We liked everything about the hotel. It was clean and cozy. The staff was friendly. The room was warm enough since we visited in winter, there’s were two air cons, however the room got very dry throughout the night, it would’ve been nice if there were air humidifier in the room.

Stayed in February 2025

The hotel looks run down. In the room, the wallpaper went off or was not painted. The room was really cold, even after running the AC on max for hours, it did not get comfortable warm. On top, the men's onsen was not hot, only luke warm. So it was not possible to heat up, which was bad. Overall, unfortunately the price was too high for what we got and we were disappointed. :(

Staff was really nice and helpful. Fuji view from the room stunning and the breakfast good and enough. There was a great Ramen restaurant in walking distance to the hotel. We really enjoyed the neighborhood.

Stayed in December 2024

Spacious room with nice Mountain View, breakfast was good, close to the Lake Kawaguchi

Stayed in December 2024

It was too cold in the room as AC above beds were off service. AC in the other section of the room were not enough to heat up the whole room, so we had to cover heads with a blanket.

It is a great place to enjoy traditional ryokan. Futon and pillow were comfortable. This room had a nice view on Mt Fuji. The breakfast was a lot for me, so be sure to be hungry. The room had a lot of space and was equipped with the toilet. Many windows and light.

Stayed in November 2024

No warm water in room. Only available in public bath. Mattress not thick enough. Steep stairs can be dangerous for children and elderly.

Well kept and clean.

Stayed in November 2024

The bathrooms where in another building and they were dirty. The room was also dirty and didnt seem cleaned before we arrived. Mold in several parts of the room. Ice pack left on the fridge from previous guests (it was opened). Also the room was freezing cold and we didnt get any instructions on how to use the air conditioner as heater, had to figure it out for ourselves

we liked the ryokan style room with tatami floors and view to mt. fuji

Stayed in November 2024

No frills , clean and comfortable place to stay. Good views of Mount Fuji through your window. Exceptional value for money.

Stayed in November 2024

A bit far from the main street

saw Mount Fuji from the windows of the room And 15 mins walk to Lake Kawaguchiko And also easy access to the trails around the lake

Stayed in November 2024

It was a bit dusty in the room.

THE VIEW!!! Great value for money for such location! Less comfort but enough to have some rest. We loved traditional breakfast.

Stayed in November 2024

The futon are so thin, it's not even futon. They put 2 to make it better but it's really no big difference with sleeping on tatami. The common bath was way too hot. I'm used to onsen and water generally is around 40 to 42° but this one was probably 45 or 46° so it was not nice to bath in. So noisy... In the evening some people were on the phone outside and we could hear the whole conversation. In the morning, as some people were leaving, it was the same but with banging doors on top of that. There's a washing machine and dryer but you cannot use the dryer after 8pm...but the place with the washing machine opens at 6pm... Not enough time to do even one load. Also, a woman I met told me she asked to share a bath with her husband and they said yes, late at night if they wanted to, she could go to the men bath and hope nobody would come. I think it's totally unreasonable...

The room was big. It's nice to have a yukata. The fact that there's a toilet and a sink in the room is very convenient. Common bath was very clean.

Stayed in November 2024

The room windows were not holding the cold air out, and it was slightly chilly in the room, but this could be fixed by the aircon heating function.

Very relaxed and great hotel room in private Ryokan close to Mt. Fuji. The staff was extra friendly, very helpful. The bath was alright, available at good times and well equipped. The room was spacious and the futon beds were very comfortable.

Stayed in November 2024

none

the room and the location of the hotel

Stayed in September 2024

The property can be better maintained. In my room, the window paper which is called 'shoji' in Japanese was a bit torn and a potential for insects to come in. I managed to block it with a makeshift paper roll to avoid the buzzing bee right outside. But I understand, the staff is overworked as it is the season for climbing.

The hotel is a good 28 - 30 mins walk from Kawaguchiko station. The walk in itself is beautiful. On a good day you can see Mount Fuji 🗻 on your left while walking. The staff in the hotel is welcoming and helpful.

Stayed in August 2024

Room with beautiful japanese style.

Stayed in August 2024

Little bit out of the way, and I wish there was a lamp in the room.

Super big room, nice onsen, beds were comfy , and the view of Fuji San was sweet

Stayed in July 2024

Our room was a bit dusty. There wasn't many staff around to help with things, for example when we checked out.

We had the mountain view room and we were lucky enough to see Mt. Fuji which was a bonus! The public baths were nice and relaxing.

Stayed in July 2024

There's a restroom inside the room, but the bathroom is in another building. The room is in the upper floor. So it's not convenient for those who carries heavy bringalong.

The room is spacious. Can see the Fuji Mt from the room. One of the two lights was not working.

Stayed in May 2024

Too many cable out of the window . It destroyed the view

You can see the Fuji mountain by the window. Or you can walk a little bit up to the main road to see the Fuji more clearly.

Stayed in June 2024

It wasn’t very clean and there was a bit of a stale smell

Staff were friendly and helpful

Stayed in May 2024

Wifi was unavailable and I have an urgent video call during our stay. Staff in the reception area were most of the time busy and not around. We were not accustomed with public bath I hope you can consider private bath for foreigners.

I like most was the location because of the Mt.Fuji view, near lake and park.

Stayed in May 2024

Wifi was not working Showers are Japanese style (onsen), but they need to be refresh.

Clean room. The biggest room, which I had during my trip thorugh Japan

Stayed in April 2024

The soaps and tissues were not refilled. Onsen not that hot. Some lights were blinking. Some areas were very dark at night. We need to go to a separate building just to take a bath. The kettles were not cleaned and placed on the dirty corner.

Near the sightseeing spots. You can see Mt. Fuji

Stayed in May 2024

The wifi wasn’t working properly and I had an important call to make. The staff member was really helpful and let me use her personal hotspot.

Waking up to see the view of Fuji without leaving bed was amazing!!! Loved the mini onsen/bath. Staff very helpful and friendly.

Stayed in May 2024

I cannot read or write Japanese. On Booking.com website, the Hotel name and location was in Japanese... We reached the town bus station at 6:30 pm... The tourist office was closed, no could guide us to find the hotel for long...Telephone attendant at hotel could not speak English and could not tell us the directions to hotel.. Reached at 8:30 pm and there was no one at the reception. Only keys were kept...felt a bit bizarre on the hospitality aspect.

Good location...peaceful...quiet and serene. beautiful rooms...good common bath area

Stayed in April 2024