Staff provided an excellent service. Very helpful indeed.

Stayed in April 2025

Good location and comfortable spa

Stayed in April 2025

My only negative was the next door rooms were a little noisy when opening and closing their doors late at night (can’t be helped) but found the sound travels down the hall - if that’s my only negative then that’s nothing :)

Location was great. It’s really close to the train, there is a convenience store right across the road and Nakajima park is also a short walk too. The staff were soo lovely. I’ll definitely be returning here when I come back to Sapporo. For those returning back to the airport, there is an airport bus just across the road :)

Stayed in March 2025

Everything was excelentt but the bed is not comfort enough

Stayed in March 2025

Good breakfast. Very convenient location

Stayed in January 2025

Self service check in was time consuming and not quick at all

Location, new and clean

Stayed in February 2025

We asked the receptionist to help us get a reservation at a restaurant that only takes calls for reservations. They said it’s hotel policy that they can’t provide this service.

Spacious rooms, toiletries, very spacious onsen with all the amenities, everything very clean.

Stayed in February 2025

Nothing.

Friendly staffs. Strategic location - near train station exit, nearby convenient stores. Clean.

Stayed in January 2025

Breakfast was always cold the hot food wasn’t hot enough.

Location and room size.

Stayed in February 2025

location of the hotel was superb, we were able to walk from the nearest subway station (Nakajima-Koen). it's easy to get around Sapporo. staff are friendly and there's an onsen (public bath) facility available right at the hotel as well. the hotel is really spacious for Japanese standards, and really clean as well.

Stayed in January 2025

Really clean, great breakfast buffet We both loved the bath (men and women are separate, apparently identical) Everything worked great, the room was spacious and well equipped! As athletes, we appreciated the firm beds and good pillows.

Stayed in February 2025

It was a great place, clean and good for a family stay. It is exactly near to the subway and convenience shop on the opposite. It look new and clean and the staff were really helpful.

Stayed in January 2025

Nothing at all!

Absolutely everything! The staff were very friendly and the amenities provided were excellent!

Stayed in December 2024

Close to train station, room was amazing especially for Japan !

Stayed in January 2025

Rooms are a bit compact but that’s perfectly normal in Japan. They are extremely well stocked and the shower and water pressure were fantastic.

Very well located hotel in Central Sapporo, accessible walking distance to Susukino entertainment district, Japan’s largest outside of Tokyo. Easy access to downtown Sapporo’s famous mall, Tanuki Koji, which has amazing shopping opportunities from vintage to thrift to jewelry to great, affordable restaurants, and everything in between. Great, complete Japanese+Western breakfast buffet replete with nutritious and healthy options. Outstanding staff willing to go the extra mile to make my stay a pleasure and highly convenient. The staff member Haruna in particular was exceptional—she painstakingly helped me arrange for the shipment of my snowboard to our next destination in Osaka. The quality of the Japanese here was mindblowing. I would stay again and will stay again when I return to ski in Hokkaido! 🇯🇵❤️

Stayed in January 2025

Nil

public bath were clean and tidy,spacious bedrooms and breakfast was great 👍🏻

Stayed in January 2025

Highly recommended! We love our stay here..

Stayed in January 2025

No microwave inside the room

The place is superb, location is near in train station and bus stop few mins away. Very convenient. The staff we’re also friendly. We love everything, room are also clean, they maintained the cleaning every 3rd day. And there’s an option if you’d like to request for cleaning. happy that we chose this hotel. Very Satisfied customer here. ❤️❤️

Stayed in January 2025

The breakfast

Bathroom, bed, tv, wifi and the table

Stayed in December 2024

None

Perfect location. Big room.

Stayed in December 2024

There’re only 4 Washing machine available in the property.

The place is clean, spacious and good value for the money

Stayed in December 2024

Nothing - all good. Really satisfied!

Location is very close to Nakajima Koen Station, about 7 mins walk. There is Seicomart across the hotel, easier to buy meal or daily needs. Room is very spacious, neat and clean. They gave special amenities for kids, also extra towel and mineral water. Really appreciate it. Public bath (onsen) was also good, they provided free ice cream. Staffs were very kind and helpful. Breakfast was also delicious, lots of food to choose, kids really love the menu especially the omelette and bacon. For me, the Japanese food was the best. I would definitely recommend this hotel to everyone staying at Sapporo!

Stayed in December 2024

Excellent location and facilities and great value

Stayed in December 2024

If open the window, it’s a bit noisy, but considering the location, there’s nothing you can do about it.

Overall a good impression, the transportation is convenient, and the occupancy is high.

Stayed in October 2024