The staff was not very friendly. They were polite though.

The location was too good. we could see Mt Fuji from our room on a sunny morning. The breakfast was ok as we are vegetarians , we didn't have much choice.

Stayed in March 2025

There were not a lot of gluten-free options at breakfast. My husband struggled to get enough to eat. The scrambled eggs were very runny in consistency. Not we we are used to.

We had a corner room with a view of Mt Fuji and a tatami sitting area with western beds. I contacted the hotel ahead of time regarding a gluten-free meal for my husband. The hotel was very responsive. They assured me that it was not a problem. We had a dinner reservation. When we showed up. The staff were very prepared and provided GF options and even a list with allergy information for breakfast. We were blown away. The hotel is right next to the train station and very close to a park and shrine. The front desk staff helped us ship our luggage. Everyone was very nice. The best part was the onsen with a view of sunset and Mt. Fuji. It's a great overnight stay. Highly recommend it.

Stayed in March 2025

nil

location is good, breakfast is normal, room is very cleanly will book this hotel for next time.

Stayed in March 2025

The hotel is located exceptionally convenient location. Only a few minutes from JR station. The view of Mt Fuji from the room we stayed and the bath at the top floor was fantastic. The hotel offers great services, and great amenities.

Stayed in March 2025

Wife said it is not cheap lol.

Located literally next to the JR station. Good size room, nice, feels new and good body care. Lots of good restaurants around. Public onsen clean and nice view. Hotel restaurant incredible view of Fuji san. Bonus. The Fuji san glass/cup was actually the cheapest we have seen in Izu. (See photo.)

Stayed in March 2025

A bit pricy. Staff member who check me in is professional but didn’t seem very friendly

Great location. Right next to train station. Clean and comfy room wf bath uniforms provided for bath on top level. Skincare also provided

Stayed in January 2025

I really wanted to extend my stay here and I would have if my itinerary allowed. I loved the window nook (if you get the Mount Fuji view, that would make a perfect reading spot). The rooftop bath is spectacular and you can check how crowded it is from the TV so you don't waste time going up and finding out it's packed. Located to the right of the train exit. There's a Tully's coffee below and a couple of eateries including a pretty good unagi restaurant next door. Getting to Mishima Skywalk was a breeze via the bus.

Stayed in January 2025

Nothing

Decoration, cozy, the view, the location, the public bath!

Stayed in December 2024

No fault of the property but if you need parking spaces near the hotel they are limited

The view from the room was amazing. The room itself was spacious comfortable and clean.

Stayed in December 2024

Nothing

Everything here is great.

Stayed in December 2024

Nothing.

The location of the hotel is fantastic. The room has a decent size, beds are very comfortable. The staff is very friendly.

Stayed in December 2024

Hotel didn't have a bar and only a coffee machine in the lobby.

next to the train station so convenient for getting around. booked a Mt Fuji view room and was lucky enough to see it daily. good size room and amenities. rooftop bath looked OK, water not deep enough considering you go in naked.

Stayed in December 2024

I was a guest for two nights, and the dining room was fully booked

Lovely room and view

Stayed in December 2024

Non availability of reservation for dinner in my stay. It means advance reservation for dinner is must.

Mount Fuji View from Room

Stayed in December 2024

Nothing, excellent

Very convenient situation, fabulous view of Fuji. Excellent onsen, interior and exterior. Spacious well designed room.

Stayed in December 2024

The lifts to go up a4e always crowded.

The hotel is right in front of the train station and buses are just stone throw away, very convenient. The view was wonderful. Mt. Fuji can be clearly seen. There us also onsen on top floor. You can soak in onsen while watching Mt Fuji. Beautiful.

Stayed in November 2024

The onsen status from TV wasn't updated.

The view of Mt Fuji from the room was amazing

Stayed in December 2024

The perfect hotel, literally attached to the station. Felt like luxury, smart, clean, beautiful, with great views and lovely restaurant. The onsen was delightful. Will definitely come again to try and see mt Fuji without clouds 😃 Great value for money

Stayed in November 2024

Hot springs, and the thoughtfulness with which the rooms were outfitted from both a design and functionality perspective.

Stayed in November 2024

Everything was great!

This hotel exceeded my expectations a lot. It is next to the train station, a bit difficult to locate (we needed to go around). The room was beautiful with a view towards the park nearby. The bed was very comfortable. The breakfast was amazing, with fresh fish being prepared by a chef. We were even able to spot Mt. Fuji from the viewing floor as the weather was good.

Stayed in October 2024

The breakfast was excellent with plenty of variety. The Woodward fabulous.

Stayed in November 2024

Very close to the train station A nice view from the public bath Big room

Stayed in November 2024

Wifi was quite horrible in this hotel. On the last day, I decided to just use the data on my eSIM instead of relying on the wifi. Considering it’s a 4 star hotel, the wifi really needs to be fixed! Also felt that the room layout wasn’t very well planned but I suppose it was to provide the guests with a “woke up and saw Fuji” kinda vibe.

Great view of Mt Fuji from the hotel. Will be better if I had gotten the side with Mt Fuji view but the view from the highest floor’s bath area was great too!

Stayed in November 2024

Locations, facilities, and staff

Stayed in October 2024