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Reviews of Hotel Flex This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

730-0014 Hiroshima, Hiroshima, Naka-ku Kaminobori-cho 7-1, Japan

#91 of 132 hotels in Hiroshima

Guests' Choice

Review Score

Based on 238 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    8.5

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    8.0
    A pleasant stay
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights

    The breakfast could have been improved. It was simply two slices of toast with some salad. It wasn't the most filling, but that's all I can fault about the stay here.

    Everything went smoothly with my stay. The room was ideal with more space than typical for a single room. The room was on a corner of the hotel and had beautiful views from three windows over two rivers and some cherry blossom. It is conveniently located near the train station and almost half way between the main city centre and train station. I enjoyed my conversations with one of the cleaners, whose son was soon to start university. It was great value compared with other hotels I stayed with across Japan.

    Stayed in March 2025

  • Reviewed: April 8, 2025

    9.0
    Nice place to stay for a short visit to Hiroshima to explore the castle, the Atomic bomb site etc.
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights

    The room is really, really tight. But I had a great view from the room - so that made up for the tight space.

    Staff was at first very inflexible but later they relented and let me check in earlier, so I can put my things down, rest a little and then go explore Hiroshima. They made it possible to check in easily as I had a problem with my card. They even gave me a wonderful view from my window !!! I love it.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Pleasant and waking up with the sunrise view was great
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 5 nights

    Walking distance to the Park

    Stayed in March 2025

  • Reviewed: April 7, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heating/cooling for the entire building is centrally controlled. We stayed in the spring when it was about 60 degrees outside which is enough for them to still be running the heat. My husband and I like it a bit cool at night so they gave us a small portable AC unit which I appreciated. It didn’t do much though it was a kind accomodation.

    Room was clean, building was nice. Location was just ok. Still usually had to walk 10-15 minutes from our stations.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    8.0
    A good place to sleep, nice robes 🖤 A bit outdated but good value for money.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    a bit outdated

    good value for money, good bed and shower

    Stayed in March 2025

  • Reviewed: April 3, 2025

    7.0
    Great for a simple stay for a couple of night
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are very small but we expected this from reading previous reviews. Bathroom wasn’t modern but still did everything it needed to.

    Great location, approx 10min walk from Hiroshima Station and 25min walk to Peace Park. Room had everything we needed for a quick overnight stay, and hotel kindly held our luggage after check out.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    8.0
    The accomodation met our expectations. The room was small which was expected for a Japanese hotel.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There appeared to be cigarette smell in the blankets for a non smoking room.

    Quite central. Was not difficult to get to. We were given a room on the 9th floor overlooking the river which was a bonus.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi was average. Quite dated and no easy air conditioning.

    Fantastic location close to station and easy walk to the main activities. Nice to have a free breakfast drink. Laundry was useful. Luggage storage was helpful. Good value.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    Great location, great stay. Recommend
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    In a great location, just over 5 mins to Hiroshima Station. Room with a view overlooking the river.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom want as clean sad it could be and front desk staff struggled with minimal English.

    The double storey room with fantastic views of the river.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 1 night

    I used the laundry facilities which could do with a better dryer as it took forever for my clothes to dry compared to other dryers I've used.

    Staff were friendly and helpful, it was fairly close to both the train station and the shops. A little walking is required but not much.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Highly recommended
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Room was perfect for me (solo traveller) but maybe a bit small for 2.

    Fabulous little hotel approximately 10 mins walk from train station. Spotlessly clean and quiet. (The doors are fitted with silent door closers so no slamming of doors 24/7 - my pet peeve). Bathroom had a small bath, ideal for soaking after a cold day. There is a tv but no English channels. Fridge was also useful. Room was cleaned every day without asking.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    7.0
    Good value and good location
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Looks a little bit old or outdated. The bathroom was ok but I was not sure about the cleanliness.

    Very good location, very close to the train station, many good restaurants and groceries store close to the hotel. Very silent and with a good view. I liked a lot the kimono-pigiama that they have. Good value overall.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    You may need to use the washing machine early because many people want to use it.

    The room is small but cozy. The location is exceptional. Only 10 minutes walk from Hiroshima Station. You can put your key at the reception counter.

    Stayed in February 2025

  • Reviewed: December 30, 2024

    9.0
    Good hotel for 1-2 days stay
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They didn’t provide any bottle of drinking water.

    Location is good. Convenience stores nearby. Room size is small but that’s normal in Japan.

    Stayed in December 2024

  • Reviewed: November 22, 2024

    8.0
    Great location, wonderful and moving experience to stay in this city.
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ir was fine.

    Great location, within walking distance from the train terminal.

    Stayed in October 2024

  • Reviewed: November 21, 2024

    8.0
    Good value hotel, great location
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cooling/heating system was centralized so you can not adjust the temperature to your liking. I had to open the window slightly to let cool air in

    Love the location and the service, the staff was so helpful in getting my heavy bag to my room. It was situated near the river and Hiroshima station making it very strategic location

    Stayed in November 2024

  • Reviewed: November 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The aircon only did heat. Couldn't change temperature.

    Location was nice.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    7.0
    Very nice hotel
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The entrance has 4 steps and no ramp at the entrance (not a big deal, just important if u carry big luggage).

    Great location, around 10 min from Hiroshima station. Very nice and helpful staff. Comfortable rooms. There's a family mart next door. Shukkei-en garden is aroung 5 min within walking distance.

    Stayed in November 2024

  • Reviewed: October 28, 2024

    9.0
    Perfectly satisfactory
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wouldn’t have the breakfast again. Very limited choice, but it was very cheap…

    An all round good quality hostel.

    Stayed in October 2024

  • Reviewed: October 22, 2024

    9.0
    Would stay again
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Got a room at the end of the hall, so the window faced the Main Street. The problem with this is, the window is closed but not sealed shut for noise. You will hear street sounds and those public announcements they make.

    A five minute walk from Hiroshima Station. Clean room and bathroom (although there was black in the rout) the ventilation might be weak. Room would have been more spacious if they didn’t put the desk along the corner. Breakfast was simple but delicious

    Stayed in October 2024

  • Reviewed: October 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location, view of river, low cost

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    Nice hotel, close to sites but rooms were a bit small
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice position.

    Small bedroom

    Stayed in October 2024

  • Reviewed: October 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom decor was fragile. I was worried everything would break. Limited space, as expected. My husband had to bring his luggage up on top of the shelf above the coffee cabinet. However, it was what you paid for.

    It was not too far to the station. Luckily, we got a room with the river view. Breakfast in the cafe was good.

    Stayed in October 2024

Showing 1 - 25

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