Delightful staff. Comfortable spacious room. Delicious kaiseki meals. Excellent onsen……. my wonderful & relaxing 2night stay at Daimaru Besso.

Stayed in April 2025

All of the staff were so awesome! Kind and helpful. Wonderful service!

Stayed in April 2025

everyone was very friendly and accommodating. The room was gorgeous and the kaiseki was everything we hoped for. Getting to look out the window while soaking in the hinoki tub too was really special.

Stayed in March 2025

This hotel is a historic establishment that has been around for decades. However, it has been well-maintained and preserved, making it a worthwhile place to visit.

Stayed in March 2025

The Wi-FI was indeed a bit slow, and the problem was not in the Wi-Fi signal power(it was at max connection all time)

Onsen was great, stuff was kind, the room was beautiful

Stayed in March 2025

I think the property and staff were amazing during my stay. I did not realize that I could not use the public onsen because I had tattoos. Since my stay was so short, I did not mind not being able to use them or speaking to the staff about accommodating that; however, I should have asked so I could keep the information for future visits! I still would love to stay at this property again and see if I could use the onsen to relax depending on the situation but lovely experience nonetheless.

Upon arrival, I was greeted at the door by the staff who kindly brought my luggage in to the lobby. The check-in process was surprisingly easy and the staff provided a detailed explanation of all the facilities. Once I was checked in, one of the staff guided me to the room while giving me a tour of the facilities. Although the layout of the property could be confusing, maps were pointed out to me in case I needed it. Once I was led to my room, the staff gave me a quick tour of my room. I loved the traditional style of the property in additional to the view my room provided. It was an amazing place to relax and just take things slow. I wish my stay was longer and would love to visit again in the future! A plus for me was that the room had a kotatsu which would be especially amazing on cold days! I plan to make sure of the facilities even more if I do stay at this property again.

Stayed in March 2025

Nothing

This ryokan is an unexpected oasis in a busy area near ish airport, feels so far away from the 4 lane road next to it. We loved our traditional, very quiet, huge room. Overlooked an area with trees. The garden is lovely. The hospitality is excellent, the staff are very accommodating, we wish we stayed more than 1 night.

Stayed in March 2025

the in-room hot bath could be improved a bit. We like the idea of having a window open for an open-air feeeling

we were pleasantly surprised about our room. It was spacious and comfortable. We enjoyed the huge public hot bath.

Stayed in February 2025

Lack of outdoor space at hotspring area

The japanese garden is beautiful and the staff is very nice and smiley.

Stayed in February 2025

All staff provided excellent service. One of the front desk staff is a Chinese, who can speak both Chinese and Japanese. He was very helpful. He offered us his mobile contact to ensure we could safely get a taxi back to the hotel from the outlet nearby. Exceed our expectations. Thank you so much.

Stayed in January 2025

Location. We were aware that was tricky to get there. The location is not essy accesible by public transit. However, we managed to take a bus from JR Station and walked for 5 min.

The staff. Even not knowing our language, they make the effort in helping us. Attention to detail and the breakfast was supperd.

Stayed in February 2025

None really maybe just add signs and directions. You could easily get disoriented walking the hallways

Clean and kept the over a century old atmosphere

Stayed in February 2025

The location was a bit far from Hakata and it was harder to get to than I expected.

The room was spacious and comfortable. Food was delicious. Service was relaxed and friendly. The garden is incredible. The hot spring bath was so relaxing and well kept up.

Stayed in January 2025

It was a little hard to find at night. There was a little creature running around in the vents when I was trying to sleep. I hope it wasn't a rat. I am probably a prude, but I didn't care for the naked statues in lounge and (frontal) naked lady pictures in the bath.

I enjoyed my stay here. This is a good Ryokan. The room was very big and nice (but as a solo traveler I had to pay for a two-person room rate, so a little expensive). The futons were among, if not the most comfortable I slept on during my trip to Japan. The food was excellent, I enjoyed my meals, but I could have eaten a bit more food, some portions seemed small. The hot springs bath was very nice with a unique smooth loose "river rock" on the bottom of the bath. The Japanese garden is excellent, please take a stroll. The most amazing thing about this ryokan it that although it is next to a couple of extremely busy roads/ major highway and surrounded by tall city buildings it is still quiet and feels secluded and has a peaceful old Japan feeling. I would recommend this ryokan.

Stayed in November 2024

I knew it was would be far from the city of Hakata but I didn’t realize how far the station was from our hotel which was unfortunate. I also didn’t realize if you had tattoos you could not go in the onsen, so I was unable to enjoy that to my dismay.

I loved the room. It was so spacious. The shower/bath wasn’t the best, the pressure was weird and sprayed everywhere in the room at times. But the breakfast included was delicious and the staff were very friendly.

Stayed in December 2024

The wooden tub in room

Onsen

Stayed in November 2024

Staff were incredibly kind and attentive, hot spring was wonderful and breakfast was delish! The rooms were clean, spacious and beautiful. Would absolutely recommended this place to everyone!

Stayed in October 2024

No breakfast as reservation is full

Room Size

Stayed in October 2024

The staff were excellent with their service quality and lovely all around!

Stayed in October 2024

We appreciated the buildings history and authentic Japanese decor. One small comment is that the carpet in the hallway to the Onsen appeared to be very aged.

We were very pleased with the Onsen and in-room furo. The staff was very friendly and professional. They went out of their way to provide great service.

Stayed in September 2024

We like everything there.

Location is excellent. Walkable to JR Station.

Stayed in September 2024

Room is dark

Large room space, nice hot spring bath, very pleasant staff

Stayed in September 2024

Quite far from city centre but taxis are reliable

Great staff!!Perfectly relaxing and healing stay. The SPA was so good!!

Stayed in May 2024

Everything was wonderful, the only thing I can think of is that because the rooms are traditional and a bit old it may seem like it is not that clean. O and also they charged me a really small amount for taxes which I thought was included in the price but it seems not.

It was amazing! I loved the room, it was huge and the bathtub was amazing. The views were beautiful and so was the japanese garden. And the staff was very kind and amazing!

Stayed in July 2024