the bayhroom and a bit of a constant mildew smell in there. We loved the playroom for our toddler. Did not like the breakfast, wouldn’t recommend purchasing as there are many places nearby to get food and coffee. Staff were kind and helpful, but I was put off that when we arrived exhausted with a fussy toddler they said the room was available early but then said I had to sign up for their rewards program which involved a several step online process.
Stayed in March 2025
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Reviewed: March 28, 2025
Jane
Australia5 Reviews8.0Very Good- • Leisure trip
- • Group
- • Studio Double Room
- • Stayed 3 nights
The hotel is conveniently located close to transport, restaurants, and shopping centres The room was spacious, clean, modern and very well maintained.
Stayed in March 2025
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Reviewed: March 27, 2025
Faith
United States5 Reviews9.0“Good value, nice hotel”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
Breakfast was not great, felt aggressively priced compared to what was nearby in the city.
Great value, comfortable room, very clean and nice staff. Decor was cute and free coffee/tea was available, as well as umbrellas to borrow and nice staff at the front desk.
Stayed in March 2025
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Reviewed: March 27, 2025
Pei
Taiwan6 Reviews1 helpful vote9.0“Excellent spot and quality.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
Traffic noise may slightly interfere at night.
Gorgeous position to reach Bic Camera、Dōtonbori、Nipponbashi and huge shopping malls. Not really far from Tennoji Station that leads to Kansai Airport. Offering free water at the public lounge of every floor was pretty helpful to tourists. And even after check-out, we can still temporarily put luggage at lobby. What a outstanding service of counter staffs.
Stayed in March 2025
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Reviewed: March 25, 2025
Karen
Singapore19 Reviews1 helpful vote10“Great hotel, within walking distance to the shopping street, market & had convenience stores nearby.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 4 nights
There isn't any dislike for this hotel.
Breakfast spread was not much, had 3 mornings of breakfast there and the spread was the same. Would be better if they offer more variety.
Stayed in March 2025
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Reviewed: March 25, 2025
Ruth
Israel9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent location, very spacious room, clean, the staff went out of their way to help in any need, so kind and gracious , I highly recommend
Stayed in March 2025
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Reviewed: March 23, 2025
Irina
Belgium104 Reviews13 helpful votes10Exceptional- • Leisure trip
- • Travelers with friends
- • Studio Double Room
- • Stayed 1 night
- • Submitted from a mobile device
An amazing place to stay. A very beautiful building, with a refined and elegant design. The room was incredibly spacious, comfortable and impeccably clean. Lots of amenities in the room, with very nice touches like filtered coffee. It was nice to have a couch and a big coffee table in the room. The staff are incredibly nice and helpful. The location is fantastic, at a walking distance from Namba and Dotonbouri and right in the middle of the Nipponbashi area. It's one of the best places I have ever stayed at.
Stayed in March 2025
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Reviewed: March 22, 2025
Lisandra
Puerto Rico6 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
I liked the bed, the service, the coffee and breakfast area. 😋
Stayed in March 2025
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Reviewed: March 21, 2025
Madison
Australia6 Reviews10“Loved it! Would stay again next visit to Osaka”- • Leisure trip
- • Family with young children
- • Deluxe Double Studio
- • Stayed 5 nights
- • Submitted from a mobile device
Location was perfect for our family! We had a very comfortable stay at this hotel. My young daughter also loved the ball pit in the kids room.
Stayed in March 2025
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Reviewed: March 18, 2025
Amelia
United States2 Reviews10“Great location with nice amenities and friendly staff.”- • Leisure trip
- • Couple
- • One-Bedroom Double
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing really
Good location, nice amenities
Stayed in February 2025
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Reviewed: March 14, 2025
Tim
United States2 Reviews10“Great location to all center of city activities and train station”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
It had a great traditional feel when you walked in. Great atmosphere and staff. The rooms were modern in colors and function.
Stayed in March 2025
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Reviewed: March 12, 2025
Erica
Australia3 Reviews10“Perfect Location and Spacious Room!”- • Leisure trip
- • Couple
- • Studio Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Perfect location - walkable to multiple train stations so getting around was so easy! Also walkable to Dotonbori and Shinsekai. The room was very spacious, quiet and clean. We even got a free upgrade which was nice!
Stayed in February 2025
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Reviewed: March 7, 2025
Fiona
Australia32 Reviews8.0“Good”- • Leisure trip
- • Couple
- • Deluxe Double Studio
- • Stayed 2 nights
- • Submitted from a mobile device
No bar or food av after 9 pm we arrived at 10:30pm
Location and size of room
Stayed in February 2025
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Reviewed: March 6, 2025
Francesca
United Kingdom42 Reviews1 helpful vote10“Great hotel experience”- • Leisure trip
- • Family with young children
- • Deluxe Double Studio
- • Stayed 2 nights
Nothing wrong with the hotel
Amazing hotel: the staff is so friendly and ready to help you, the rooms have everything we needed and everything was neat and clean. It's location is perfect: well connected and in the center of the city. Next time we'll be in Osaka we'll surely be back
Stayed in February 2025
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Reviewed: March 5, 2025
Chen
Singapore2 Reviews8.0“Great overall”- • Leisure trip
- • Family with young children
- • Premier Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
The bottom of the bed is quite dusty
Location
Stayed in March 2025
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Reviewed: March 5, 2025
Chen
Singapore2 Reviews8.0“Great overal”- • Leisure trip
- • Family with young children
- • Deluxe Double Studio
- • Stayed 8 nights
- • Submitted from a mobile device
King size bed availability would've been good
Location and facilities
Stayed in March 2025
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Reviewed: March 2, 2025
Thuy
Australia9 Reviews1 helpful vote10“Wonderful stay - would stay here again”- • Leisure trip
- • Family with young children
- • Studio Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Amazing customer service ! All the staff were so lovely and attentive. Great location being walking distance to dontonbori, shopping areas and kuromon markets. Honestly was the best hotel we’ve been to get in Japan!
Stayed in March 2025
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Reviewed: February 28, 2025
Ben
Australia3 Reviews10“Great location and point to explore Osaka”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Great location and room-size (for Japan).
Stayed in February 2025
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Reviewed: February 21, 2025
Maria
United States4 Reviews9.0“Would stay here again! Highly recommend!”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast wasn’t great.
Very clean. Great location.
Stayed in February 2025
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Reviewed: February 21, 2025
Nik
Australia3 Reviews10“An absolute winner for those who want value, size and comfort in a great spot.”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 3 nights
Bathroom was a little small in comparison to the huge room size, but still decent by Japanese hotel standards.
We loved this hotel. Massive rooms by Japanese standards, beautifully renovated historic building, and within easy walking distance (a few minutes) of all the action, without feeling like we were walking out into chaos every time we left the hotel. We also loved the little food court connected to the hotel, which made a great meeting place for friends and family travelling with us before heading out to do things. We will definitely be back for a more thorough Osaka adventure, and will se staying at the Citadines again, as it was one of the highlights of a month long Japanese trip.
Stayed in February 2025
