This funky boutique hotel is a great find. Right opposite the Gora train station makes it the ideal spot for exploring the Hakone area and using the Hakone Free Pass. I had a dinner and breakfast included and both were exceptional. The onsen is clean and large and well maintained. Being right opposite the Gora train station means you can be the first one up the mountain to the ropeway in the morning and beat the crowds of day trippers. The Gora Park Gardens are also worth visiting and the Hakone Open Air Museum is only one stop away on the train. The room was spacious, modern and had a fridge, kettle , hairdryer, slippers, PJs, and amenities like toothbrush etc. I highly recommend this hotel if you are planning a stay in Hakone. It had a great feel about it and I couldn't fault it.

Stayed in April 2024

Recommend to stay away from ordering “butterfly squid with potatoes” for dinner. It is not very appealing as it sits in a sizzling hot cast iron pan in 1/2 inch of oil. It would be best ordered with a big salad as the meal itself was not filling.

The room was spacious and well laid out. They offered kimonos and slippers for everyone. The onsen was a real treat. A delicious breakfast was included in our room rate. As for dinner, we ordered “A là carte”. Food was well presented and good quality. It was easier to eat in the hotel than going out to find a restaurant as the March weather was a bit cold. Hotel was a 5 minute walk to the Gora station where the tram was located to take you up the mountain to the ropeway (gondola) to see Mt. Fuji.

Stayed in March 2024

Beautifully situated. Views from the balcony were stunning. Room was larger than expected. Onsen was lovely and perfect location for the cable car and tozan train. We loved the little touches like the cold mini soda for after the Onsen.

Stayed in April 2024

Despite being close to Gora station, getting here to and from elsewhere in Japan is not exactly the most convenient, multiple transfers might be necessary even from Odawara. Reception is not always manned, especially in daytime, so might have to wait / call them using the phone provided.

The room is spacious and clean, and beds quite comfortable. Interior design of the property is rather tastefully done. Property is a 1-min walk away to Gora train and cable car station, and within a 12-min walking distance to the open air museum and a Lawson convenience mart. Staff members are friendly and helpful.

Stayed in April 2024

The only negative was that we booked dinner with the hotel in advance only to find out that the restaurant was closed both nights we were there and it was really difficult to find places to eat nearby.

Overall we were very happy with our stay at Emblem Flow. The rooms were comfortable and spacious and the onsen was great. It's a great location next to Gora station and makes a convenient base for the hakone loop and other sights in the area.

Stayed in April 2024

NA

Beyond expectations. Breakfast was a big surprise.:)

Stayed in April 2024

The best hostel in my life! 100% recommended!

Stayed in April 2024

Restaurant and bar closed two days a week.

Right next to Gora Station. Stylish modern hotel. Very big room. Good breakfast

Stayed in April 2024

Lovely hotel, delicious food and great onsen

Stayed in April 2024

Very close to Gora Station and Rope Way. There are plenty of restaurants and cafes nearby. Rooms were clean and comfortably accommodated a family of four. On-site onsen was nice too.

Stayed in April 2024

Carpets could stand an occasional intense cleaning (or exchange)

Friendly staff Nice clean onsen Perfect location next to the railway station Breakfast was great Dinner was very tasty (though don’t expect a large portion)

Stayed in March 2024

Reception staff felt a bit standoffish but were very helpful.

Rooms and beds were very comfy, lots of space for suitcases. Also surprisingly quiet - did not hear any noise from neighbouring rooms or from outside despite being right next to the Gora train/cable car station.

Stayed in March 2024

Onsen Food

Stayed in March 2024

Good onsen, but it was indoor.

Large and clean room. Breakfast was great.

Stayed in April 2024

Great Onsen. Tatoo friendly

Stayed in April 2024

The air conditioner worked well, but was very loud.

My son and I loved this hotel - modern, stylish rooms, comfortable beds. The food at restaurant was wonderfu.l

Stayed in March 2024

Our beds were a bit hard but think it was because it was on the floor. We will definitely choose a different style next time .

The food was delicious, staff very helpful and locations perfect. You are basically next to the station and ropeway . We had a wonderful time . Not sure why it’s only a 2 star ⭐️

Stayed in April 2024

Nothing, all great

Excellent location, friendly and helpful staff, breakfast was great with plenty of vegetarian options. Highly recommend.

Stayed in April 2024

I was busy enjoying my stay in Japan elsewhere before arriving here. I was sent a form to filled-in a few days prior to my stay. It is great they would like to ensure customers are satisfied with their stay by seeking information regarding the type of stay though.

Breakfast was amazing for the two night stay. Freshly made, plus buffet. there is even fries available in the buffet, which i liked. Just be aware there is an Onsen tax. Fresh daily towels need to be requested. Staff can understand, speak and explain in English. I got lost finding the accommodation from the train station - need to go down steps - to go through an underpass - then up steps again.

Stayed in March 2024

Staff can speak English but there was a bit of confusion regarding the ticket for dinner. The price includes the ticket for dinner but you will need to pay extra for ordering set. There was a bit of misunderstanding because the staff said チッケト when referring to ticket and we didn’t understand at first.

Very close to Gora station. Less than one minute walk. The food was great. Very comfortable beds. We were lucky that there was no one when we went to the onsen baths. Microwave is available in the public area.

Stayed in January 2024

Gotta walk some distance to find stuff around the area

Facilities and amenities all are good, staff helpful always. Onsen was really nice. Great meals served there

Stayed in March 2024

Sometimes the front desk was empty, so I had to wait for the officer to come.

I like how close the hotel is to Gora Station. I stayed in a mixed dormitory room. The room was nice, and the bed was comfortable. The toilet and shower room were comfortable as well. The breakfasts were amazing! I really liked it!

Stayed in February 2024

Not bad. Nothing to complain.

Stayed in March 2024

Not that I can think of

Food is great. Staff is very friendly. Room is spacious and clean. Absolutely value for money.

Stayed in March 2024

Onsen was great, and the free soda they provide afterwards is a nice touch.

Stayed in January 2024