The room arranged is somehow too small for two person.

Great location and a good hotel chain.

Stayed in April 2025

Small single room and I even couldn’t lay my 69in suitcase on the floor. Some staff didn’t speak good english. I sent them message 2 days before my arrival to confirm if I could send my luggage from Tokyo but I never receive any reply. Ended up me bringing my luggages via shinkanshen and it was a lot of hassles. Communication wasn’t that good. For that price and a member of Marriot I would expect at least they could reply my message. Looked like some staff were not well trained.

Good location and comfortable

Stayed in November 2024

Laundry self service. Should have had more machines there.

Great location

Stayed in August 2024

Stopping at the 2nd floor (lobby) everytime is annoying

Really close to a metro station, staff was helpful

Stayed in November 2023

Bed was awful. It was small and extremely soft. My partner and I had minor low back pain during our stay in this hotel. It could be just us, as we are used to harder bed.

UNIZO Inn Kitahama is a nice hotel with a very budget friendly price. Staffs were super helpful and speak English quite well. We especially love walking around the neighborhood and explored all sort of interesting restaurants around it.

Stayed in October 2023

The cleaning is not the Best but not the worst

Stayed in September 2023

You need to wait quite a bit for elevators which also stopped on an additional floor each time

It was clean, and close to the metro station

Stayed in October 2023

The things that I don't like is cleanliness of bathroom and shoe place, it is because there were fallen white hair and like pubic hair too. Inside the bathroom also there were fallen hair at shampoo holders place, so that I couldn't sit on bathtub after seeing that fallen hair, I suggest please keep attention on cleaning, other things are good.

In terms of location, it's quit good and easy accessible.

Stayed in September 2023

Nothing really! Apart from the pillow

Loved the location to the metro, it was near a 7/11 and the aircon was perfect in the weather.

Stayed in September 2023

Few breakfast options. Food was the same for our entire stay but still good considering the room rate. Not many restaurants in the area

Key card is required to access floors. Room is small but has everything you need. Good value for money, we booked room w breakfast. Inn was a 5min walk from the subway. Area was relatively quiet

Stayed in August 2023

The lobby is not at all comfortable. Make sure to arrive just in time for check-in so you don't have to wait there.

Very clean and in a very good location. The room was spacious enough and had all that it takes for a good night of sleep.

Stayed in August 2023

nothing

Clean, location, professional staff

Stayed in July 2023

Facilities are good but nothing special. There were some trash under the bed which popped up unexpectedly.. breakfast is very very simple, only 2 choises of menu. From the other hand it is very cheap...

It' s very cheap compared to other hotels and that is the best advantage

Stayed in August 2023

Good location. located at kitahama whichi is very close to the city shopping and tranport center umeda as well as namba. The service is perfect as well. Will consider a second stay-in.

Stayed in July 2023

The location could the better and the bed was quite stiff. Also always had to wait for the elevators quite a bit, which seemed a little off, but nothing dramatic.

Decently sized bed and bathroom, especially considering the price. Also easily accessible via metro.

Stayed in July 2023

Very fancy and comfy.

Stayed in July 2023

It might be a thing in Japan but it would have been nicer to be able to check in early(if available of course). We paid extra to be able to check in at 1pm. Also rooms are in general super tiny so if you are a couple and have two suitcases, you will run out of space pretty quick

Good location and everything was pretty clean.

Stayed in July 2023

House keepers do their job well but could use a bit more English language knowledge.

Clean room, modern facility, good location, and free water stations.

Stayed in June 2023

Room is smaller than normal. There are only 2 washing machine in the hotel, so you need to always check and wait for it's availability. The TV got nothing to watch.

The room cleaning came everyday, and the room is clean. Location is near to Metro. There are water dispenser machine in every floor which is good. There is a restaurant on the ground floor of the hotel building, cheap and provide nice food

Stayed in May 2023

Bed not so confy

New and cozy

Stayed in June 2023

Very clean, helpful staff and very good located. Right next to a metro station.

Stayed in May 2023

Nice location, close to Rose Garden, room was OK, free water

Stayed in May 2023

Breakfast was a huge disappointment. It looked nothing like in the photo, half options was not available and sausage was cold. Kitchen staff spoke no English so there was no way of explaining what we meant. In the room there is no separate duvet - only a bed cover with a thin sheet separating you from the bed cover. Cover did not look very new or super clean. I’d rather have a separate duvet, especially in winter. Also we got a room with a window facing other building which was like 40cm away so we had no sunlight.

Hotel is located close to multiple metro lines so from transport perspective it’s very convenient. It is clean and relatively modern so ok - but I had better hotel experiences in the same price.

Stayed in March 2023

No window,

Location, clean, staff

Stayed in March 2023