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  5. Reviews of Daiwa Roynet Hotel KOBE-SANNOMIYA PREMIER

Reviews of Daiwa Roynet Hotel KOBE-SANNOMIYA PREMIER This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

650-0021 Hyogo, Kobe, 1-2-2 Sannomiyacho, Chuoku, Japan

#17 of 136 hotels in Kobe

Guests' Choice

Review Score

Based on 670 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.2

  • Staff

    9.0

  • Value for money

    8.7

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking (3 Adults)
    • Stayed 2 nights

    Too few coin laundry machines available.

    It has room for 3 people (2 beds plus an extra bed). Self-service amenities are of good quality. Water pressure is very good. Easy check in and check out process.

    Stayed in March 2025

  • Reviewed: April 3, 2025

    10
    Very comfortable place to stay. Totally worth it.
    • Leisure trip
    • Solo traveler
    • Moderate Double Room S - Smoking
    • Stayed 1 night

    Staff are super nice. They carefully checked if I booked the smoking room by accident, which I did. Then they helped me switch to non-smoking room very quickly. The reception is with staff 24 hours with extremely thoughtful service!

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Moderate Double Room - Smoking
    • Stayed 1 night

    It was close to the public transportation and the staff was very friendly.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    We really loved our stay here and we would definitely come here again.
    • Leisure trip
    • Family with young children
    • Moderate Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Daiwa Roynet Hotel was a fantastic hotel to stay in, here in Kobe! The staff in the lobby were very compassionate with doing their job. Everything in the room was tidy and the room itself was flawless. The bathtub, toilet and the shower was very easy to use. I would definitely recommend staying here again.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Moderate Twin Room - Non-Smoking (3 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Location near Sannomiya station and city center with lots of restaurants and shops. Spacious bathroom. Good variety of breakfast.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Moderate Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was nice and very clean. I like the layout of the room, with a small table and a comfy chair in the corner. And that you could order food from the connected restaurant to your room. Staff at the front desk were welcoming and fluent in english. I had breakfast all three days I stayed here and only had to wait for a table once (~09:00am a sunday morning). Even then I only had to wait for 10min. Breakfast was good and had enough options for my three day stay. The location of the hotel is good too. The street is quiet at night, but just a short walk from the nightlife. There's also a small Lawson just across the street. I used subway exit B10 which got me very close to the hotel. I would stay here again when visiting Kobe.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    The best hotel so far of our Japan trip.
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bedding set was a bit weird on the blanket, it kept slipping off, but it wasn’t a huge problem.

    Kind staff, good location. The room is spacious, bed is comfortable, the bathroom is nice as well. Airconditioner is effective.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is nice, walking distance to all the place I wanna visit. And the bed is queen bed size which is quite rare to have in Japan’s hotel.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is below our expectations.

    Bed is comfortable, room is clean and toilet is big and nice.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    I would recommend this hotel for the staff alone, they were so lovely.
    • Leisure trip
    • Family with young children
    • Moderate Double Room S - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    My husband wanted to use a gym but they did not have one.

    The staff were so lovely and helpful, especially as I can not speak Japanese. The location was great.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Moderate Double Room S - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Organized, functional, great breakfast, well maintained.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    Best experience in Daiwa Roynet Hotel Kobe
    • Leisure trip
    • Family with young children
    • Moderate Double Room S - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is near the shopping area and walkable within. The hotel amenities is the best ever, it includes face wash, face lotion and mosturiser from a popular local brand. Plus check in and out was so super easy as it uses automated machine for payment. The room was clean and just nice for 2 of us for our honeymoon and the best part is hotel gifted us with complimentary gift even though they dont have arrangement set in room . Overall recommendable! 👍

    Stayed in February 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, close to limousine station to KIX airport

    Stayed in February 2025

  • Reviewed: March 3, 2025

    9.0
    Comfortable and Well Located
    • Business trip
    • Group
    • Moderate Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cramped which is typical of Japanese hotels

    Value for money Unbeatable location Thoughtful amenities including lounge wear Good sheets and pillows

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Amazing facilities, luxurious stay
    • Leisure trip
    • Couple
    • Twin Room with Massage Chair - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Facilities were amazing, great pool soa and sauna , position great and the most comfortable bed I slept in Japan. Wish we had more days there.

    Stayed in November 2024

  • Reviewed: February 15, 2025

    8.0
    Overall it was a nice experience if I come back to Kobe I will still choose this hotel.
    • Leisure trip
    • Solo traveler
    • Moderate Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is small and they should the breakfast time to 11.

    The room is very clean and the location is super convenient. It’s in the centre of Kobe only few minutes to shopping centre and restaurant.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    Great location for shopping, restaurants and transportation!
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The location was very close to shopping, restaurants and transportation. It was clean and nicely appointed. Bathroom had both a tub and a separate shower. Supplied face creams and bath salts.

    Stayed in January 2025

  • Reviewed: January 30, 2025

    10
    Recommend to ppl for sightseeing/ leisure trip
    • Leisure trip
    • Family with young children
    • Executive Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast soso, the restaurant is rather small and seems can't fit too many ppl at the same time. It would be great if the hotel can separate the breakfast time for all guess so each section can only have say 40ppl. The worst thing in this hotel is the lift issue, too small with 3 lifts. Hundreds of guess will come down for breakfast or check out in between 8-10am, if you are lucky then you only have to wait for few minutes for the lift, if not probably 15-20mins......

    Rooms are spacious probably we booked the suite room. Location is great, center of the Kobe city.

    Stayed in January 2025

  • Reviewed: January 29, 2025

    9.0
    Lovely, but I wish there will be more washing machine
    • Leisure trip
    • Couple
    • Moderate Double Room S - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is a coin-operated washing machine service, but it takes a very, very long time to queue up. It's annoying that there are not enough washing machines that can be used.

    The best hotel we have stayed in during our ten-day trip in Japan. If I come to Kobe again, I will definitely stay in this hotel again. The room is very spacious, with a very comfortable large bathtub and a large toilet. It's a new and fashionable modern hotel, and the price is surprisingly not expensive compared to other big cities (about ₤78per night for a double room).

    Stayed in December 2024

  • Reviewed: January 26, 2025

    8.0
    Very Good
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room had bad soundproofing.

    Near by sannomia station

    Stayed in January 2025

  • Reviewed: January 19, 2025

    9.0
    Wonderful trip!
    • Leisure trip
    • Travelers with friends
    • Moderate Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a little bit far from the station but actually the distance is acceptable

    the building is new and the breakfast is really nice especially for the stewed beef.the staff is very cute especially the young boy here whose english accent is so good and help me a lot when check in

    Stayed in January 2025

  • Reviewed: January 15, 2025

    8.0
    Near to everything
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No public spa.

    Clean and tidy. Friendly staff and helps a lot.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It will need to check in on reception, get one door card then go to the self check in machine to get the 2nd card. Waste the time.

    Good location. 15mins walk to KOBE Port. The room is big.

    Stayed in January 2025

Showing 1 - 25

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