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  5. Reviews of Four Points Flex by Sheraton Osaka Umeda

Reviews of Four Points Flex by Sheraton Osaka Umeda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

530-0012 Osaka Prefecture, Osaka, 1-10-3 Shibata, Kita-ku, Japan

#335 of 713 hotels in Osaka

Guests' Choice

Review Score

Based on 541 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.0

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: April 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very comfortable

    Stayed in April 2023

  • Reviewed: April 12, 2023

    8.0
    Clean, comfortable and central
    • Leisure trip
    • Solo traveler
    • Single Room (Female Only) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Initially I was on the side of the hotel where train tracks passed nearby. this was changed without any problems.

    The property was a short walk from the station. I stayed on the ‘ladies floor’ which was comfortable and quiet. there was a small lounge where you could make tea and coffee. The room was very clean. The hotel provided a nice breakfast and the restaurant did some nice vegetarian meals. Staff were helpful and assisted me on forwarding luggage to airport.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Room layout made the room feel cramped

    Friendly staff, easy to understand laundry instructions

    Stayed in April 2023

  • Reviewed: April 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was very clean, large bathroom with a spacious bathtub for a small room.

    Stayed in April 2023

  • Reviewed: April 7, 2023

    8.0
    A comfortable stay at an excellent hotel that was conveniently located
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights

    The location was very convenient, near various transport stations and department stores. The rooms were also very clean and comfy. The staff were also very friendly and helpful.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    9.0
    very good
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    if you are a very light sleeper, please note that the hotel rooms are on the train lines but the room is sound proof. if you have a lot of problems sleeping and need maximum silence then I wouldn’t recommend this place, otherwise it’s fine

    just went here with my best friend for two nights, the hotel is a business hotel with basic rooms but with all the necessities available. Very clean and beds really comfortable. this is a very good hotel if you are looking for a normal stay, position is excellent.

    Stayed in April 2023

  • Reviewed: March 10, 2023

    9.0
    New and good location
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is too small

    Location + facility

    Stayed in March 2023

  • Reviewed: February 27, 2023

    8.0
    nice hotel to familly (larger room than japan standard)
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    information (in english) about direction from the station (osaka/umeda)

    strategic location from osaka station, umeda station, and airport limousine bus (new hankyu hotel) but if you are first time in osaka station is very confusing to find the way to the hotel, near the hotel many restaurants and shopping area, also very close to blue bottle coffee (open in the morning)

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    it was a good experience.Very Convenient
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    its near the train station

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are NO USB ports in the rooms to charge non Japanese mobile phones! Very strange...

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    if you have big suitcases, the room is too small

    very clean, good location

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights

    room little small. but i think it's enough.

    great location, close to the station

    Stayed in January 2023

  • Reviewed: January 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to Umeda statio, easy to find. Great breakfast and very kind staff that could speak english.

    Stayed in January 2023

  • Reviewed: January 16, 2023

    8.0
    super convenient and amenities and food can be found nearby.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    a bit small and noisy from the train

    convenient and near the station

    Stayed in January 2023

  • Reviewed: January 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was a bit small, not enough space to lay down 2 luggages at the same time.

    clean room, close to umeda station, service is very well.

    Stayed in January 2023

  • Reviewed: January 10, 2023

    7.0
    Dust vs convenience
    • Leisure trip
    • Solo traveler
    • Single Room (Female Only) - Non-Smoking
    • Stayed 6 nights

    Initially, i thought the room was dusty could be due to the room was left vacant however, with the daily cleaning request, the room (mainly toilet area) was dusty. The wall of the toilet, the tissue box all were dusty throughout during my one week stay. The cleaner also do not wash the cups for you. As there are only 2 lifts in this hotel, the wait can be long.

    Definitely the ladies floor was a plus. One of the key reason why i choose this hotel is the short walk to the airport limo bus stop to get to the airport. As this was my final leg of the trip and my luggages will be very heavy.

    Stayed in December 2022

  • Reviewed: December 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is a little small but good provision of all things essential.

    Good location. Easy access to buses and trains.

    Stayed in December 2022

  • Reviewed: December 15, 2022

    8.0
    clean room & great location
    • Leisure trip
    • Solo traveler
    • Single Room (Female Only) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    room size, aged massage chairs in the “lounge” in the ladies floor.

    The location, late check out, free beverages & coin laundry on the ladies floor

    Stayed in December 2022

  • Reviewed: December 5, 2022

    9.0
    Location is perfect!
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was a bit small for 2. Also, all double rooms face the train rails so if you're a bit sensible to sound while you sleep, bring your earplugs.

    Staff was very friendly and helpful. A bit difficult to communicate in English. Room was clean with everything you need. Bathroom also good. Location is perfect, 5 minutes by foot from Osaka station. You have everything you can dream of around

    Stayed in December 2022

  • Reviewed: December 4, 2022

    8.0
    hotel well located
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was too small for two people

    it was well locates, only a few minutes on foot from Osaka station

    Stayed in November 2022

  • Reviewed: November 30, 2022

    9.0
    Great!
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Not much space to open luggage

    The design of the room

    Stayed in November 2022

  • Reviewed: November 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room (Female Only) - Non-Smoking
    • Stayed 1 night

    You will not regret it. Very well located, very clean and the price was great.

    Stayed in October 2022

  • Reviewed: October 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Single Room (Female Only) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no shampoo cap.

    Ladies floor is really good. Safe and comfortable stay.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    9.0
    I definitely recomend this Hotel with their amazing staff.
    • Leisure trip
    • Solo traveler
    • Single Room (Female Only) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    none

    It's my first time visiting Osaka.and i'm happy of the hotal staff service.They are very accomodating and helpful.The room is clean. The location is very near to train station.very accessable to Dept.Store and restaurant.

    Stayed in September 2022

  • Reviewed: August 26, 2022

    8.0
    it was a nice stay overall
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    convenient location, clean room, good service

    Stayed in August 2022

Showing 151 - 175

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