108-0074 Tokyo-to, Minato-ku Takanawa 2-16-29, Japan
#227 of 1,459 hotels in Tokyo
Guests' ChoiceBased on 497 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 January 2024
Nicola
Canadano view from room window (was obscured)
easy accessible location, metro nearby, very good breakfast, reasonable size room, nice bathroom
Stayed in December 2023
Reviewed: 3 January 2024
Vicente
United StatesLocation, Friendly and helpful staff.
Stayed in December 2023
Reviewed: 2 January 2024
Joice
SingaporeThe hotel is near to Asasuka line and KK line which is very convenient to Haneda Airport station. Just one train without any changing. There are 24 hour food cafes around the hotel which makes it easy for supper. I also like the washer/dryer in the room to facilitate easy washing.
Stayed in December 2023
Reviewed: 2 January 2024
Kwok
SingaporeCan’t find English Channel on TV
Walking distance from train station (5min walk to sengakuji station and 1.1km away
Stayed in January 2024
Reviewed: 2 January 2024
Kwok
SingaporeOur room is facing the road and thus a little bit noisy. There isn’t any english movie or news in English
Very convenience . Close to sengakuji train station . 5 min Walk to reach hotel from sengakuji train station. 1.1km away from shinagawa Shinkansen station
Stayed in January 2024
Reviewed: 1 January 2024
May
MalaysiaLocation was near Sengakuji station which was convenient to take train to Haneda or Narita airport. The rooms were spacious by Tokyo standards and the washer cum dryer in the room was very handy. Breakfast was good with a mix of Japanese and western food.
Stayed in December 2023
Reviewed: 30 December 2023
Mh
CanadaNothing
Lovely hotel and staff.
Stayed in November 2023
Reviewed: 29 December 2023
Janet
New ZealandNone
Excellent customer service. The washer and dryer in the room is very convenient
Stayed in December 2023
Reviewed: 28 December 2023
Jeremy
ChinaFirstly, cleaning only for towel change and rubbish collection. I would appreciate if they can do some basic house keeping like floor cleaning regarding we stayed 5 nights. It's better we can have more choice for the breakfast.
The room is clean and well equiped. Even a microwave and a washing machine is available. It is located just near the subway station so easy access for the tourist. The staff team is really nice and give all necessary support.
Stayed in December 2023
Reviewed: 27 December 2023
Ainih
SingaporeUnfortunately there is no wardrobe. Their wardrobe is an open concept type. Hence if you have any clothes that you wish to hang, it would be in the open. There is daily housekeeping that would help clean out your trash and replace your towels but if you need a thorough cleaning of your room, you need to pay. Late checkout is not available for free but you may leave your luggage there for them to keep. If you want late checkout, you have to pay (if i remember correctly) - JPY 2000 per hour per person.
The Room was really clean and big considering how generally hotels in Japan are small. We had 2 big luggages and only 1 can be opened at a time but there is still plenty of room to walk around despite one luggage being opened throughout our stay. We had a small seating area right beside our bed and a glass frosted window where my brother and I would usually eat together our Convenience store food at night. The toilet and shower is separated from each other. The bedroom was also separated from the toilet area by a sliding door so that was really good if you wish to have privacy from the bedroom and the toilet. Room came with a washing machine, detergent and an ironing board but for jeans that was stuck onto a wall (I believe it was meant to iron your pants). We had booked a Superior Twin Room which had 2 beds. Soap, Shampoo and Conditioner were provided in the hotel room. They had amenities provided on the reception lobby where Tea Bags, Coffee, Vanity Kit, Shower Sponge (you should definitely try using the sponge while you are there. It feels really awesome to use while washing your body), razor kit, toothbrush, etc.. Ice Machine is located outside. There are a few convenience stores nearby. The nearest is about maybe a 7 MIN walk while the rest are abit of a 15 MINS walk. Unfortunately there are no airport bus limousine that goes directly to the hotel from Narita Airport but you can take the train from Narita Airport directly to Sengakuji Station (preferably) or Takanawa Gateway Station. Hotel is like 3MINS walk from Sengakuji Station and around 7-10MINS walk from Takanawa Gateway Station (JR Line). Would recommend to take train directly to Sengakuji Station as it is difficult carrying big heavy luggage if you decide to go through Takanawa Gateway Station. The area is pretty quiet and it takes maybe about 30-45 MINS by JR Line to the popular station like Shibuya, Shinjuku, Harajuku Station. About 1 Hour by JR Line to Ikebukuro.
