The private bath and showers were closed. If your room doesn’t have a shower or bath, you had to go to the public onsen which is downstairs on the other side of the hotel. Very inconvenient.

Clean room. Friendly staff.

Stayed in January 2025

nothing particular

ocean view

Stayed in December 2024

Regretfully, I discovered the fine reputation of their French restaurant too late, and found they suggest reservations six weeks in advance. I was able to enjoy the fine Japanese breakfast. I lived on Etajima (Island) for three years in the 1990s. Etajima was best known for its farmed oysters (source of 98% of Japan's oysters) and fishing industries. The surrounding sea and beaches are not really suitable for swimming, if you are used to tropical destinations (I am from Hawaii).

I lived on Etajima (Island) in the 1990s. Recently, they are promoting themselves as a travel destination. Etajima-sou is a new property (4 years old), and on October 24, 2024, was awarded as the World's Best Small Luxury Hotel. It is like being in a fine residence, with a lobby like a well appointed living room, and a public bath like a luxurious bath. There is a sitting room and cafe with tasteful music on vinyl. The hotel issues uniforms for guests to wear on the campus. At check-in, the staff "suggested" the lounge wear (similar to Japanese "jinbei" traditional work clothes) provided in the room could be worn throughout the property. I soon found that EVERYONE changed into the hotel wear and wore them at all times. I also put on the uniform. It was comfortable and warm in the early autumn weather. The French restaurant suggests reservations six weeks in advance. Rates are quite reasonable considering Etajima-sou's status. I would visit again just for the experience.

Stayed in November 2024

The only issue we had was not with the property but some other people who walked behind our son making derogatory comments without knowing he is a translator/interpreter and clearly understood everything they were saying. We are African-American and he has worked and lived in Japan for 11 years. He was very upset and spoke to hotel staff about the issue encouraging them to ask guests to respect others while in residence. The property was awesome!

From the shuttle at the ferry dock, reception, orientation to the Spa, cleanliness of the room and facilities, and welcoming attitudes of the staff to the actual experience of dining, lounging, walking around the facilities and use of the Onsen, we were delighted with the property. The relaxed atmosphere helped after riding the Shimanami Kaido International Cycling event.

Stayed in October 2024

If you want to visit Hiroshima City, it is a bit of a journey out to the hotel, but for us it was totally worth it to stay at this beautiful place. :-)

Our stay exceeded our expectations, which were already high based on photos and reviews of the hotel. The staff gave us a wonderful welcome and provided all useful information we could need (in English) and were so helpful in arranging transfers to and from the ferry port. The facility is gorgeous and it is clear that a lot of thought went into the details, from the amenities to the decor and also in the guest experience. The onsens were also beautifully done and very relaxing. The food was excellent and most of it locally sourced. The Japanese breakfast was exceptional and we also had a great dinner at the hotel restaurant one night. Lastly, the staff were so friendly, helpful and accommodating. We had a very lovely stay and would stay again!

Stayed in October 2024

Nothing

Elegant, simple, beautiful.

Stayed in October 2024

Nothing

The staff were amazing - so helpful and gracious in spite of the language barrier they were amazing at building rapport especially the amazing guy in the late bar!

Stayed in October 2024

Excellent service and nice room

Stayed in September 2024

It’s was exceptionally beautiful and the staff were lovely, caring people. I wish I’d booked to stay longer. It’s heaven.

Stayed in September 2024

Beautiful spa hotel on beach with spacious comfortable rooms. Attention to detail is incredible, and everything well designed for a luxurious comfortable break. Private onsens were fantastic and the beach was clean and quiet. It was a lovely place to relax after having being in busy cities. Food in restaurant was fabulous and the gourmet Japanese breakfast amazing. Drinks and snacks provided in the lounge area including hot snack at 10pm which was a lovely touch and very tasty.

Stayed in July 2024

Nothing outside the hotel, no stores restaurant or convenience stores. Had to walk for 25 mins to get to a Lawson, The food served is only Japanese

A five star resort, luxury Private onsen for 2200 ¥ which was nothing and fully equipped with all you need The snack bar was excellent They paid attention to all the details the beach access, foot bath, views, towels… all you can think about

Stayed in July 2024

Nothing.

10 out of 10. It's such a pretty location. After a lot of hectic cities, we came to a full relaxation after the complimentary footbaths, private onsen, 5 course dinner specially adjusted for my pregnant wife. Looking out to sea from the room, a tiny tori gate in the distance. It was like heaven.

Stayed in May 2024

Price of dinner offered was expensive but as didn’t take it cannot comment on what was on the menu

A lot of thought had gone into setting up the hotel with lots of extras ie space to do origami, stamps, calligraphy etc Generously offering of drinks and late night curry.

Stayed in May 2024

Absolutely beautiful place. Amazing onsen. Great service.

Stayed in May 2024

Absolutely beautiful. Amazing onsen. Great service.

Stayed in May 2024

Nothing

Everything was considered I particularly loved the creative aspects The decor Exceptional

Stayed in May 2024

Staff were very friendly and helpful,

Stayed in April 2024

Location, service initiatives and uniqueness of interior design and exterior amusements..

Stayed in April 2024

If you educate the staffs how to speak to guests more professional, I would evaluate 10. This is the reason I evaluate 9.

We could be relaxed very much!

Stayed in July 2023

Breakfest was Japanese only . Rice dryed fish soup some seaweed and tea. It was not eatable for us. We skiped it the second day. I asked for Coffee but got a rather blunt answer that they don't server it. There was nobody who spoke any Englisch . The airco blew air straight into your face which was not very nice

The view from the room

Stayed in August 2024

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in July 2024