Reviews of Daiwa Roynet Hotel Kagoshima Tenmonkan PREMIER - former Daiwa Roynet Hotel Kagoshima Tenmonkan 4 stars
892-0843 Kagoshima, Kagoshima, Sennichicho 1-1, Japan
#5 of 65 hotels in Kagoshima
Guests' ChoiceReview score
Based on 157 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.1
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Facilities
9.2
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Staff
9.0
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Value for money
8.6
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Free WiFi
8.5
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Reviewed: 4 January 2023
Ruth
United Kingdom38 reviews6 helpful votes8.0“A business hotel that works equally well for tourists”- • Leisure trip
- • Group
- • Standard Twin Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Restaurant where breakfast is served is tiny so you often have to wait. Bizarrely it’s next to a huge empty space on the 15th floor.
Great location, modern hotel with small but perfectly formed rooms.
Stayed in January 2023
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Reviewed: 2 January 2023
Ruth
United Kingdom38 reviews6 helpful votes8.0“Great business hotel in an excellent location.”- • Leisure trip
- • Family with young children
- • Moderate Double Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The enormous reception area was a contrast to the rather tiny rooms. One person in the double bed has to contend with a wall so can only get into bed by climbing up from the end. The USB ports are all on the other side, too - if the person on the wall side wants to charge their phone whilst in bed, it requires cables to be run across their partner.
A new hotel, it is well appointed and modern looking. Excellent location.
Stayed in January 2023
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Reviewed: 28 December 2022
Michael
Singapore39 reviews2 helpful votes9.0“Good 1night stay”- • Leisure trip
- • Couple
- • Moderate Double Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The payment / booking wasn't cleared and I thought I got to enjoy the discount but apparently it's only for Japanese tourist.
Very new and very good location!
Stayed in December 2022
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Reviewed: 17 August 2022
Jongsu
Japan37 reviews13 helpful votes8.0“good quality and location”- • Leisure trip
- • Couple
- • Moderate Double Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
a middle aged male staff not educated well
wonderful location and good facilities as a business hotel
Stayed in August 2022
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Reviewed: 23 February 2025
Ryu
South Korea2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
The parking lot is little far. (5 minutes to walk) There are not many breakfast menus. The bed is small. (short length)
good location(center of downtown), new facility
Stayed in February 2025
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Reviewed: 15 November 2024
Carol
Hong Kong7 reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 1 night
Like most Japanese hotel, it's rather small, though, it's better than many other hotel groups in Japan.
The location is excellent if you travel by plane as the bus shuttle is just opposite to the hotel. It 's located at Tenmonkan with great variety choice of restaurants. We like the outdoor sports wear Montbell very much and its store is just 6 mins walk from the hotel.
Stayed in October 2024
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Reviewed: 10 October 2024
Brian
Australia92 reviews3 helpful votes3.0“Think carefully and do your research before booking this hotel”- • Leisure trip
- • Couple
- • Superior Double Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
A lot! If you have a car it’s a nightmare. No where to pull in and load/unload, while the car park used by the hotel is several hundred metres away. Air conditioning. Failed on the first night and was reset the next day by staff. There is no in-room control over temperature or airflow. Space: our double room (king bed) had no spare space as a large electric massage chair was placed between the bed and the window. Refrigerator: why was this turned off for our scheduled arrival? We had medications to keep cool. There are too many negatives for to me recommend this hotel or stay there again!
The only two good points I thought were the location - if you did not have a car, and the walk-in shower. Breakfast was good.
Stayed in October 2024
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Reviewed: 17 April 2024
Hock
Malaysia38 reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
Finding their carpark is a problem.. Their staff couldnt explain in english and the map provided of not much help
Stayed in April 2024
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Reviewed: 24 March 2024
Josh
Japan23 reviews2 helpful votes6.0“Clean and professional and centrally located, but small room and small bed.”- • Leisure trip
- • Couple
- • Superior Double Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 2 nights
Room and bed were too small for two.
Excellent location. Nice lounge area.
Stayed in March 2024
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Reviewed: 2 January 2024
Tugsapron
Thailand11 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The washing machine is on the 8th floor and very far from the elevator. You have to walk through every room to do laundry in the last room. It's inconvenient.
