Nothing

Modern, clean, great little onset

Stayed in February 2025

Nothing

Great sized room. Close to station, friendly staff

Stayed in February 2025

Very well located property, with a nice onsen, amazing and friendly staff and a very good restaurant!

Stayed in February 2025

Clean, comfortable and great location! Good size room.

Stayed in February 2025

I felt the beds were a bit uncomfortable, but this is more that I am not used to futons.

Located directly next to Gora station after a beautiful train ride up the mountains, this place was an incredible value for the cost. A couple of restaurants nearby and walking distance to the Hakone Open Air Museum. The hostel itself is very modern and the staff spoke English well. The onsen was very nice. Staff is more than happy to hold your luggage before and after check-in/check-out so that you don't need to worry about going there too late or leaving early.

Stayed in January 2025

We only missed the dinner, because the hotel restaurant didn't serve dinner in that day.

Great location! Nice and cozy place.

Stayed in February 2025

A lady was coughing all night, I couldn't sleep very well. Be careful, they may charge you what you didn't book for breakfast The room was cold.

Very close to the train station. The dinner is good. You can ask for more clean towels.

Stayed in February 2025

The food wasn’t so good as I’d hoped

Stayed in January 2025

Really good location within 50m of the train and cable car. Thought it might be noisy but couldn'thear anything.. Rooms were clean and great friendly staff. Everything you could need.

Stayed in January 2025

Nothing

The location is 3 min away from the Gora train station. The room is clean and spacious. The staff is friendly and efficient. I also enjoy the onsen and breakfast very much.

Stayed in January 2025

Can’t fault anything. Loved it. Only regret was not allocating more time to stay longer. We stayed two nights.

Staff were so friendly, obliging and eager to please. It was my birthday while there and every staff member wished me a happy birthday which made it very special! The room had plenty of space and it was lovely to have beautiful scenery out the window with a wonderful sunrise. Access is so easy by train, a little challenging by bus - we made the mistake of arriving by bus and needed to walk up the many many stairs in the rain only to laugh at how easy the train would have been. Train it was on leaving! It’s great spot to start the whole Hakone day pass with the cable cart right there at the train station. Lots of eateries to choose from. And the onsen was just divine with a special touch to receive a complimentary electrolyte drink afterwards. They were happy to store our luggage for our last day while we made the most of exploring the area. Breakfast was a great buffet style with with plenty of options for various taste buds! Nothing was a problem.

Stayed in January 2025

Nothing, really pleased.

Felt like an authentic Japanese experience, with its own private onsen on site. Super close to train station, cable car station and shops. Fantastic staff!

Stayed in January 2025

Nil

Room was clean and spacious with 4 beds. Staff were friendly and helpful. Hotel was a 2-minute walk from the train station but was still quiet. The cable car that takes you up the hill to get great views of Mt Fuji was also just a 2-minute walk away. 10 min walk to the openair art museum which was handy. Coffee shop and restaurants are also close by. The Hotel had its own Onsen.

Stayed in January 2025

The lights in the onsen are so bright but bright lights are an issue across Japan.

It's listed as a hostel but this is more like what we know in the States as an Ace Hotel (meaning: cool and nice!). We got a room with its own bathroom but some rooms have shared. Anyway, we loved our stay and the small onsen was quiet and perfect for a soak after a long day of walking. There is an on-site restaurant where we had a Western style breakfast. Loved the Yakutas they left for us to wear to the onsen. Only wish they had them for sale to take home.

Stayed in January 2025

The indoor thermal pool is ok…

The staff is super friendly especially Amy! Great recommendations and professional!

Stayed in January 2025

Very cosy, comfortable and modern at the same time. Excellent breakfast and location. Nice view from the balcony. Very kind staff

Stayed in January 2025

Nothing.

It’s a fantastic hotel/hostel. Everyone is warm and welcoming. The communication is great. The resto/bar is super. Just a very nice and convenient experience for visiting the area. Location could not be better.

Stayed in January 2025

On Mondays something to note is the restaurant is closed if you wanted to use this.

Stylish, modern but Japanese in style. Comfortable space, room huge considering with a small table and seat. Bathroom is a wet room as such but also a big space. Loved the large window and lighting. Also loved the extra touch of the diffuser to help with the dry air. Great location for Gora. We didn’t use the onsen because we are prudes and couldn’t get comfortable naked… but they explained everything to us which is helpful.

Stayed in January 2025

Very friendly staff Minute to station Very chill atmosphere

Stayed in January 2025

Perfect location, dinner, and breakfast. Friendly staff and have onsen

Stayed in January 2025

The staff were amazing, the breakfast was delicious, the rooms were spacious and comfortable, and the onsen was amazing and clean! Also very conveniently located!

Stayed in January 2025

The Restaurant is closed on Mon and Tues evenings so we couldn't eat in the hotel. Our stay was in December so some of the local eateries were closed or closed very early. Don't expect much nightlife in winter. We found a great pizza place round the corner and also ate in another hotel for our second evening.

Outstanding stay for a family of four sharing a family room. Conveniently located right next to the station and it is as stylish as it looks in the photos. Staff were super friendly and helpful and spoke great English. Spacious room with lovely bedding, toiletries and robes provided. Easy breakfast with a limited range of European and Japanese options. Tasty and filling. The onsen is gorgeous, small and indoor but very beautiful. A great experience; I was a little nervous about getting naked with strangers but advise anyone to go for it. Noone cares what you look like and it was a highlight of our Japan trip for me. Highly reccommend this place.

Stayed in December 2024

Location was great, right by train stop. Staff were kind and welcoming, able to speak English which was helpful. Rooms were clean and spacious for our family of 3 adults. Sauna was small but relaxing. There were laundry machines you can easily use (takes coins). Breakfast was a good variety of Western focused cuisine.

Stayed in December 2024

Nothing.

Clean, comfortable and well presented. Very close to the train station and convenience store.

Stayed in December 2024

Figuring out the train and bus situation for the area took a second. The hotel is right next to the station but when it comes to exploring the Hakone area you have to train elsewhere and then bus. I found google maps not 100% accurate. The front desk did show me a map and gave some advice which I appreciated!

I paid extra for their set menu and it was absolutely fantastic. What a great meal! I stayed in a dorm room, but it felt like the most relaxing and fancy hostel I've ever been at. It was a very relaxing vibe all around. The dorm spots were spacious and clean. The onsen was fantastic. I loved it here!

Stayed in December 2024