check in time 4pm checkout 10am. if you return to your room before 4 pm the maid has it blocked off and you have to Waite till 4 pm to get into your room. crazy. Wi-Fi not very good. the room is very small even by Japanese standards but well laid out.

close to the train station. good Japanese style breakfast

Stayed in April 2023

Location - 2 minutes walk from the station. At Toyoko Inn one always knows what to expect - and this inn did not disappoint. Engaging staff, super clean room and a mainly business clientele. I didn’t do the free breakfast - but it did look popular.

Stayed in April 2023

Because of the room is small so, should have the connecting room for family.

Nice staff , Complete facilities, near JR Kumamoto, tram station and shopping centers, clean rooms, good breakfast.

Stayed in March 2023

Its took me about 30 minutes to queue for check-in. There's limited seats for breakfast. But overall is acceptable.

Its very near to Kumamoto station, about 3mins walk from the station.

Stayed in April 2023

Very close to train station. (Exit out into the large open plaza and turn the corner to the right. You'll see the hotel ahead to the left.) Use the street car directly across the plaza in front of the train station to get to Kumamoto Castle. The room is small but clean and comfortable. The included breakfast buffet was Asian style and adequate. Other options exist at the train station. Overall, a typical, reasonably priced stay, convenient to transportation.

Stayed in March 2023

The location adjacent to Kumamoto Station really appealed to me as as I used Kumamoto as a central location for travelling by train each day to places such as Aso, Beppu, Nagasaki and Fukuoka. When I returned each day the Food Court in the adjacent Amu Plaza was open for dining until 23:00. For sightseeing, the major stop of the Kumamoto Shiden (tram/streetcar) is right outside the hotel.

Stayed in March 2023

The check out time is a bit early.

Great location and price

Stayed in March 2023

Little space to open and spread out luggage.

Very close to Kumamoto Station. Good buffet breakfast. Clean.

Stayed in February 2023

room size a bit small

location

Stayed in February 2023

Even though parking was available, it was not able to accommodate our big ten seater car - Hiace.

As usual Toyoko Inn has decent sized twin rooms enough to accommodate a family of 2 adults and 2 kids. Rooms/interior is clean and cozy. Location is also nice, close to shopping malls etc. Parking is also available in case you travel by car.

Stayed in January 2023

Bigger parking required for big team

Nice breakfast

Stayed in January 2023

Very long queue for check-in at the counter during peak time. Not many convenience stores nearby the hotel. Be sure to prepare your supply if you are often hungry at night.

Just a few steps from Kumamoto JR station to this hotel. Also, the car rental service is very close. The best choice if you wish to travel to Aso mountain the next day. I love the skincare set they provided (DHC brand). It's really nice! Their moisturizer revives my skin from the very cold and dry weather. Breakfast is a must! It is not much fancy. Just only the curry rice, 2-kinds of soup, bread and jam, and some Japanese side dishes. However, it's free! Combined with the room price. You can also bring the package if you have no time to sit in. It is worth every dollar you spend on the room price!

Stayed in January 2023

The location is excellent being near to JR Station. Breakfast though simple was good enough to fill stomach before going out for shopping etc.

Stayed in December 2022

The bathroom is quite uncomfortable due to no soundproofing and the size.

The staff are very helpful, especially the young man at the front desk who speaks English with an American twang. He deserves a heartfelt shoutout for his cheerful demeanor and helpfulness. We didn't get your name, but thank you very much for your enthusiastic assistance! Our room was on the 25th floor with great view of the city. It is small and a bit difficult to manouver with out luggage, but good enough for sound sleeps. The location is of course a major positive. Right next to the train station and a mall, car hire shops from Nissan and Toyota available nearby.

Stayed in November 2022

Too clowded

Good location and high speed elevator.

Stayed in November 2022

there was a height restriction for cars so I had to pay fat car park (this was not stated on the site)

close to the train station

Stayed in August 2022

It would have been great if there were two pillows.

The location was the best and the room was very clean.

Stayed in May 2022

Great and helpful staff would give good tips on seeing local sights and fantastic complimentary breakfast

Stayed in April 2025

A good breakfast and a comfortable bed with a mattress.

Stayed in December 2024

Tiny room for 2 person, limited choice for breakfast

Close to JR station. Comfort living environment as for this price.

Stayed in December 2024

Cleanliness and facilities of the hotel.

The location.

Stayed in December 2024

Inspite of the high traffic and automated checkin system, the hotel staff was on hand to assist guests.

The hotel staff were very professional and helpful. My rental car battery died and the staff assisted me to contact the rental car company. The location is excellent being next to the Kumamoto train station. The room had excellent view of the surrounds. The dining area at the lobby was available for guest use. Special thanks to the gentleman at the front office who spoke excellent English.

Stayed in January 2025

Free breakfast. Staff helped me with luggage forwarding

Stayed in November 2024

N/a

The best location just a few mins walk from JR , breakfast provided :)

Stayed in December 2024

I went to the lobby at 0830am and not much food left.

The staffs are very nice and helpful especially the tall gentleman who worked ard 9pm on 28/10 and 9am on 29/10. He is very helpful and friendly I am very appreciated for his help Thanks

Stayed in October 2024