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Reviews of Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi 4 stars

604-8042 Kyoto, Kyoto, Nakagyo-ku Nakanocho 557, Japan

#183 of 688 hotels in Kyoto

Guests' Choice

Review score

Based on 374 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 5 April 2025

    9.0
    Our room was great. Upper floor with a sitting area and a dining area
    • Leisure trip
    • Family with young children
    • Premier Twin Room with Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location and friendly and helpful staff

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Perfect Stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It was a perfect stay!

    We loved everything about this hotel. The room was spotlessly clean, super comfortable and it was a pretty reasonable size. The staff were wonderful - English speaking, incredibly and always helpful. They have a complimentary tea and coffee station in the lobby, as well as an evening Sake station - yep, free sake if that’s your thing! They also have an origami station which my daughter and I really enjoyed using the “How To” book. We had our luggage forwarded from Osaka and they were already waiting in our room when we checked in - a huge convenience for us. The location is fantastic! Tucked away in a quiet laneway just off the Shinkyogoku Shopping District, the hotel is within walking distance of Gion, Nishiki Market, and so much more. There’s a taxi rank nearby, plus subway entrances just a few minutes away - it was super easy to get around. It’s a modern, stylish, and welcoming hotel that’s absolutely worth spending that little extra to stay here. If you’re visiting Kyoto, I highly recommend staying here.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    10
    Perfect Location, Central to everything essentially Kyoto!
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location. It’s 1 min walk to the famous Nishiki Market, where I went everyday for food and fun.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Overall we really like the hotel. It is clean, friendly and located in the central of city.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The property is right in the middle of city. It is prefect location, convince to go to anywhere.

    Staffs are very friendly and helpful.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Kyoto is an amazing city to explore and the hotel is well situated to do so.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 4 nights

    Excellent location to Nishki markets and Ponto-cho area. Is a lovely modern hotel . The staff were very helpful and helped organise a taxi for us to the station.

    Stayed in February 2025

  • Reviewed: 24 March 2025

    9.0
    Perfect location for exploring!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 3 nights

    No onsen or spa to go to, but not a big deal.

    Location was perfect! Right in the Nishiki market and other stores/restaurants. Room was a comfortable size, includes sleep wear and shampoo/conditioner. We had 3 twin beds for 3 of us (2 adults, 1 child) and the beds were comfortable. Some amenities available in the lobby of the hotel, which was nice.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A dresser or somewhere to put your clothes other than the hangers would be helpful.

    Great location for exploring.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Amazing and beautiful!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel, amazing helpful and friendly staff. Rooms were spacious and comfortable dryer/washer in room work perfectly. The complementary Sake bar in the evening is a nice touch.

    Very close to a lot of shopping and sight seeing.

    Stayed in February 2025

  • Reviewed: 23 March 2025

    10
    We will be back again!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything! Nice room and great location! The staff were helpful. We love the free coffee and sake in the lobby.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    Extremely convenient with loads of shops available at just downstairs.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location. Right smack in the middle of the most popular shopping district in Kyoto.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    We enjoyed the location where so lively
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location was excellent and the washer/dryer in the room was so convenient

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Wonderful location, in a busy area but no noise from surroundings.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Great and clean hotel, and close to all the major historical sites!
    • Leisure trip
    • People with friends
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to the old centre of Kyoto, walking distance from Gion!

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    I would recommend this hotel. From the staff to location and the room. Great stay.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great for our stay.

    We did not have breakfast at the hotel but there were food places right by the hotel. The location was amazing if you’re looking for something close to the train/bus stations. The bus stops are right around the corner, there’s a train station right by the hotel and also a main station 5 min walk away. It’s right behind the main busy street and there’s an alleyway of shops right next to the hotel. The washer/dryer unit added to the value of our stay. We had to dry a load maybe twice to fully dry but it depends on how big the load of laundry is.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Go through the Skinkyyogku arched entry, turn right by the donut shop.
    • Leisure trip
    • Couple
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is extremely hard to find. It is actually in the market where cars are not allowed. It took us two taxes and asking three different people before we were able to find the hotel.

    Very nice people. You’re right in the market, so fun and interesting. We were surprised by crowds. Our room was small but well equipped.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Wonderful comfortable stay with a view
    • Leisure trip
    • Couple
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pleasantly surprised by this hotel. In a fantastic location just off the main shopping drag in Kyoto, but perfectly quaint and quiet. Room was spacious and had a beautiful view. The washing machine, sink and microwave made the stay more comfortable than others. It was also nice to have a window that we could open after multiple stays in Japan without this option. Wonderful staff and very accommodating. Would stay again if I come back :)

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel! Fantastic location, delightful staff and excellent rooms.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    Lovely staff, very great first impression!
    • Leisure trip
    • Couple
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Best location, in the centre of everything. My favourite was having the laundry/dryer machine in our hotel room. Made the trip much more convenient.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    10
    Second visit, didn't disappoint
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hard to pick anything, I can't fault anything. Probably the only thing is it is normally a little expensive. We found an amazing deal, but it was a random one off, but I am very glad otherwise we couldn't have afforded to stay.

    The location inside the shopping arcade is simply excellent. The hotel is well presented, staff are helpful and the rooms are quite large for japan. The free sake and wine bar, as well as tea/coffee and soft drinks, was made for an even more comfortable stay. These touches make all the difference for weary travellers. This was my (and my child's) second time visiting in 6 years, and this time, I brought friends who also loved it. The location is not far from Gion and easy to access from kyoto station via taxi or bus. The Hankyu line is also literally underneath the hotel, which we used to get back to Osaka for our flight. We will definitely be back for visit number 3!

    Stayed in February 2025

  • Reviewed: 8 March 2025

    10
    Great spot. Don't think twice.
    • Leisure trip
    • Couple
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Great place, great spot.

    We had a moment of worry upon delivery by taxi and unsure he took us to right spot. Once we found, it was nothing but smooth sailing. This was a fantastic location for for both walking and train. Very modern & comfortable. Staff was very friendly and helpful, including our first time shipping luggage. The wine and sake machine was a great touch as well. We booked this place to take advantage of in- room laundry, and I was able to figure out with Google translate.

    Stayed in February 2025

  • Reviewed: 6 March 2025

    10
    Exceptional Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 5 nights

    The best part of this hotel is the washing machine and microwave that is available in your room. Some drinks, coffee machine and ice making machine were also free at the front. Location of the hotel was perfect as it is very close to Gion, Nishiki Market and Large shopping centres whilst hidden away facing the back street.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    9.0
    Excellent choice to stay in Kyoto
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 3 nights

    Excellent location, comfortable & functional room with nice view of Kyoto. Professional and friendly staff. We also enjoyed the free coffee/tea at the lobby. Highly recommended hotel!

    Stayed in February 2025

  • Reviewed: 14 February 2025

    10
    Very happy, satisfy and if I go Kyoto again, I will book this hotel for my next stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Washing Machine - Non-Smoking
    • Stayed 1 night

    Very good location for food and shopping

    Stayed in February 2025

  • Reviewed: 30 January 2025

    10
    Location is the best!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Extra Bed and Washing Machine - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Japanese room in general are small. So once you get over that. This property is brilliant!

    The location is brilliant, near Main Street and pedestrian markets. Stylish accommodations.

    Stayed in January 2025

Showing 1 – 25

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