- room doesnt have view like the ad - not close to public transport, but doesnt have shutter pass service - the room is very bright, even at night - the layout is confusing - bike’s quality is not good, took a lot of effort to ride

The neighbour is quiet

Stayed in October 2023

Everything was great!

Super cute accommodation in a traditional Japanese ryokan. Style is very minimal and simple but still comfortable. We also had an amazing view of Mount Fuji right outside our window! Staff were very sweet and helpful too. The shared communal bathroom was a unique first time experience which some people may find strange or uncomfortable if they didn’t know what to expert but it’s traditional and was actually good fun living in this style to experience true Japanese style.

Stayed in September 2023

No

The staffs are very nice and helpful, especially the gentleman whom received us at the day we check-in; The view of the room is wonderful, directly facing Mt. Fuji when we open our window at the room (located 2nd floor)

Stayed in August 2023

It's a bit far away from Kawaguchiko station but worth it.

The facilities are so spacious, it's calm with beautiful views. It just feels like home in a Japanese way 🥰

Stayed in September 2023

I couldn't enjoy the mountain view because it was raining. :-). But all points for the hotel. 👍

The staff was very friendly. The bath was hot. And i really liked the room. It was clean and really spacious.

Stayed in September 2023

The room was spacious, clean and the staffs are nice. They can speak English.

Stayed in August 2023

The room on the first floor has no window and smells musty. The futon on the floor belonged to the previous occupant? The bedding had an Icos in it, which may have belonged to a previous guest. The water pressure of the faucet in the hot spring was so bad that I could not wash my body. There was no place to step. Was it an Asian guest? They were sitting in front of the laundromat in the bathroom and were in the way. The guests upstairs were so noisy that it was difficult to sleep at night, even though our stay was short. It was really a disappointing accommodation.

Stayed in September 2023

The bicycle maintenance was not good, the cleaning of the Onsen, no fresh water refill, lack of maintenance of facilities.

Tatami bedroom

Stayed in August 2023

I can't think of any criticism about this place!

This whole experience was such a pleasant surprise. The rooms were clean and smelled good (like tatami), the bedding was comfortable, the checkin and checkout processes were easy, and the location was great, in a quiet area with a great view of fuji and a short walk to the lake.

Stayed in August 2023

Wi-Fi did not work in room, quality of connection was not decent.

Very quiet

Stayed in August 2023

Very nice

Stayed in August 2023

Every room had the view towards the Fuji. That was the best part of the accommodation!

Stayed in August 2023

Everthing to us, is perfect.

I love the traditional feel of their rooms. They are clean and spacious. The staff are amazing. They went above and beyond to make us feel comfortable and at home. I will definetely go back when there’s a chance. As to the location it’s abt a taxi ride from the train station. Taxi cost is about 960 yen which is really cheap and convenient.

Stayed in August 2023

A bit far from the bus station.

Comfortable room and beds. Shower and spa is typically Japanese which is good experience for foreigners 👍. Room provided with kettle so one can enjoy a cup of hot tea in the room. The room comes with attached toilet (but no bath) is also a nice feature. Love it

Stayed in August 2023

Toilet in the room while public bath is outside Water taps were so so weak day and nights,impossible to shower decently Can't imagine that would happen in cooler days

Bed room is fine,clean Location ...so so

Stayed in July 2023

Very far from the train station. The refrigerators in the room even contain some rubbish (cola bottles)

Friendly waiter

Stayed in July 2023

Bath is in a separate building - would be nice to have bathing option on the same floor at least. It was hard to locate staff when we wanted to rent bikes.

Very clean, everything in good condition, basic amenities, great value, close to the lake (less than 10 min walk). Staff was very nice. Overall great stay for the price!

Stayed in July 2023

It was like a 25-minute walk from Kawaguchiko Station but we expected that!

very affordable for our group of three. The front desk staff was very responsive and polite, and gave us a great overview of the accommodation and the amenities available. We loved soaking in the small onsen in the adjacent building. Too bad it was super cloudy when we were there, otherwise we would have had a great view of Mt. Fuji from our window!

Stayed in June 2023

A bit far from bus/railway stations.

I liked style of the room, onsen, beautiful view on the Mt. Fuji. Beds were really comfortable!Close to huge supermarket and other food spots.

Stayed in July 2023

食事は、わたしのように50代には多いですが、若者にはちょうど良いです。

The staff here is very courteous and helpful, and the Japanese are wonderful. The view of Mt. Fuji from most of the rooms is excellent. The exterior of the building looks old, but the interior has been renewed, with spacious rooms, new tatami mats and toilets, and very comfortable bedding, especially the futons and pillows. The coziness is very comfortable, and it is a wonderful inn. The uniquely Japanese mixed bath is not large, but the shampoo and other amenities are of high quality, which is nice for women. Also, everything that others have said about the hair in the bath was improved, quickle paper was placed in the room and in the changing rooms, and the bath water was hot and full to overflowing. It was nice to be able to clean my own hair with quickle paper. I heard that you can rent bicycles to go to Kawaguchi Lake, so I would like to use them next time. I would definitely use this hotel again. Thank you very much.

Stayed in June 2023

We were staying on the second floor and the steps were really steep, and polished very well, so a little slippery. As I have very bad knees, it was a struggle going up and down. Apart from this, I wish there could be an option to have a screen for a little privacy while having a shower. I am from a different culture and not comfortable with open-space shower rooms. Finally, we asked for directions to drive to the fifth station on Mt Fuji but something was really lost in translation as the staff sent us to the fifth railway station of Mt Fuji instead. So, we couldn't actually get to the mountain after all because it got too late.

The staff was very friendly, polite and extremely helpful. We were delighted that they provided a bed for our pet and two feeding bowls, a fur picker, and sanitizer and poop bags. I think the fine print about the 4000 yen extra charge per pet should be highlighted before, not after the booking is made. It seemed a little steep for one night but the politeness and friendliness of the staff made it a worthwhile experience.

Stayed in June 2023

Nothing

location comfort view

Stayed in June 2023

The room is perfectly for 2 person and very clean. There have a private toilet and sharing bathroom. Stuffs are nice and friendly. There have free private parking I can count for 4-6... If you have car I recommened. It's quite far from the train station.

Stayed in May 2023

A little bit far from the city center, but still very good value for money!

Beautiful view on Mount Fuji, great traditional rooms, sendo bath available for free :)

Stayed in May 2023

one thing only is that we only have toilet inside the room which is great but we cant take bath since it is public and share with others ( it is very traditional style of Japanese bathroom)

it is so clean and easy to find. the location is good and from my room i can see Mt.Fuji view which is great experience. they gave us a lot of goods that we can use as well. They also have bicycle for tent too 😁

Stayed in May 2023