It will be good if we can check out at 11 AM not 10 AM without any charge!!

Everything was amazing,

Stayed in April 2025

Amazing experience and friendly staff. Super helpful on the booking chat

Stayed in April 2025

You can let the staff know if u need a ride to the bus station or to the hotel , ask them to book restaurant arad of time is a must

Stayed in April 2025

Far from main town, but friendly staff

Stayed in March 2025

The room is clean and very generous size for japan . Location is not very close to the famous street but for the price is worth to walk if you don't have big luggage .

Stayed in March 2025

The sound proof was not the best one. You could hear other host steps

The bedrooms were lovely and are prepared with useful amenities

Stayed in March 2025

It's a great place to stay. The staff were so helpful and friendly. They gave us a lift to the bus station, booked dinner for us in an excellent local restaurant, and even lent us umbrellas. Super clean and comfortable rooms.

Stayed in March 2025

A luggage holder in the room would be much nicer, rather than having to put our case on the floor. I would like to suggest a mattress topper as the mattress was quite hard and my back didn't like that. Please provide the correct number if calling from overseas. We tried multiple combinations with the japan code (and we have overseas plan) when we were struggling with the key lock.

The place was great, good location, easy enough to find, the room was modern, spacious, clean, warm and having a cake gift was a nice touch thanks. Communicating via email was nicely done, easy to book or ask questions.

Stayed in March 2025

Nothing

Nice snowy views. Great facilities

Stayed in March 2025

I didn’t dislike anything, but as a solo traveler it would’ve been nicer to be at a property that had staff on site.

The room was very clean, comfortable and had everything I needed. It was very convenient for Shirakawa-go sights and supplies were restocked during my stay.

Stayed in February 2025

The location is 20-min walk away from the bus. You should be able to book a free service from the owner ahead of time if you are carrying heavy bags.

I love the cleanliness and the spacious room. It also comes with essentials (i.e. toiletries and towels)

Stayed in March 2025

While we very much enjoyed our stay, there were inconsiderate guests upstairs that moved between 2 rooms for the majority of the evening (from 7pm until 10:30pm) making alot of noise with their suitcases. They also woke us up at 5am when they left.

Great location to Shirakawa Village and restaurants nearby. Room was spacious, warm and cozy. We enjoyed the convenience of parking out the front and using codes to access building and room instead of holding onto cards/keys

Stayed in March 2025

Not much facilities.

I guess it’s well located.

Stayed in February 2025

It probably has nothing to do with the location but none of the restaurants in the area are open after 5pm. We had to drive 20km to get a proper meal.

The hotel is relatively new, it even smells like fresh wood, like it's been newly renovated. The room is quiet, rather spacious, and quite clean.

Stayed in March 2025

Overall, it was great! The internet was not of high quality. What's more, the air conditioner had a bit of trouble heating the room. The mattress was hard.

Stayed in March 2025

We did not realise the hotel was a 15 minute walk (in the snow) as the local bus did not operate due to the weather conditions. We made the mistake of not arranging for pick up from the bus station prior to arrival.

The hotel was comfortable and the added pajamas was a nice touch. The drop-off service to the station was great but has to be arranged prior to leaving (usually before 9am). Overall it was a great stay. Please take note that only one restaurant (Tenkara, a 5 minute walk from the hotel) is opened for dinner. The village of Shirakawa-go remains its peace and tranquillity once the last bus leaves in the evening making it such a magical place to visit.

Stayed in February 2025

Bed was comfortable and room was good size, shower was great.

Stayed in January 2025

None

I felt I was very lucky to be able to book a room here for the illumination event on Jan. 19, 2025. The room is modern and well-equipped, it meets all our needs as city dwellers who explore this village for the first time. This hotel is about 15 minutes walk from the Shirakawago Bus Terminal, but we didn't feel it's a long walk given all the beautiful snow and village scenes alongside the paths. The staff were nice and friendly, and they did help us a lot on our specific needs: we arrived in the morning of the illumination day, and we were allowed to hand our big suit cases to a member of staff. When we were back in the hotel for the tickets of the illumination event, our suit cases were already in our room. This saved us quite some efforts to store our suit cases at the Shirakawago Bus Terminal. After the event was over, I asked the member of staff who would drive us back to the hotel about a restaurant nearby for our dinner. He told us that restaurant opened until 9 PM that day and drove us directly there, which saved us efforts and left us more time to enjoy the wonderful Hida Beef. I appreciate all the kindly help from everyone in this hotel, and I will stay here again when I visit Shirakawago next time.

Stayed in January 2025

Price is not cheap but given that it's during the Shirakawago winter light up, the markup was understandable. Only complaint is that it's a little isolated and the only dining place in that area was about 200m away when we returned from the light up. However, our driver graciously offered to send us to the restaurant.

Room has all we need but is more functional than luxurious. We liked the firm bed and the fact that the place was well maintained.

Stayed in February 2025

It is quite a distance to walk from the bus station. Would be a better choice for self-driving

Nice deco, friendly staff, the room is good

Stayed in January 2025

The price we were quoted & paid online was changed at the check in to 60% higher, which was very surprising & disappointing

Stayed in January 2025

The location is a little bit far from Shirakawago village but it’s modern, nice and clean. We really like it The staff is so nice, help us to drive to hotel and back. Recommended

Stayed in January 2025

The hair dryer should hang on the wall instead of putting on basin counter top.

The hotel staffs are friendly and helpful. They helped me out when I said the air-cond heater was not functioning. The hotel is clean and nice. Great location with free parking. Good for family who travel with car.

Stayed in January 2025

All perfect, very confy. The onsen was incredible.

Stayed in January 2025