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Reviews of DoubleTree by Hilton Naha 4 stars

900-0034 Okinawa, Naha, Higashimachi 3-15 , Japan

#103 of 162 hotels in Naha

Guests' Choice

Review score

Based on 37 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 8 March 2025

    7.0
    Convenient location near monorail
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were average, the double bed was against a wall. The bed was the hardest bed with the softest pillow I've ever had. Three nights without being able to sleep impacted my enjoyment of Okinawa. It could be improved by offering extra pillows.

    The hotel is well located and easy to get to from the airport via monorail. The staff were really friendly and helpful.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only breakfast offed

    Stayed in February 2025

  • Reviewed: 27 November 2024

    8.0
    The Doubletree is a good value.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The hotel room needs to add & upgrade its electrical plugs. The bed had a soft spot where most people sit on the bed. The door to the bathroom opens into the entry way and the light switch is on the far side of the door: a pocket sliding door would be an improvement. The built-in desk cabinetry is dated.

    The hotel is aligned with a monorail (that starts at the airport) stop. The location is near the main shopping street, The breakfast brunch was good and popular. Sunday brunch had local customers (2 hr wait). As a hotel guest, I was able to make a reservation and the hotel staff called me when the table was available (within 15 minutes). There are no restaurant offering other than breakfast but there are many offerings near the hotel.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very near the train station and the main road.

    Stayed in October 2024

  • Reviewed: 20 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are beads in the pillows which are uncomfortable in my opinion. Some may like them. However, it was uncomfortable for us. Bed were too soft for our liking. Room was slightly smaller.

    Very near to train station and Naha bus terminal.

    Stayed in February 2024

  • Reviewed: 5 November 2023

    8.0
    My overall experience with the hotel was fantastic. The staff and service were second to none!!!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    This may be more of a cultural thing but, many of the items were undercooked, like the scrambled eggs and the bacon.

    I enjoyed the variety of items available. Being located inside of the hotel was fantastic!!!!!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was a little small, but it was a great value for the price.

    The atmosphere and the friendliness of the staff.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really to complain about. Rooma are slightly small but this did not bother us much.

    Location great, very close to monorail. Helpful staff, tasty breakfast. Overall good stay.

    Stayed in August 2023

  • Reviewed: 27 June 2023

    8.0
    Quiet and comfortable place. This hotel provides a great location for travelers who want to take monorail as their trans
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The parking fee is a bit high

    The location is great. Just across Asahibashi station and has the elevator besides the hotel.

    Stayed in June 2023

  • Reviewed: 12 December 2022

    7.0
    trip with family
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no restaurant and no room service at the hotel. very small area for breakfast. not comfortable lounge and no coffee area. very small room size

    close to the international streets and airport

    Stayed in December 2022

  • Reviewed: 9 November 2022

    9.0
    Brighter light
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Light in bathroom was not bright enough for shaving

    Location/cleanliness/staff

    Stayed in November 2022

  • Reviewed: 6 February 2025

    6.0
    Buy your own drinking water or drink from the tap :)
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We stayed 4 days 3 nights and was only given 2 bottles of drinking water on the first day. We were notified by the hotel staff that no additional bottles of drinking water will be given for the remaining days because we booked the accommodation through booking.com. However, if we book through their website, additional bottles of drinking water will be given. So, do buy some from the combini nearby when staying here.

    The location.

    Stayed in February 2025

  • Reviewed: 25 October 2024

    6.0
    Ok but not superior
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very average breakfast

    Close to monorail

    Stayed in October 2024

  • Reviewed: 12 July 2024

    6.0
    Serviceable hotel but could find better value.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor view (windows of next door office).

    Good location. Serviceable hotel...smallish room.

    Stayed in July 2024

  • Reviewed: 29 February 2024

    6.0
    Good staff. But needs better cleaning.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The two main issues I faced because of which I decreased my rating are as below: - When we went to the restaurant for an early lunch, part of the restaurant was being mopped up. And the smell was horrible. The kind of stink you get when the mop hasn't been cleaned properly over a period of time and there's chances of bacteria/mould growth. That smell made our lunch experience pretty dismal. - After having a bath, I noticed that the shower wasn't draining water at all. It was all clogged up. I was already too tired and just wanted to go sleep. So I slid the cover of the drain and saw that there was a build up of hair, which was the reason for the clog. Used a few pieces of plastic to remove it and then the drain got cleared. Effectively, I had to do the plumbing/housekeeping job for the room I was paying to stay in🥲

    The staff are very warm and nice. Overall, found their service and hospitality to be pretty decent. Location wise too the hotel is situated well. Just a 6-7 min cab ride to Menara KL Tower, and a whole lot of shops/restaurants within walking distance. After checking out, I asked them if they could hold my luggage while I visited a nearby place. They happily obliged and kept my luggage safe. The food in the restaurant was pretty good. Though at the breakfast buffet, some of the items kept getting over soon, and replaced very slowly.

    Stayed in January 2024

  • Reviewed: 2 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms, terrible air conditioning, small TV with very little English content. Poor wifi. Install large smart TV where guest can watch Netflix etc.

    Location

    Stayed in October 2023

  • Reviewed: 11 September 2023

    10
    I overall had a great experience and the cookies were good.
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom could be a bit bigger. An the area where the hotel was located I feel like could of been better there wasn’t really a lot of restaurants around

    It was very welcoming and they had a beautiful breakfast layer out.

    Stayed in September 2023

  • Reviewed: 1 August 2022

    10
    Home sweet home
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    I love everything

    I always stay here, best place to stay period. Fell at home every time.

    Stayed in July 2022

  • Reviewed: 19 October 2023

    7.0
    Amazing staff and great location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was not very comfortable

    Location and staff

    Stayed in September 2023

  • Reviewed: 26 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 10 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 28 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 25

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