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Reviews of DoubleTree by Hilton Okinawa Chatan Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

904-0115 Okinawa, Chatan, Mihama 43 , Japan

#27 of 77 hotels in Chatan

Guests' Choice

Review Score

Based on 61 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.0

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Showing 1 - 25

  • Reviewed: December 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed for two consecutive nights, but the breakfast content is almost the same. It is recommended not to repeat the dishes for two consecutive days.

    The room design and decoration feel comfortable, and it is very good to enjoy the beautiful sea and sunset from the balcony.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Ocean View
    • Stayed 7 nights

    For this price onsen must be.

    Good rooms, service.

    Stayed in November 2024

  • Reviewed: December 2, 2024

    10
    Very good hotel if you intend to stay at the Chatan area which was next to the American Village.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Ocean View
    • Stayed 3 nights

    Nothing.

    The location was next to the American Village with plenty of dining options. The hotel was neat, clean and smelled great. The staff were friendly and helpful. Ask them any question and they would be happy to help. Even prior to my arrival, I emailed them a couple of times. There is a convenience store within 5 minutes walk.

    Stayed in November 2024

  • Reviewed: June 27, 2024

    10
    Extremely comfortable, clean, spacious and functional.
    • Leisure trip
    • Travelers with friends
    • Twin Room with Balcony and Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing, it was all great.

    Very clean, great location, beautiful and helpful staff. Amazing ocean views.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Beautiful property and location. Excellent and friendly staff!!
    • Leisure trip
    • Couple
    • King Room with Balcony and Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to fault really!! The only thing was the roof top bar that was a big sell for me on the property and unfortunately it was closed 2 out of the 3 night we stayed there. And by the time we got up there they didn’t have the umbrellas out and the outdoor furniture didn’t have cushions. It was still beautiful but would have liked to see it in full form!!

    Great location. Good for local restaurants and day trips. The staff were so friendly and even went as far as booking us in for a massage at the Hilton whilst we were out for breakfast and couldn’t book in before hand. Close to a car hire company which is strongly recommended if you’re on the island to save you having to book before you go!

    Stayed in May 2024

  • Reviewed: November 20, 2023

    9.0
    Very enjoyable, and will return in the future-----thanks...
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights

    actually, everything met our needs-----thanks...

    Breakfast had a great selection and was very tasty-----thank you...

    Stayed in October 2023

  • Reviewed: November 10, 2023

    8.0
    Great location, spacious room, ocean view, breakfast could be better
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Terrace and Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is a little bit disappointing to be honest, was expected to have more choices and taste better with this price. Even though we have access to the pool of the other Hilton, just right across the street, but sometimes you just don’t want to put on your bathing suit and bathrobe and walk across the street.

    Location is great, right next to American Village. Room is spacious, with ocean view and a balcony. Staff is helpful.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    10
    Perfect getaway
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony and Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Staff were very friendly and helpful. Perfect place to stay a relax. Room was clean and spacious. Great location close buy to plenty of shops and restaurants. Loved staying here and will absolutely be back!

    Stayed in October 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Terrace and Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Food and drink wait at the pool is quite long.

    Friendly reception and Breakfast was great.

    Stayed in August 2023

  • Reviewed: July 16, 2023

    10
    Overall, I am pleased with my stay. This is a great location.
    • Leisure trip
    • Group
    • King Room with Balcony and Ocean View
    • Stayed 3 nights

    The price was a little steep. I didn't choose breakfast, but it should have been included for what I paid for the 3 nights. Other locations were more affordable, but I chose Doubletree due to reputation.

    The location is awesome and very convenient to many nice restaurants and shopping areas. The location is convenient to local beaches as well. The outdoor bar is really nice for watching picturesque sunsets. Parking is free, so that is a perk.

    Stayed in July 2023

  • Reviewed: June 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights

    A kids friendly hotel located at the super convenient spot with many restaurants, shops and coffee shops nearby. The swimming pool is clean, perfect for kids. They also prepared kids amenities in the room which is so caring. A definite yes if we want to stay again

    Stayed in June 2023

  • Reviewed: May 29, 2023

    10
    Smells very good in the lobby when checking in. Great start for the vacation!
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Perfectly clean and new. Location is also a plus.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    9.0
    Overall satisfied.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    If can provide later checkout it would be awesome.

    Helpful staff, clean, can access the pools at Hilton hotel.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Twin Room with Balcony and Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    Beds could be bigger Cleaning times could be in the morning

    Great room, awesome view and amazing staff.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    10
    Best in Chatan!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Balcony and Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing at all

    everything was perfect!

    Stayed in March 2023

  • Reviewed: February 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    quite expensive compare to around hotel

    having a great time here, location is great, view and people are great here!

    Stayed in February 2023

  • Reviewed: December 12, 2022

    8.0
    One night stay to enjoy American Village.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Nothing

    The rooms were of ample size and the beds were comfortable. The second floor ocean view rooms have an extended balcony with plants to keep some privacy. The hotel was very quiet despite being very close to the activity of American Village. We enjoyed the breakfast buffet. They had a nice variety of options.

    Stayed in December 2022

  • Reviewed: October 31, 2022

    9.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great view of fireworks from our balcony

    Stayed in October 2022

  • Reviewed: October 6, 2022

    10
    Overall I give it 9 out of 10
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 6 nights
    • Submitted from a mobile device

    The washer and dryer didn't work well at all

    Mostly all

    Stayed in October 2022

  • Reviewed: September 16, 2022

    9.0
    Friendly staff, great location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff.

    Stayed in June 2022

  • Reviewed: May 31, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The food. I feel like I paid for the variety. Not the quality.

    Stayed in May 2022

  • Reviewed: April 24, 2022

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Terrace and Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    That the restaurants are closed during lunch and dinner

    I love the service!!! Staff are friendly and courteous!

    Stayed in April 2022

  • Reviewed: December 30, 2023

    6.0
    I really enjoy the surroundings during my stay. Hopefully, it will be better next time.
    • Leisure trip
    • Couple
    • King Room with Balcony and Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Service! No concierge. My upgraded status was downgraded upon arriving. The body soap container was empty.

    Location

    Stayed in December 2023

  • Reviewed: November 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Balcony and Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Gym is not at double tree, gym is at hilton which is across the road - not convenient. No room service. No TV channel, only CNN.

    staff at front desk very good. Room very clean.

    Stayed in November 2023

Showing 1 - 25

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