Stayed in October 2023
Reviewed: 27 December 2023
Katie
AustraliaOne of the wall plugs next to the bed didn't seem to work, but we made do with others around the room.
Washing machine and dining table in the bedroom were very useful. Friendly and helpful staff. Variety of toiletries available all the time. The bed was the comfiest out of all four hotels we stayed at.
Stayed in November 2023
Reviewed: 22 December 2023
Janet
New ZealandNothing
Excellent customer service
Stayed in December 2023
Reviewed: 19 December 2023
Benjamin
SingaporeNil
Very near sengakuji station and walkable to takanawa gateway station, which brings you to most parts of Tokyo relatively quickly. It also has washing machine / dryer inside the room. Considering it’s Tokyo, the price and size of the hotel room is quite good.
Stayed in December 2023
Reviewed: 14 December 2023
Patsy
SingaporeThe limited housekeeping
The room comes with microwave and washing machine cum dryer (free detergent). Only about 50m walk to Sengakuji subway and 5 mins walk to JR Takanawa gateway station.
Stayed in December 2023
Reviewed: 14 December 2023
Yasmine
United Arab EmiratesDaily cleaning service is charged (optional)
Very clean, located near the metro. Room is small but average size for Tokyo. They accepted to store our suitcases for 3 days while we went away for a ski trip - really appreciated.
Stayed in December 2023
Reviewed: 9 December 2023
Oakley
AustraliaQuiet location. Close to 2 train stations. Very handy if departing from Haneda airport. Breakfast was very nice.
Stayed in December 2023
Reviewed: 1 December 2023
Nurul
MalaysiaRoom a bit congested. Would be perfect if its a bit larger.
The location is great. Room itself although a bit small but almost complete with everything you need.
Stayed in November 2023
Reviewed: 29 November 2023
Ilya
IsraelVery good location -a few steps to the Sengakuli Station., Takanawa Gateway station, direct connection to Haneda airport. Washing machine/drier and microwave in the room. The staff is incredibly kind and helpful.
Stayed in November 2023
Reviewed: 29 November 2023
Eleanor
AustraliaNot the hotel’s fault but the local area is a massive construction site with the redevelopment of Takanawa Gateway. Our room was quiet though.
Very convenient for getting to Haneda for an early morning flight. Right next to the Keikyu train station
Stayed in November 2023
Reviewed: 27 November 2023
Gitana
LithuaniaCleanliness was a bit lacking. Hotel is located next to a busy street and a large construction site. Both of these do not cause major inconveniences except for the early mornings - can be a bit noisy.
Convenient location - subway and JR stations very close. A few places to eat in the area, sufficient choice of convenience stores and supermarket in the 5-10 min radius. Friendly and helpful staff.
Stayed in November 2023
Reviewed: 24 November 2023
Glenn
AustraliaFirst room smelled of smoke but on commenting they moved me
Close to station and easy from airport
Stayed in November 2023
Reviewed: 24 November 2023
Fiona
AustraliaClose to trains, convenience store and still a quiet neighborhood (but with some small restaurants). Lovely to walk to the Shrine only 5 mins away. Room was spacious by Tokyo standards
Stayed in November 2023
Reviewed: 23 November 2023
Hin
CanadaThe service of the staff was excellent
Stayed in November 2023
Reviewed: 21 November 2023
Shane
United StatesThey don’t fix your bed, but it is stated in the message sent prior to staying.
Close to train subways and the amenities are clean.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content