There is a lot of food to choose from and it's delicious. Getting to the hotel You can choose to take the bus or train, very convenient.
Stayed in December 2023
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Reviewed: 1 October 2023
Mimi
Japan6 reviews7.0“The location was nice.”- • Business trip
- • Solo traveller
- • Superior Double Room (1 Adult) - Sakurajima Side - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bathroom glass door was not clean.
The bathroom was spacious compared to many other hotels in Japan.
Stayed in September 2023
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Reviewed: 22 November 2022
Catherine
Hong Kong1 review1.0Very poor- • Leisure trip
- • Couple
- • Standard Twin Room (2 Adults) - Smoking
- • Stayed 2 nights
- • Submitted via mobile
When we booked this hotel a few weeks ago, the booking system had only smoking rooms. Since this is the only 4 stars hotel in Kagoshima in booking.com, we had no choice but chose this hotel and requested a non smoking room, explaining to the hotel that I have asthma. Previous experience with a smooking room in Tokyo a few years ago caused my asthma to act up.They replied that they canot guarantee anything. When we arrived, I requested again to the receptionist at the front desk. With no knowledge of English, she asked the manager who is a hugh man to come out. I said 99% of the hotel in the world have all non smoking rooms already. In his exact wordings he said "Are you sure 99%? This is the rule of our hotel, if you don't like, you can leave." I said I paid already. He said " no you have not pay yet, you can leave." I have visited Japan many many times and I was not expecting such an attitude in Japanese hospitality service. My tears almost fell. It was raining outside and this was our 8th day in Japan. I was tired and did not want to argue with him. I said to talk to the manager. He said I am the manager in an extremely rude manner twice. At hind sight, this is a case of expectations gap. To manage it, he could have said, if someone does not show up, there is an available non smoking room, we can give you the priority. If he only said he would try, the confrontation would have reduced. He was very militant and that is something I have never come across in a Japanese hotel. When I looked back at the guests' reviews, all reviews said the hotel is clean, good location but no one ever mentioned they have good service.
Stayed in November 2022
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Reviewed: 14 November 2022
Peter
Germany37 reviews5 helpful votes7.0“Nice hotel, new facilities, but extremely poor sound proofing makes it hard to rate this hotel any higher. Maybe they co”- • Leisure trip
- • Solo traveller
- • Standard Twin Room (1 Adult) - Sakurajima Side - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Insufficient sound proofing!! For such a new hotel it is beyond me how the doors and rooms are so poorly soundproofed. If someone walks on the corridor it's like they are passing though your room at night/in the morning. The TV from next door can also be heard, and if people have a conversation outside on the corridor or are rummaging around a plastic bag it's like they are standing next to you. Got woken up both nights and mornings (not a light sleeper usually).
really new hotel, great observation deck for perfect views of Sakurajima and generally high quality feel (bathroom etc.) Good location with loads of restaurants and shopping
Stayed in November 2022
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Reviewed: 17 December 2023
Anonymous
Taiwan7 reviews10“very comfortable hotel. parking lot nearby hotel.”- • Leisure trip
- • Family with young children
- • Standard Twin Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
none, but view of sakurajima just a little
look for food very easily
Stayed in September 2023
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Reviewed: 22 March 2025
Dimitri
Japan19 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 3 February 2025
Tsun
Taiwan4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 26 January 2025
Bin
Taiwan6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Triple Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 17 January 2025
Susana
Singapore7 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 25 December 2024
Jonathan
Netherlands42 reviews4 helpful votes8.0Very good- • Couple
- • Standard Double Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 19 December 2024
Zhaoran
Japan20 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 17 December 2024
Yunshan
United States12 reviews9.0Superb- • Leisure trip
- • Couple
- • Room Selected at Check-In (2 Adults) - Non-Smoking (No choice of bed preference)
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 11 December 2024
Kevin
United States50 reviews8.0Very good- • Leisure trip
- • Couple
- • Moderate Double Room (2 Adults) - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 1 December 2024
Buan
Singapore9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room (2 Adults) - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 14 November 2024
Mikiko
Japan10 reviews8.0Very good- • Leisure trip
- • Group
- • Standard Triple Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 12 November 2024
Mindaugas
United Kingdom52 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Twin Room (2 Adults) - Sakurajima Side - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
