Nil

The view of the mountains and the room was set up well. Close to the castle and gardens and the historical precincts. Very cosy hotel.

Stayed in December 2024

Room is very small. And our 12 year old was not given a bed. Definitely not family friendly.

Its location is perfect for exploring Kanazawa. And the room has a washing machine and dryer which is perfect for us after spending a bit of time on the road.

Stayed in December 2024

We didn’t end up going looking for nearby restaurants so can’t comment on that.

On a main bus route from/to station and various attractions, 5-10 mins walk to the main market and same through a lovely shrine to the castle and another 5 to the big gardens, close to several convenience stores. Bus stop only a few hundred metres away. Room was excellent, had washing machine and microwave. Staff friendly and helpful.

Stayed in November 2024

Good location Friendly staff Comfortable room

Stayed in November 2024

Nothing to dislike

Friendly helpful staff and great location

Stayed in November 2024

Nothing to complain.

The location of the hotel - all attractions are in foot distance. Hotel is clean, modern. Availability of the coffee corner is big plus.

Stayed in November 2024

The breakfasts were only average-=the Japanese breakfast was good but the Western breakfast was not. Watery eggs, not very good toast, not much in the way of pastries.

The location, the double bed, the staff.

Stayed in November 2024

The breakfast was disappointing, I'm pretty flexible but slices of cooked beef and noodles aren't really for me for breakfast. Just a toaster and some bread and jam would have been nice.

The staff were wonderful, went out of their way to help. They were however unable to assist with cancelling a restaurant booking which needed to be done in Japanese, hotel policy apparently. They were embarrassed about this, it is a bit ridiculous! Washing machine in room is great, and they lend out hair straighteners, iron and board etc. Room was good size for Japan and comfortable.

Stayed in November 2024

Windows cannot be opened and on TV there is only japanese TV. No Netflix or youtube available. After whole day raining if sou stay in the evening on the hotel it would be nice if you could watch something.

I like that room was quite big and there is table with chairs. Nice view drom the room.

Stayed in November 2024

Nothing major to highlight—we were expecting water in our room, but it needs to be purchased from the vending machine on the ground floor. The breakfast was predominantly Japanese, which is fine, but with limited options for those who prefer a continental style. The staff could improve their English proficiency.

Tokyu Stay Kanazawa is ideally located for exploring Kanazawa. The hotel is clean and well-maintained, with spacious rooms. The staff are very kind and supportive.

Stayed in November 2024

Good location. Friendly and helpful staff. Comfy beds and duvets!

Stayed in November 2024

The room was well designed and thought out. Bonus was having a washing/dryer machine inside your own room which kept running even after removing room key. No need to waste your day waiting for it to finish.

Stayed in November 2024

Had to walk 5 minutes to get a taxi. Would have liked a handout or a QR code to learn about recommended restaurants near the hotel.

Good location; great to have a washer dryer in the room!

Stayed in November 2024

Nothing.

Very clean, comfortable and modern hotel well positioned in Kanazawa. Good size bedroom and very attentive staff.

Stayed in October 2024

The beds were comfortable

Stayed in November 2024

Not applicable

Very well located. Room bigger than usual in Japan. Washer and dryer in the room . Very nice and helpful staff.

Stayed in November 2024

Great central location, close to the main tourist attractions .

Stayed in November 2024

Nothing much.

The location is perfect. It's easily assessible via most buses from Kanazawa Station. The bus stop is just a few steps away from hotel entrance. You can also catch the loop buses to Kanazawa's major attractions from the same stop. Our room was spacious and the bed very comfortable. We also loved the in room washing machine and microwave. This is definitely one of the best hotel for our trip to Japan. They also provided luggage forwarding service to our next hotel, enabling us to travel without the hassle of dragging our big luggages.

Stayed in November 2024

The only place that didnt have water dispensers out of our 7 hotels we stayed in Japan. seems lile a very simple thing to fix?

Good location, comfortable and easy communication

Stayed in November 2024

The location was great. We could walk to all central locations. The room was comfortable and clean.

Stayed in October 2024

Nothing really.

Breakfast was quite varied with a wide range of options.

Stayed in November 2024

Breakfast, lobby coffee 😖. Beds a bit firm.

Larger room size for Japan. Washer-dryer in room. Location!

Stayed in October 2024

The location was ideal for train travellers, close to the station and easy to locate. The rooms were comfortable... comfortable beds; roomy bathroom, and spotlessly clean. Staff very helpful.

Stayed in October 2024

Was all pretty good.

Friendly staff. Close to sights of Kanazawa. Welcome drink was a nice touch.

Stayed in October 2024

Nothing

It was perfect for us. We needed washing facilities as we were half way through our Japan holiday and having them in the room was excellent. It was comfy, quiet and a great location. A real 10/10

Stayed in October 2024