920-0919 Ishikawa, Kanazawa, Minami-machi 4-50, Japan
#42 of 124 hotels in Kanazawa
Guests' ChoiceBased on 908 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
9.1
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 6, 2024
Graeme
AustraliaNeeds a washing line over the bath like many other hotels. Basically no western style breakfast available.
Room was good size (for Japan) and the washing machine in the room was a massive bonus. Staff were fantastic when I left something in the safe and had to go back to the hotel after checking out.
Stayed in September 2024
Reviewed: September 5, 2024
Takumi
BelgiumVery friendly staff, breakfast was excellent and rooms were very clean, modern and quite large for Japanese standards.
Stayed in September 2024
Reviewed: August 29, 2024
Yukai
Taiwangood location, room with laundry machine is an ideal choice for long term journey, of course the service is great
Stayed in August 2024
Reviewed: August 22, 2024
Valentina
ItalyModern hotel with all comforts. The washing machine inside our room was a top plus and it worked great!!!
Stayed in August 2024
Reviewed: August 17, 2024
Silvia
ItalyNothing. Everything was good
Big room with all more utilities than expected
Stayed in August 2024
Reviewed: August 13, 2024
Philhall60
New ZealandGood room size and location was excellent.
Stayed in August 2024
Reviewed: August 10, 2024
Shimon
IsraelBreakfast is typical Japanese - not easy for Europeans to find too many options to eat. Coffee is bad - no option for espresso. No option to order fried or soft eggs.
The place is clean and close to major attractions. Staff was polite and helpful. Rooms have washer and dryer - this was great.
Stayed in August 2024
Reviewed: August 8, 2024
Woolgatherer
AustriaI like these Tokyu STAY hotels. We stayed in one in Tokyo and we plan to stay in their Osaka location too. The rooms are exceptionally clean and the beds are very comfortable. The washing machine in the room was a bonus. In Kanazawa, the hotel is perfectly located. Three stops on the bus from the station and a hop, skip and a jump to the Oyama shrine and Omicho market. Plenty of eateries around too.
Stayed in August 2024
Reviewed: August 1, 2024
Subhashish
IndiaLovely hotel right on the main road and at a walkable distance from all places one would want to go to. The breakfast had good options and the staff were very warm and friendly. Having a washing machine (along with detergent) in the room was very helpful since we came to Kanazawa in the middle of a 2 week trip and had lots of clothes to wash.
Stayed in July 2024
Reviewed: July 26, 2024
Brian
SpainWe tried to use the washer/drier but it was more complicated than the instructions indicated.
The hotel was very well equipped and very handy to the city centre. It is located 5 minutes by bus from the main train station with a bus stop right in front of the hotel which makes it easy to get to.
Stayed in July 2024
Reviewed: July 23, 2024
Martina
ItalyNice staff, clean and comfortable rooms.
Stayed in July 2024
Reviewed: July 23, 2024
Gregory
Belgium/
- Good location to reach the major sites on foot. - Washing machine in the room. - Nice breakfast.
Stayed in July 2024
Reviewed: July 18, 2024
Karin
NetherlandsThe washing machine in our room!
Stayed in July 2024
Reviewed: June 29, 2024
Jennefer
United StatesThe hotel is only a short walk away from Kanazawa Castle and the famous Omicho market. We were pleased with the modern facilities and the washer/dryer combo in the room. Breakfast was great, and all of the staff was friendly. It was nice to find an amenity bar in the hallway near the elevator.
Stayed in June 2024
Reviewed: June 26, 2024
Lina
PortugalNothing to point out
Breakfast is great. The decoration is really nice. Room clean and nice.
Stayed in May 2024
Reviewed: June 24, 2024
Alina
DenmarkGreat facilities with everything you need! Great sound insolation, well-functioning AC, clean and modern. Very friendly staff.
Stayed in June 2024
Reviewed: June 23, 2024
Frans
SwedenFacility and staff was amazing.
Stayed in June 2024
Reviewed: June 23, 2024
Marie-alima
FranceThe breakfast is not the best. The AC stop when you leave the room during the day so when you come back it can be really hot
Good location near Kanazawa castle Park! Not too far from the station if you take the bus. Really convenient to have a wash in machine/dryer The bed is comfortable but the pillow are a little too hard. The room space is great. You can turn the AC on and off. If you are lucky with your room you can see the sunset from your window.
Stayed in June 2024
Reviewed: June 17, 2024
Caterina
JapanVery good position, good rooms for fair price
Stayed in June 2024
Reviewed: June 13, 2024
Sabrina
AustraliaFantastic size room for Japanese standard. Great location and very friendly and helpful staff
Stayed in June 2024
Reviewed: June 11, 2024
Henry
United StatesNone
Laundry machine in the room and convenient bus ride to the train station
Stayed in June 2024
Reviewed: June 11, 2024
Irmantas
LithuaniaNothing
Everything, really good hotel, one of the very best during our trip in Japan
Stayed in June 2024
Reviewed: June 10, 2024
Ann
CanadaNothing we disliked
Our room was very comfortable, a good size and super clean. It was fantastic having a washer/dryer in our room. The location was amazing and within walking distance to many tourist attractions. Kanazawa Train Station was a 30-minute steady walk away from the hotel which was so convenient. Kanazawa was one of our favourite places that we visited during our three week vacation in Japan and we will cherish all the happy memories especially as the accommodation was the "icing on the cake". Bought breakfast elsewhere (7-Eleven and Family Mart).
Stayed in May 2024
Reviewed: June 6, 2024
Damian
AustraliaNothing.
Clean and comfortable room with good facilities. We will be doing more Tokyu stays this trip.
Stayed in June 2024
Reviewed: June 4, 2024
Jack
AustraliaNothing
It’s super clean, located walking distance from the train station and all the main attractions in Kanazawa Also had a washer dryer in the room so you could do all your laundry.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content