The bathroom and room is a bit small.

The staff are very helpful and friendly. They can also speak English which we find helpful.

Stayed in March 2025

Standard Hotel, not much to complain but not much to highlight either. All in all a good choice of you stay in Kumamoto.

Stayed in March 2025

It is located close to the Kumamoto Station, both JR and train. The room is big enough to open up my luggage.

Stayed in March 2025

Nothing to complain

Convenient and clean hotel with nice breakfast

Stayed in March 2025

The room was a little old and dated, but it was still clean.

It was very close to the station and the staff were extremely helpful and friendly.

Stayed in March 2025

Nice room and breakfast.

Stayed in March 2025

The hotel is 5 min walking from JR Kumamoto station, and an easy starting point for every sightseeing in the city (easy to access public transportations). the room was as expected, with enough space for one person, and equipped with what you expect to find in an hotel like this in Japan. Toiletries are available at the reception. also good Japanese breakfast included in the price.

Stayed in March 2025

It met my initial expectations, the room was decent, the location by the station was super convenient, along with the proximity to the river. The staff was fantastic and we chatted about shared travel and living experiences. I didn’t realize there was a breakfast, so that was a pleasant surprise!

Stayed in March 2025

The room is not really soundproof.

Great location, good value for money! Breakfast was pretty good too.

Stayed in January 2025

The included breakfast buffet was very popular, which meant that everyone had to jockey to get in line for the food and then to find a seat in the crowded dining area. The congestion between people getting breakfast and heading out for the day made it hard to catch the elevator.

The hotel was very conveniently located right near Kumamoto station. The hotel staff were very friendly and helpful. Our beautiful view from our hotel room was the plaza in front of Kumamoto station and the main road, which was decorated with twinkling lights for the holidays. The hotel offered an included breakfast buffet, which was very popular. My daughter liked the quality of the shampoo and conditioner available in the bathroom.

Stayed in December 2024

I think for the price it does not get much better. One of the best budget hotels I stayed in recent times.

Great staff, everyone was super friendly and helpful :) Room on the smaller side, but still fine. Breakfast did not have too many options, but the quality was okay and it was free. Location was perfect, right next to the train station.

Stayed in January 2025

Parking lift by an elevator.

Next to the mall and station.

Stayed in December 2024

Nothing

Just step away from the Kumamoto station. Room was very clean although it is simple.

Stayed in January 2025

Breakfast can be improved.

Excellent location right next to the Kumamoto Station.

Stayed in December 2024

For such a big hotel, the breakfast area in the lobby is rather small and has barely enough capacity, both in terms of space and the food offered for self service. Despite the personnel's best efforts, they often run out. Moreover, the leaving guests have to cross the lobby, so it gets even more crowded. I was not given the WiFi password (individual for each room) when checking in, and had to go back to ask for it.

Proximity to train station, comfortable, if small room.

Stayed in December 2024

In the three nights I've been there, my room wasn't cleaned even once... Not even the trash bin in the room and small trash bag in the bathroom were emptied!

Very close to the station, which helps a lot.

Stayed in December 2024

The elevators get quite busy. A 4pm check in time is annoyingly late.

Reasonably priced no nonsense hotel near the station. Free breakfast included.

Stayed in November 2024

Breakfast is for early risers, they end breakfast at 9am, so do wake up earlier if you like to enjoy their breakfast. For the room rate, I am happy with their complimentary breakfast spread.

Location is great, within minutes of walking from Kumamoto Station. Consistent service and look and feel. Makes you feel "familiar" across different Toyoko Inn hotels across Japan.

Stayed in November 2024

Instead of a proper kettle, the hotel provided a hotplate and pot to boil water in room.

Location less than 5min walk from Kumamoto Station. Room was spacious & clean. Generous full amenities & facilities. Simple free breakfast.

Stayed in November 2024

Good breakfast provided. Staff are obliging, patient and helpful. Excellent location, just 1 to 2 mins walk from Kumamoto station.

Stayed in November 2024

Nothing

Super convenient to the JR station and tram stop.

Stayed in November 2024

The breakfast area is over crowded.

Very near to Jr station. Free complimentary breakfast. Friendly staffs.

Stayed in October 2024

Extra pillow will be really nice

Location was convenient for us. Easy to move around. Rooms are comfortable n clean. Room size small but acceptable.

Stayed in October 2024

Room was too small

Location was few minutes walked to JR and bus stations, very kind and friendly receptionists

Stayed in September 2024