920-0919 Ishikawa, Kanazawa, Minami-machi 4-50, Japan
#43 of 125 hotels in Kanazawa
Guests' ChoiceBased on 908 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
9.1
Free WiFi
8.4
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End of dialog contentReviewed: 5 September 2024
Takumi
BelgiumVery friendly staff, breakfast was excellent and rooms were very clean, modern and quite large for Japanese standards.
Stayed in September 2024
Reviewed: 29 August 2024
Yukai
Taiwangood location, room with laundry machine is an ideal choice for long term journey, of course the service is great
Stayed in August 2024
Reviewed: 22 August 2024
Valentina
ItalyModern hotel with all comforts. The washing machine inside our room was a top plus and it worked great!!!
Stayed in August 2024
Reviewed: 17 August 2024
Silvia
ItalyNothing. Everything was good
Big room with all more utilities than expected
Stayed in August 2024
Reviewed: 13 August 2024
Philhall60
New ZealandGood room size and location was excellent.
Stayed in August 2024
Reviewed: 10 August 2024
Shimon
IsraelBreakfast is typical Japanese - not easy for Europeans to find too many options to eat. Coffee is bad - no option for espresso. No option to order fried or soft eggs.
The place is clean and close to major attractions. Staff was polite and helpful. Rooms have washer and dryer - this was great.
Stayed in August 2024
Reviewed: 8 August 2024
Woolgatherer
AustriaI like these Tokyu STAY hotels. We stayed in one in Tokyo and we plan to stay in their Osaka location too. The rooms are exceptionally clean and the beds are very comfortable. The washing machine in the room was a bonus. In Kanazawa, the hotel is perfectly located. Three stops on the bus from the station and a hop, skip and a jump to the Oyama shrine and Omicho market. Plenty of eateries around too.
Stayed in August 2024
Reviewed: 1 August 2024
Subhashish
IndiaLovely hotel right on the main road and at a walkable distance from all places one would want to go to. The breakfast had good options and the staff were very warm and friendly. Having a washing machine (along with detergent) in the room was very helpful since we came to Kanazawa in the middle of a 2 week trip and had lots of clothes to wash.
Stayed in July 2024
Reviewed: 26 July 2024
Brian
SpainWe tried to use the washer/drier but it was more complicated than the instructions indicated.
The hotel was very well equipped and very handy to the city centre. It is located 5 minutes by bus from the main train station with a bus stop right in front of the hotel which makes it easy to get to.
Stayed in July 2024
Reviewed: 23 July 2024
Martina
ItalyNice staff, clean and comfortable rooms.
Stayed in July 2024
Reviewed: 23 July 2024
Gregory
Belgium/
- Good location to reach the major sites on foot. - Washing machine in the room. - Nice breakfast.
Stayed in July 2024
Reviewed: 18 July 2024
Karin
NetherlandsThe washing machine in our room!
Stayed in July 2024
Reviewed: 29 June 2024
Jennefer
United StatesThe hotel is only a short walk away from Kanazawa Castle and the famous Omicho market. We were pleased with the modern facilities and the washer/dryer combo in the room. Breakfast was great, and all of the staff was friendly. It was nice to find an amenity bar in the hallway near the elevator.
Stayed in June 2024
Reviewed: 26 June 2024
Lina
PortugalNothing to point out
Breakfast is great. The decoration is really nice. Room clean and nice.
Stayed in May 2024
Reviewed: 24 June 2024
Alina
DenmarkGreat facilities with everything you need! Great sound insolation, well-functioning AC, clean and modern. Very friendly staff.
Stayed in June 2024
Reviewed: 23 June 2024
Frans
SwedenFacility and staff was amazing.
Stayed in June 2024
Reviewed: 23 June 2024
Marie-alima
FranceThe breakfast is not the best. The AC stop when you leave the room during the day so when you come back it can be really hot
Good location near Kanazawa castle Park! Not too far from the station if you take the bus. Really convenient to have a wash in machine/dryer The bed is comfortable but the pillow are a little too hard. The room space is great. You can turn the AC on and off. If you are lucky with your room you can see the sunset from your window.
Stayed in June 2024
Reviewed: 17 June 2024
Caterina
JapanVery good position, good rooms for fair price
Stayed in June 2024
Reviewed: 13 June 2024
Sabrina
AustraliaFantastic size room for Japanese standard. Great location and very friendly and helpful staff
Stayed in June 2024
Reviewed: 11 June 2024
Henry
United StatesNone
Laundry machine in the room and convenient bus ride to the train station
Stayed in June 2024
Reviewed: 11 June 2024
Irmantas
LithuaniaNothing
Everything, really good hotel, one of the very best during our trip in Japan
Stayed in June 2024
Reviewed: 10 June 2024
Ann
CanadaNothing we disliked
Our room was very comfortable, a good size and super clean. It was fantastic having a washer/dryer in our room. The location was amazing and within walking distance to many tourist attractions. Kanazawa Train Station was a 30-minute steady walk away from the hotel which was so convenient. Kanazawa was one of our favourite places that we visited during our three week vacation in Japan and we will cherish all the happy memories especially as the accommodation was the "icing on the cake". Bought breakfast elsewhere (7-Eleven and Family Mart).
Stayed in May 2024
Reviewed: 6 June 2024
Damian
AustraliaNothing.
Clean and comfortable room with good facilities. We will be doing more Tokyu stays this trip.
Stayed in June 2024
Reviewed: 4 June 2024
Jack
AustraliaNothing
It’s super clean, located walking distance from the train station and all the main attractions in Kanazawa Also had a washer dryer in the room so you could do all your laundry.
Stayed in June 2024
Reviewed: 3 June 2024
Amanda
AustraliaNo real complaints, the room was clean and the bed very comfortable. Room wasn't huge, but it was what we expected.
The breakfast was quite good, was pleased to get some fresh fruit, though the quantity could have been larger, rather than placing on a standard dinner plate, perhaps a larger plater. The staff were excellent, very friendly and helpful.
Stayed in May 2024
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